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She thought e-transfer autodeposits were secure, until she lost $480

Video vocabulary

away

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US / ə'weɪ /

UK / əˈwe /

A1
  • adjecitve
  • Not present
  • adverb
  • Disappear completely
  • Doing something with a lot of energy
  • Not here; far from here; in a different direction
  • To a different area, location

protect

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US / prə'tekt /

UK / prəˈtɛkt /

A1
  • verb
  • To defend someone or something from harm or danger

know

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US / nəʊ /

UK / noʊ /

A1
  • verb
  • To be familiar with a person or place, thing
  • To feel sure or be convinced about something
  • To discover or be aware of something
  • To be able to distinguish
  • To have knowledge of things

public

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US / 'pʌblɪk /

UK / ˈpʌblɪk /

A1
  • adjecitve
  • Owned by the government
  • Concerning society in general
  • Being available or accessible to people in general
  • Known or able to be known by all people

gesture

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US / 'dʒestʃə(r) /

UK / ˈdʒɛstʃɚ /

A2
  • noun
  • Bodily movement expressing a particular meaning
  • Something you do to express gratitude, regret etc.
  • verb
  • To move your body to convey a message e.g. wave

before

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US / bɪˈfɔ:(r) /

UK / bɪˈfɔr,-ˈfor /

A1
  • adverb
  • At a time earlier than the present; previously
  • conjunction
  • In advance of something happening
  • preposition
  • In front of someone or something

have

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US / həv /

UK / hæv /

A1
  • verb
  • To drink, smoke, eat or use something
  • To experience the effects of something
  • To organize an event, or join in an activity
  • To own, possess, or hold something
  • To cause to happen or produce a particular effect

last

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US / lɑ:st /

UK / læst /

A1
  • adjecitve
  • Most recent; the latest
  • The one before
  • adverb
  • Final; with nothing following; after all others
  • Most recent; the latest
  • determiner
  • The one at the end
  • verb
  • To remain or continue for a certain period of time

transfer

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US / træns'fɜ:(r) /

UK / trænsˈfɚ /

A2
  • noun
  • Moving to a different place, job, or school
  • Act of giving the right to a property to another
  • Picture that is pressed to copy it onto something
  • Use of ideas or skills in a different situation
  • Ticket allowing you to get on another plane, bus
  • verb
  • To move to a different place, job or school
  • To give someone an illness through contact
  • To give someone your right to a property
  • To move something from one place to another
  • To use ideas or skills in a different situation
  • To get off a plane, bus etc. and get on another

his

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US / hɪz /

UK / hɪz /

A1
  • pronoun
  • Something belonging to a male person

with

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US / wɪð /

UK / wɪð, wɪθ /

A1
  • preposition
  • As an employee of a certain company
  • Against something or someone
  • By using something as a means
  • Due to; because of
  • Including
  • Possessing as a feature
  • Related to
  • (Of the manner/attitude by which you do something)
  • Used to express that people or things are together

hear

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US / hɪə(r) /

UK / hɪr /

A1
  • verb
  • To be aware of sound; to perceive with the ear
  • To be told or find out information or facts
  • To consider or listen to a court case

expert

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US / 'ekspɜ:t /

UK / ˈɛkˌspɚt /

A2
  • adjecitve
  • Having special knowledge or skill
  • noun
  • Skillful person with special knowledge

see

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US / si: /

UK / si /

A1
  • verb
  • To go on a date with someone
  • To predict whether something is, or will be true
  • To understand what someone says
  • To use your eyes to look at something
  • To visit a place often for sightseeing or pleasure
  • To visit or meet with someone
  • To find out by waiting or looking
  • To watch (a game, movie or TV show)

fall

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US / fɔ:l /

UK / fɔl /

A1
  • noun
  • Season after summer and before winter; Autumn
  • A drop in amount; decrease
  • Dropping from a standing position to the ground
  • verb
  • To drop in amount; to decrease
  • To come down from a higher position suddenly
  • To go from standing to the ground, by accident

cbc

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US / /

UK / /

A1
  • abbreviation
  • Canadian Broadcasting Corporation.

