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Moving company goes out of business amid long trail of consumer complaints

Video vocabulary

the

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US / ðə /

UK / ðə /

A1
  • article
  • Used to refer to something already mentioned
  • Used to show there is only one of something
  • determiner
  • Used to describe all of a family

be

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US / bɪ /

UK / bi /

A1
  • verb
  • Being

and

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US / ənd /

UK / ənd, ən,ænd /

A1
  • conjunction
  • Used to refer to two or more things
  • Plus; in addition; on top of that
  • Used to introduce an action that follows another

that

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US / ðæt /

UK / ðæt, ðət /

A1
  • adjecitve
  • The person or thing being talked about
  • Used to identify something both the speakers know
  • adverb
  • Used to reinforce adjectives and adverbs
  • To such a degree
  • conjunction
  • Used to connect a noun clause
  • Used to introduce an adverbial clause
  • Used to introduce a noun clause
  • determiner
  • Used as a noun to refer to something
  • pronoun
  • Referring an object far away
  • Used to refer to the relative pronoun ‘which’

have

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US / həv /

UK / hæv /

A1
  • verb
  • To drink, smoke, eat or use something
  • To experience the effects of something
  • To organize an event, or join in an activity
  • To own, possess, or hold something
  • To cause to happen or produce a particular effect

not

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US / nɒt /

UK / nɑt /

A1
  • adverb
  • Word indicating the negative
  • (Used to form the negative of verbs)

for

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US / fə(r) /

UK / fɔr,fə /

A1
  • preposition
  • Used to show the purpose, or need of something

you

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US / jʊ /

UK / ju /

A1
  • pronoun
  • Person someone is speaking or writing to
  • Person or people in general

this

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US / ðɪs /

UK / ðɪs /

A1
  • adjecitve
  • Used to indicate something already been discussed
  • Used to indicate something happening around now
  • adverb
  • An indication by a physical motion or gesture
  • A specific amount of
  • determiner
  • Person, thing, or idea near you
  • pronoun
  • Person, thing that has already been discussed

with

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US / wɪð /

UK / wɪð, wɪθ /

A1
  • preposition
  • As an employee of a certain company
  • Against something or someone
  • By using something as a means
  • Due to; because of
  • Including
  • Possessing as a feature
  • Related to
  • (Of the manner/attitude by which you do something)
  • Used to express that people or things are together

about

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US / ə'baʊt /

UK / əˈbaʊt /

A1
  • adverb
  • To be ready to; going to
  • Nearly; approximately; roughly
  • Near; next to; close to
  • In every direction; in the area of
  • preposition
  • Concerning or of (a topic)

get

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US / ɡet /

UK / ɡɛt /

A1
  • verb
  • To become affected by illness or disease
  • To begin to feel or understand an emotion or idea
  • To send or bring someone or something home, etc.
  • To go somewhere to obtain something
  • To (cause to) do a particular thing
  • To obtain, receive or be given something
  • To currently have
  • To prepare for use
  • To understand something being said or read

but

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US / bət /

UK / bʌt,bət /

A1
  • conjunction
  • Used before you say something different, opposite

they

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US / ðeɪ /

UK / ðe /

A1
  • pronoun
  • Two or more people, animals, or things

what

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US / wɒt /

UK / hwɑt, hwʌt, wɔt, wʌt,hwət, wət /

A1
  • adjecitve
  • Used to refer to a particular amount, or number
  • Used to place emphasis on a particular quality
  • adverb
  • To a certain degree
  • determiner
  • Question words used for asking for information
  • exclamation
  • Used to express excitement, shock, or surprise
  • Used to ask people to repeat something they said
  • pronoun
  • Thing or things that; the same kind as
  • Used to emphasize something you are about to say

all

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US / ɔ:l /

UK / ɔl /

A1
  • adverb
  • Completely; totally
  • determiner
  • Being every one of something
  • pronoun
  • 100% of something; the complete amount