keep

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US / ki:p /

UK / kip /

A1
  • noun
  • Large, strong tower in the middle of a castle
  • Money spent on you so you can live in a place
  • verb
  • To continue doing something; not to stop
  • To stop balls going in a goal in sports
  • To not give back or return something
  • (Of food) to not spoil or not rot
  • To take possession of something to own, e.g. a pet
  • To have and continue to hold something
  • To do something that you have promised or agreed
  • To stay in a certain place or condition
  • To maintain the rules

mess

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US / mes /

UK / mɛs /

A2
  • noun
  • Something that is untidy, dirty or unclean
  • verb
  • To make something untidy or dirty

something

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US / ˈsʌmθɪŋ /

UK / ˈsʌmθɪŋ /

A1
  • adverb
  • In some degree or measure
  • noun
  • a person or thing of some value or consequence
  • pronoun
  • Thing that is not yet known or named
  • Approximately

button

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US / 'bʌtn /

UK / ˈbʌtn /

A2
  • noun
  • Small round piece material used to fasten clothing
  • Switch activated by pressing
  • verb
  • To fasten e.g. a shirt, coat

anything

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US / ˈeniθɪŋ /

UK / ˈɛniˌθɪŋ /

A1
  • pronoun
  • A thing of any kind

false

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US / fɔ:ls /

UK / fɔ:ls /

A2
  • adjecitve
  • Not real or genuine

from

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US / frəm /

UK / frʌm, frɑm,frəm /

A1
  • preposition
  • Starting at a particular place, time or level

out

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US / aʊt /

UK / aʊt /

A1
  • adverb
  • No longer stylish (e.g. fashion)
  • Away from home, business, or the usual place
  • In a direction/movement away from inside or center
  • noun
  • Act when a batter cannot continue playing
  • verb
  • To tell people a secret

sometimes

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US / ˈsʌmtaɪmz /

UK / ˈsʌmˌtaɪmz /

A1
  • adverb
  • Only at certain times; occasionally

and

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US / ənd /

UK / ənd, ən,ænd /

A1
  • conjunction
  • Used to refer to two or more things
  • Plus; in addition; on top of that
  • Used to introduce an action that follows another

back

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US / bæk /

UK / bæk /

A1
  • adjecitve
  • Farthest from the front e.g. in a classroom
  • adverb
  • Have returned to a place you were before
  • noun
  • The part of a chair that the upper body leans upon
  • Location at the rear of something
  • The reverse of side something
  • Area on the rear of your body
  • verb
  • To bet money on something
  • To go backwards in a car
  • To support and encourage someone or some cause

lot

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US / lɒt /

UK / lɑt /

A1
  • noun
  • What happens to a person in life from chance; fate
  • A group of people seen together
  • Item for sale at an auction
  • Small area of land used for a purpose e.g. parking

money

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US / 'mʌnɪ /

UK / ˈmʌni /

A1
  • noun
  • Coins or notes we use to pay for things

until

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US / ənˈtɪl /

UK / ʌnˈtɪl /

A1
  • conjunction
  • Up to; to a time when something happens
  • preposition
  • Before (a specific time)

advertise

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US / ˈædvətaɪz /

UK / ˈædvərtaɪz /

A2
  • verb
  • To show how good a product is, to make people buy

come

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US / kʌm /

UK / kʌm /

A1
  • verb
  • To arrive at a place
  • (Of mail) to be delivered
  • To move toward someone; go with someone
  • To reach a certain point or state

decide

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US / dɪ'saɪd /

UK / dɪˈsaɪd /

A2
  • verb
  • To make a choice or choose after thinking about it
  • To make a legal judgment in court
  • to affect the result of something

erica

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US / 'erɪkə /

UK / 'erɪkə /

A1
  • other
  • Any plant of the genus Erica

johnson

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US / ˈdʒɔnsn /

UK / ˈdʒɑnsən /

A1
  • noun
  • A man's penis.

call

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US / kɔ:l /

UK / kɔl /

A1
  • noun
  • A order or request for action
  • The sound an animal makes, often when in danger
  • A correct prediction, e.g. a decision in a game
  • A short visit to a place or person
  • A decision by a referee or umpire in a game
  • verb
  • To make a request or order for action
  • (Animal) to make sounds to warn of danger
  • To announce the date of an election
  • To make a judgment about something
  • To give someone or something a name
  • To guess in advance the result or outcome
  • To visit a place or person for a short time
  • To phone someone
  • To speak, announce or shout in a loud voice

leave

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US / li:v /

UK / liv /

A1
  • noun
  • Permission to do something
  • Vacation time; time off work
  • verb
  • To go away from; depart
  • To gift property to someone after you die
  • To allow something to continue happening
  • To let something remain unused or available
  • To let something or someone remain somewhere

where

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US / hwɛə /

UK / hwɛr, wɛr /

A1
  • conjunction
  • At or in the place which
  • In whatever place
  • pronoun
  • Word you use to ask the location of something

christine

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US / krɪˈstiːn /

UK / /

A1

only

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US / ˈəunli /

UK / ˈonli /

A1
  • adverb
  • Just one; just that amount or thing; not more than
  • Not very important or serious
  • Just that type of thing, person
  • Short time ago; not before a certain time
  • conjunction
  • Except; but

possibility

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US / ˌpɒsə'bɪlətɪ /

UK / ˌpɑsəˈbɪlɪti /

A2
  • noun
  • Something with a chance of happening or being true

put

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US / pʊt /

UK / pʊt /

A1
  • phrasal verb
  • to make a light stop shining by pressing or moving a switch
  • verb
  • To move or place a thing in a particular position
  • To rate something in importance or value
  • To write or say something in a certain manner

never

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US / 'nevə(r) /

UK / ˈnɛvɚ /

A1
  • adverb
  • Not ever; not at any time

send

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US / send /

UK / sɛnd /

A1
  • verb
  • To cause to behave or respond in a particular way
  • To cause mail or packages to go to another place
  • To move something quickly in a particular way
  • To give information or greetings to someone

just

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US / dʒʌst /

UK / dʒʌst /

A1
  • adjecitve
  • Proper or appropriate; as is deserved
  • Doing or being what is right or fair
  • Legally correct; having enough evidence
  • adverb
  • Almost; nearly
  • Exactly at the time of
  • Exactly (the same as, like)

for

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US / fə(r) /

UK / fɔr,fə /

A1
  • preposition
  • Used to show the purpose, or need of something

disturb

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US / dɪˈstɜ:b /

UK / dɪˈstɜ:rb /

A2
  • other
  • To cause someone anxiety or fear
  • verb
  • To cause someone anxiety or fear
  • To stop someone from working or sleeping

set

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US / set /

UK / sɛt /

A1
  • adjecitve
  • Prepared for something; ready
  • noun
  • Complete group of something
  • Place where a television show or movie is filmed
  • Group of games in a tennis match
  • Device that receives radio or television signals
  • verb
  • To make a clock state or ring at a particular time
  • To decide upon or choose something
  • To make something ready for use (e.g. table)
  • To decide on a price for something
  • To become hard (of glue, concrete etc.)
  • To be located in a specific place or time
  • To put (e.g. a vase) down carefully in a place
  • To put someone in a certain condition or state
  • (Of the sun) to go lower than the horizon

test

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US / test /

UK / test /

A1
  • noun
  • A medical examination
  • Action to establish the truth or nature of
  • Examination; questions to measure knowledge
  • verb
  • To be given a medical examination
  • To try to establish the truth or nature of
  • To ask a series of questions to measure knowledge