do

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US / du: /

UK / du /

A1
  • other
  • Question words for 'do' verbs
  • verb
  • To act; to perform actions
  • To be enough; to be acceptable
  • To have a certain effect on something or someone

like

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US / laɪk /

UK / laɪk /

A1
  • adjecitve
  • Being equal in status or kind to something else
  • Similar; the same
  • adverb
  • For example
  • preposition
  • Used as a filler; used to ad emphasis
  • In a way similar to the way something is done
  • Such as; for example
  • verb
  • To want to
  • To find something pleasing; to prefer something

will

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US / wɪl /

UK / wɪl /

A1
  • noun
  • Desire or choice of someone
  • Document saying who gets your money when you die
  • Strong desire to do something; determination
  • Desire to do something; strong wish to do
  • other
  • Used with verbs to express the future
  • verb
  • To leave property to someone after your death
  • To use mental effort to make something happen
  • Am (is, are) likely to do
  • To influence someone to do something
  • To make something happen by strongly wanting it

go

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US / ɡəʊ /

UK / ɡo /

A1
  • noun
  • A turn in a game
  • verb
  • To attend or be at a place
  • To do an activity
  • To function properly
  • To move or travel to another place

one

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US / wʌn /

UK / wʌn /

A1
  • adjecitve
  • Used to refer to people generally
  • Being a strong example of (something mentioned)
  • number
  • Number 1
  • pronoun
  • You; we; people in general; someone
  • The thing or person previously referred to

there

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US / ðɛə /

UK / ðɛr /

A1
  • adverb
  • Used to illustrate the existence of something
  • In a particular respect
  • In that place or position, at that location

out

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US / aʊt /

UK / aʊt /

A1
  • adverb
  • No longer stylish (e.g. fashion)
  • Away from home, business, or the usual place
  • In a direction/movement away from inside or center
  • noun
  • Act when a batter cannot continue playing
  • verb
  • To tell people a secret

from

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US / frəm /

UK / frʌm, frɑm,frəm /

A1
  • preposition
  • Starting at a particular place, time or level

see

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US / si: /

UK / si /

A1
  • verb
  • To go on a date with someone
  • To predict whether something is, or will be true
  • To understand what someone says
  • To use your eyes to look at something
  • To visit a place often for sightseeing or pleasure
  • To visit or meet with someone
  • To find out by waiting or looking
  • To watch (a game, movie or TV show)

think

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US / θɪŋk /

UK / θɪŋk /

A1
  • verb
  • To have an idea about something without certainty
  • To have an idea, opinion or belief about something

time

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US / taɪm /

UK / taɪm /

A1
  • noun
  • Speed at which music is played; tempo
  • Point as shown on a clock, e.g. 3 p.m
  • Number of hours, minutes needed to do something
  • Occasion when something happens
  • Period or occasion that something occurred
  • Period in history or the past
  • Something measured in minutes, hours, days, etc.
  • How long an event takes; duration
  • verb
  • To check speed at which music is performed
  • To choose a specific moment to do something
  • To measure how long an event takes, e.g. a race
  • To schedule something to occur at a specific moment

come

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US / kʌm /

UK / kʌm /

A1
  • verb
  • To arrive at a place
  • (Of mail) to be delivered
  • To move toward someone; go with someone
  • To reach a certain point or state

more

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US / mɔ:(r) /

UK / mɔr, mor /

A1
  • adjecitve
  • In addition; extra
  • Greater in amount, number, or size
  • adverb
  • To a greater degree; in greater quantity
  • For a longer period of time
  • determiner
  • Additional quantity
  • pronoun
  • A greater or additional number

when

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US / wen /

UK / wɛn /

A1
  • adjecitve
  • Concerning or during the time something happens
  • adverb
  • Word you use to ask about the time, or day
  • conjunction
  • Although
  • In the event that; if
  • pronoun
  • Which time

would

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US / wʊd /

UK / wʊd /

A1
  • other
  • Used to indicate something imagined
  • Used to ask or request something politely
  • Verb used to indicate possibility, request etc.
  • Used to indicate a preference
  • Used to indicate a reaction
  • Indicates something that occurred repeatedly
  • Used to indicate willingness or ability to do