grinder

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US / ˈgraɪndə(r) /

UK / ˈɡraɪndɚ /

B2
  • noun
  • Long crusty roll filled with meats and cheese

check

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US / tʃek /

UK / tʃɛk /

A1
  • adjecitve
  • Decorated with squares made up of lines
  • noun
  • Paper showing how much you owe at a restaurant
  • Printed piece of paper you sign to pay for things
  • A mark on a form, equivalent to 'yes'; tick
  • Mark used to show that something is correct
  • Procedure to prevent errors or control something
  • verb
  • To confirm the details of something are correct
  • To leave your things with staff who look after it
  • To examine something to see if something is wrong
  • To examine in order to prevent errors/a problem

news

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US / nju:z /

UK / nu:z /

A1
  • noun
  • Broadcast on radio or TV about recent events
  • Information about recent events

question

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US / 'kwestʃən /

UK / ˈkwɛstʃən /

A1
  • noun
  • Issue or problems you are dealing with
  • What you ask about; issue
  • verb
  • To ask for or try to get information
  • To have or express concerns or uncertainty

hour

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US / 'aʊə(r) /

UK / aʊr /

A1
  • noun
  • 60 minutes
  • Particular time of the day
  • Fixed, regularly occurring time

myself

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US / maɪˈself /

UK / maɪˈsɛlf /

A1
  • pronoun
  • The same person who did the action mentioned
  • My regular, usual, or healthy self

though

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US / ðəu /

UK / ðo /

A1
  • adverb
  • Although, despite the fact that

confirmation

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US / ˌkɒnfəˈmeɪʃn /

UK / ˌkɑ:nfərˈmeɪʃn /

B1
  • noun
  • Approval or check of something
  • Statement something is real, true or accurate

sell

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US / sel /

UK / sɛl /

A1
  • verb
  • To exchange something for money
  • To persuade people to do, like or agree

walk

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US / wɔ:k /

UK / wɔk /

A1
  • noun
  • Journey on foot done for pleasure or exercise
  • verb
  • To move with your legs at a slowish pace

straight

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US / streɪt /

UK / stret /

A2
  • adjecitve
  • Not having curves, bends, or angles
  • Not gay; heterosexual
  • honest and direct
  • adverb
  • in a line; immediately; honestly and directly

someone

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US / ˈsʌmwʌn /

UK / ˈsʌmˌwʌn, -wən /

A1
  • pronoun
  • Person who is not known or named

weird

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US / wɪəd /

UK / wɪrd /

B1
  • adjecitve
  • Odd or unusual; surprising; strange

withdraw

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US / wɪð'drɔ: /

UK / wɪðˈdrɔ, wɪθ- /

B1
  • verb
  • To take money out of a bank account
  • To pull back; move away or backward from something
  • To remove something from its place or position
  • To stop taking a strong, usually illegal, drug
  • To take something back that was given or offered

should

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US / ʃʊd /

UK / ʃʊd /

A1
  • other
  • Used to indicate what is proper or reasonable

lose

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US / lu:z /

UK / luz /

A1
  • verb
  • To be unable to keep in check or control something
  • To decrease in value or quantity (e.g. weight)
  • To stop having certain qualities or abilities
  • To stop having or being entitled to
  • To fail to win something that is being contested
  • To be unable to find something you once had
  • To be dependent on someone (used with 'not')

tool

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US / tu:l /

UK / tul /

A2
  • noun
  • Device used to make things, e.g. a hammer
  • verb
  • To provide a workshop with the right equipment

sure

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US / ʃʊə(r) /

UK / ʃʊr /

A1
  • adjecitve
  • Having no doubts about something
  • Have confidence in your own words or actions
  • Firmly established or held; being firm or stable
  • Being correct or true
  • adverb
  • What you say to agree willingly

flick

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US / flɪk /

UK / flɪk /

B1
  • noun
  • Hitting something with your finger to move it
  • verb
  • To hit something with your finger to move it
  • To move a button, switch from on, off positions