now

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US / naʊ /

UK / naʊ /

A1
  • adverb
  • At the present time or moment
  • Right away or in the next possible moment
  • Used to refer to something that just happened
  • Time between the present and a moment in the past
  • conjunction
  • Resulting from or because of something

some

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US / səm /

UK / sʌm /

A1
  • adjecitve
  • Remarkable; very good (or very bad) in a way
  • Concerning a certain unclear degree, quantity
  • determiner
  • Used to refer to an unspecified amount or number
  • pronoun
  • Number of persons, things in a group, but not all

because

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US / bɪ'kɒz /

UK / bɪˈkɔz, -ˈkʌz /

A1
  • conjunction
  • For a reason

look

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US / lʊk /

UK / lʊk /

A1
  • noun
  • Person's beauty or physical attractiveness
  • Particular style of dress, clothes, or appearance
  • The way someone, something appears to be
  • Act of searching for or examining something
  • verb
  • To appear to be; seem

good

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US / ɡʊd /

UK / ɡʊd /

A1
  • adjecitve
  • Proper, appropriate or right
  • (Of an amount) enough; plenty
  • Excellent; high quality
  • Acting well or properly; of moral character
  • In a positive or happy emotional state
  • noun
  • Advantage or benefit

say

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US / seɪ /

UK / se /

A1
  • noun
  • Power to decide or greatly influence something
  • verb
  • To indicate or give information using language
  • To use words to tell your message
  • To ask someone to give information to others

thing

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US / θɪŋ /

UK / θɪŋ /

A1
  • noun
  • (Used to introduce the reason for something)
  • Something you cannot remember the name of

then

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US / ðen /

UK / ðɛn /

A1
  • adverb
  • A time that is not now
  • Following another thing in time or arrangement
  • Following on reasonably from what was just stated
  • At that time, not now

these

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US / ði:z /

UK / ðiz /

A1
  • determiner
  • People, things, or ideas near you
  • pronoun
  • The objects near the speaker

well

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US / wel /

UK / wɛl /

A1
  • adjecitve
  • Being in a fortunate, good condition or state
  • Healthy and in good condition
  • adverb
  • In an acceptable, proper, or successful manner
  • In a complete, total, or full manner
  • A great and considerable degree
  • In a successful way, in a good or satisfactory way
  • exclamation
  • Used to begin or continue a particular statement
  • Used to show you want to start saying something
  • Used to express that you are waiting for a reply
  • You say this to change the topic of a conversation
  • Used to indicate you are making a final remark
  • noun
  • Long deep hole in the ground to get water
  • verb
  • To cause your eyes to fill with tears

could

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US / kəd /

UK / kʊd /

A1
  • other
  • Past form of 'can' to mean have ability
  • Used to ask for something politely, or to offer

other

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US / 'ʌðə(r) /

UK / ˈʌðər /

A1
  • adjecitve
  • A thing different from that mentioned
  • determiner
  • (Something) else; not the first (one)
  • pronoun
  • Being the one and only thing of that category

over

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US / 'əʊvə(r) /

UK / ˈovɚ /

A1
  • adverb
  • Finished; no longer happening
  • Towards the ground/away from a standing position
  • noun
  • A set of six consecutive balls bowled in cricket
  • other
  • Finished
  • preposition
  • Showing the relation when a thing is above another
  • On or covering something
  • Above or across something
  • More than you need
  • From one side to the other
  • In the direction of; toward

even

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US / 'i:vn /

UK / ˈivən /

A1
  • adjecitve
  • Being equal in influence, power, possibility etc.
  • Being divided equally or fairly
  • (Of teams/contest) with similar chances of success
  • Smooth, level, or regular
  • Can be divided by 2; ending in 2, 4, 6, 8, or 0
  • At a regular, equally steady manner
  • Remaining steady and unchanging
  • adverb
  • (When this is surprising) as well; too
  • (Used to compare two things/stress the difference)
  • verb
  • To make something level; to flatten
  • To make something equal