union

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US / 'ju:nɪən /

UK / ˈjunjən /

A2
  • noun
  • Act of joining two or more things into one
  • Marriage
  • Organization of workers to look after their needs

after

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US / 'ɑ:ftə(r) /

UK / ˈæftɚ /

A1
  • adverb
  • Later than another time, or behind something
  • conjunction
  • Following something before
  • preposition
  • When an event happened or time has passed

will

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US / wɪl /

UK / wɪl /

A1
  • noun
  • Desire or choice of someone
  • Document saying who gets your money when you die
  • Strong desire to do something; determination
  • Desire to do something; strong wish to do
  • other
  • Used with verbs to express the future
  • verb
  • To leave property to someone after your death
  • To use mental effort to make something happen
  • Am (is, are) likely to do
  • To influence someone to do something
  • To make something happen by strongly wanting it

inside

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US / ˌɪn'saɪd /

UK / ɪnˈsaɪd, ˈɪnˌsaɪd /

A2
  • adjecitve
  • Being in something
  • Being in a building
  • adverb
  • Into a house; indoors
  • noun
  • Inner part or surface of something

believe

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US / bɪ'li:v /

UK / bɪˈliv /

A1
  • verb
  • To think or accept that something is true
  • To have a particular opinion about something

cancel

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US / 'kænsl /

UK / ˈkænsəl /

A2
  • verb
  • To end a legal, business, or other agreement
  • To stop a planned event from happening

customer

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US / ˈkʌstəmə(r) /

UK / ˈkʌstəmɚ /

A2
  • noun
  • Someone who buys goods or services from a business

goodwill

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US / ˌgʊdˈwɪl /

UK / ˈɡʊdˈwɪl /

B2
  • noun
  • An attitude of kindness or helpfulness

pay

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US / peɪ /

UK / pe /

A1
  • noun
  • Money you receive from your job, work, etc.
  • verb
  • To give money for goods or work done
  • To give (attention, respect, etc.) to
  • To be punished or suffer for something you did
  • To make (a visit) to a person or place

risk

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US / rɪsk /

UK / rɪsk /

A1
  • noun
  • Actions that cause potential problems
  • verb
  • To do something potentially dangerous or foolish

they

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US / ðeɪ /

UK / ðe /

A1
  • pronoun
  • Two or more people, animals, or things

very

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US / 'verɪ /

UK / ˈvɛri /

A1
  • adjecitve
  • Concerning a large degree or amount
  • adverb
  • A lot; much; many
  • Used to stress or emphasize a noun

feature

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US / 'fi:tʃə(r) /

UK / ˈfitʃɚ /

A2
  • adjecitve
  • Main; important
  • noun
  • Special report in a magazine or paper
  • Distinctive or important point of something
  • verb
  • To highlight or give special importance to

post

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US / pəʊst /

UK / post /

A1
  • noun
  • Message delivered or shared in an online group
  • Piece of wood, metal in the ground for support
  • Job or position within an organization or company
  • Place where a soldier, etc. is ordered to go
  • verb
  • To send a letter or package using stamps
  • To share a message on an internet discussion group
  • To send a soldier somewhere to do a job
  • To put a message in public for everyone to see

sale

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US / seɪl /

UK / sel /

A2
  • noun
  • Event during which the prices of goods are reduced
  • Giving something for money; the amount sold

work

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US / wɜ:k /

UK / wɚk /

A1
  • adjecitve
  • Activity completed in order to make money
  • noun
  • The product of some artistic or literary endeavor
  • Everything created by an author, artist, musician
  • Activity you do in order to make money
  • Place of employment
  • Final product or result of a some labor or effort
  • verb
  • To bring into a specific state of success
  • To be functioning properly, e.g. a car
  • To do your job in your company or workplace
  • To make an effort to do something
  • To operate a machine or device

all

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US / ɔ:l /

UK / ɔl /

A1
  • adverb
  • Completely; totally
  • determiner
  • Being every one of something
  • pronoun
  • 100% of something; the complete amount

who

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US / hu: /

UK / hu /

A1
  • pronoun
  • Which person
  • Used to introduce information about people

account

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US / ə'kaʊnt /

UK / əˈkaʊnt /

A1
  • noun
  • An advantage
  • Arrangement with a bank to keep your money for you
  • An invoice for things bought
  • Arrangement whereby you can use online services
  • A description, often written, of events; report

several

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US / ˈsevrəl /

UK / ˈsɛvərəl,ˈsɛvrəl /

A1
  • adjecitve
  • Many of
  • pronoun
  • More than two but not a large amount

case

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US / keɪs /

UK / kes /

A1
  • noun
  • Container used to carry things, e.g. clothes
  • Set of facts about a crime
  • Set of facts about an event
  • Example or instance of something
  • verb
  • To find out about a place, as in planning to steal

find

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US / faɪnd /

UK / faɪnd /

A1
  • noun
  • Object discovered by chance
  • Things that have been discovered from searching
  • verb
  • To become aware of something that is happening
  • To discover or meet by chance
  • To decide if someone is guilty of a crime, or not
  • To learn through study, research, or effort
  • To discover something by looking for it

mean

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US / mi:n /

UK / min /

A1
  • adjecitve
  • Being good at
  • Nasty; unkind
  • Not liking to spend money; cheap; stingy
  • noun
  • Average of a set of numbers
  • verb
  • To express a particular idea or thought
  • To intend to do something in particular
  • To have a particular meaning or value

right

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US / raɪt /

UK / raɪt /

A1
  • adjecitve
  • Correct or true
  • The south side of you looking at the rising sun
  • adverb
  • Exactly in a place or time
  • Being appropriate for a particular event
  • In a straight or direct manner
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she

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about

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  • adverb
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even

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  • adjecitve
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like

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secure

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that

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what

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auto

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family

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fund

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tricky

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directly

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get

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grab

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hit

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number

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  • noun
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happen

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yeah

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  • exclamation
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really

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vancouver

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would

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can

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  • noun
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kijiji

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final

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mason

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not

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our

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friend

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now

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credit

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cash

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deposit

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  • noun
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online

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but

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  • conjunction
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give

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  • noun
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security

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  • noun
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able

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contact

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  • adjecitve
  • Touching or feeling something
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into

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  • preposition
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one

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power

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  • noun
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settle

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than

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  • conjunction
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shocked

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this

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fine

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you

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big

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the

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wow

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half

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bank

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  • noun
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make

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  • To earn a certain amount of money at a job
  • To cause or force a person to do something
  • To cause something to happen or be formed
  • Introduction to Video Content
  • In a shocking turn of events, an unsuspecting customer fell victim to a scam involving e-transfers on a popular online marketplace. Christine Mason, like many others, had believed e-transfers with auto deposits were secure, until she lost $480. The incident occurred when she attempted to sell her husband's power tools on Kijiji. A prospective buyer agreed to purchase the grinder for $480 but requested to make the payment via e-transfer due to the lack of cash on hand. Mason, thinking that e-transfers with auto deposit were foolproof, accepted the offer.
    After the buyer left with the tools, Mason checked her TD bank account expecting to see the e-transfer settled. To her surprise, there was no deposit, despite setting up auto deposit, which claimed to securely enable funds to be directly deposited without requiring a security question. Confused and concerned, Mason contacted TD to inquire about the missing e-transfer. She discovered that the buyer had indeed sent an e-transfer the previous night, but had cancelled it before it could be deposited. Mason's faith in the supposed security of e-transfers was shattered, leaving her devastated and betrayed.
    Sadly, Mason's experience is not isolated. Many individuals, including some banking experts, were unaware of the risks associated with e-transfers. A GoPublic test conducted on customers of various major banks and credit unions revealed alarming results. Bank customers were unable to cancel e-transfers after initiating the transfer, while specific credit union customers possessed the ability to cancel the e-transfer after more than thirty minutes had passed. This revelation left participants stunned.
    Experts in the fintech industry underline the importance of witnessing the funds settle in one's account to truly ensure protection. They caution against false confidence, emphasizing that until the money is visibly in the account, it remains susceptible to cancellation and fraud. The confirmation number and the inability to withdraw or cancel the e-transfer provide a sense of security, which, unbeknownst to many, is inherently flawed. The situation is exacerbated by the fact that individuals typically rely on these features while making important financial transactions, further increasing their vulnerability to scams.
    Following GoPublic's intervention, TD Bank refunded Mason the $480 lost in the scam as a goodwill gesture. However, the incident has left a lasting impact on her. She has decided to exclusively use e-transfers for personal reasons, limiting their use to transactions with friends and family. For all future sales, she will only accept cash to avoid any further incidents.
    This eye-opening case highlights the urgent need for enhanced security measures and awareness surrounding e-transfers and auto deposits. Customers must exercise caution and verify the settlement of funds in their accounts before considering transactions final. The e-transfer functionality, once perceived as secure, has proven to be a potential breeding ground for scams and fraud. As more individuals engage in online transactions, it is crucial for financial institutions to address these vulnerabilities and implement stronger safeguards to protect their customers.
    In conclusion, Christine Mason's unfortunate experience serves as a wake-up call for all individuals utilizing e-transfers and auto deposits. The incidences of canceled e-transfers demonstrate a pressing need for improved security and customer awareness. While progress has been made in terms of electronic financial transactions, it is imperative that financial institutions take swift action to strengthen their systems and maintain the trust of their customers. Until meaningful measures are implemented, individuals must exercise caution and vigilance to protect themselves from potential scams and fraudulent e-transfers.
  • Subtitles section
  • And this is where he keeps his tools.
  • Christine Mason sometimes sells her husband's power tools when he's done with them.
  • Like this grinder she posted online last fall.
  • After creating the ad on Kijiji, someone says he'll pay 480 bucks but will be coming straight from work so no cash.
  • 480 is a lot to grab out of the bank and is e-transfer fine.
  • And that's when I decided, sure.
  • But after he leaves with the tools, she checks her TD bank account.
  • No e-transfer even though she'd set up auto deposit.
  • A feature advertised as secure that allows funds to be directly deposited into an account.
  • No security question needed.
  • Can you give me anything to go on?
  • When she calls TD, she learned someone had sent an e-transfer the night before but before it got deposited, cancelled it.
  • I was so shocked because I mean, this is put in place for our security.
  • It's not right because I believed it 100% that this was fine, you know, and he walked away.
  • She's not the only one who's never heard of the risk.
  • Wow, I didn't know that was a possibility.
  • That's weird.
  • That's messed up.
  • I'm just finding out about this.
  • That's a little disturbing.
  • In a go public test, customers from all the big banks and several credit unions sent e-transfers to accounts with auto deposit set up.
  • Bank customers were not able to cancel the e-transfer after hitting send.
  • Some credit union customers though were able to cancel the e-transfer more than half an hour later.
  • Wow, yeah.
  • That is very tricky and something that should not be happening.
  • This fintech expert says you got to see it to believe it.
  • You're really not protected until like you've really seen that money settle inside of your account.
  • It gave me 100% confidence.
  • I have a confirmation number.
  • I have the thing that when I've sent transfers myself, it cannot be withdrawn.
  • You cannot cancel it.
  • Make sure this is the right thing you're doing because this is final when you hit that button send.
  • So you know what, it's false confidence.
  • After GoPublic contacted TD about Christine Mason's case, the bank gave her back the $480 she'd lost, calling it a goodwill gesture.
  • Mason says though from now on she's only e-transferring with friends and family.
  • For all future sales, it's cash.
  • Erica Johnson, CBC News, Vancouver.