give

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US / ɡɪv /

UK / ɡɪv /

A1
  • noun
  • Degree of flexibility in something, a material
  • verb
  • To hand over or present something to someone
  • To cause someone to have or experience something

people

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US / 'pi:pl /

UK / ˈpipəl /

A1
  • noun
  • Persons sharing culture, country, background, etc.
  • Men, Women, Children

let

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US / let /

UK / lɛt /

A1
  • verb
  • To allow someone to do something
  • Introducing a suggestion to do something together
  • To rent a house, etc. to others

our

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US / 'aʊə(r) /

UK / aʊr /

A1
  • determiner
  • Belonging to us

lot

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US / lɒt /

UK / lɑt /

A1
  • noun
  • What happens to a person in life from chance; fate
  • A group of people seen together
  • Item for sale at an auction
  • Small area of land used for a purpose e.g. parking

two

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US / tu: /

UK / tu /

A1
  • number
  • 2

try

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US / traɪ /

UK / traɪ /

A1
  • noun
  • Act of putting the ball over the rugby goal line
  • verb
  • To make an effort, to attempt to do something
  • To examine someone or something in a court of law
  • To test to see if it is good or you like it
  • To make a person go through hardship; test
  • To examine something to see if it works

also

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US / 'ɔ:lsəʊ /

UK / ˈɔlso /

A1
  • adverb
  • In addition; too; in a similar way

their

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US / ðɛː /

UK / ðer /

A1
  • determiner
  • Belonging to them

than

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US / ðən /

UK / ðən /

A1
  • conjunction
  • Used to compare two things that are not equal

only

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US / ˈəunli /

UK / ˈonli /

A1
  • adverb
  • Just one; just that amount or thing; not more than
  • Not very important or serious
  • Just that type of thing, person
  • Short time ago; not before a certain time
  • conjunction
  • Except; but

start

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US / stɑ:t /

UK / stɑrt /

A1
  • noun
  • First time or place that a thing exists; beginning
  • First opportunity to achieve something, e.g. a job
  • Sudden action or movement because you are scared
  • other
  • Beginning of something in place or time
  • verb
  • To do, be or happen for the first time; begin
  • To turn something on

those

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US / ðəʊz /

UK / ðoz /

A1
  • determiner
  • The people or things we are talking about
  • pronoun
  • The objects far from the speaker

still

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US / stɪl /

UK / stɪl /

A1
  • adjecitve
  • Quiet; without sound
  • adverb
  • (Used of an action or condition that is ongoing)
  • noun
  • Machine or device for making alcohol
  • Photograph (not a video or moving image)

tell

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US / tel /

UK / tɛl /

A1
  • verb
  • To (strongly) advise a person to do something
  • To be able to guess
  • To say or communicate information to someone
  • To inform, but without speaking; indicate
  • To have a negative effect on someone
  • To order someone to do something; command
  • To recognize something based on certain signs
  • To report something to an authority
  • To explain something or teach someone something

day

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US / deɪ /

UK / de /

A1
  • noun
  • A period of 24 hours beginning at midnight
  • The period of time when it is light outside
  • Person's name

his

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US / hɪz /

UK / hɪz /

A1
  • pronoun
  • Something belonging to a male person

new

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US / nju: /

UK / nu, nju /

A1
  • adjecitve
  • Not old, recently born, built or made
  • Being or doing something for the first time
  • Not felt, seen or known previously
  • Having been recently bought or obtained

call

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US / kɔ:l /

UK / kɔl /

A1
  • noun
  • A order or request for action
  • The sound an animal makes, often when in danger
  • A correct prediction, e.g. a decision in a game
  • A short visit to a place or person
  • A decision by a referee or umpire in a game
  • verb
  • To make a request or order for action
  • (Animal) to make sounds to warn of danger
  • To announce the date of an election
  • To make a judgment about something
  • To give someone or something a name
  • To guess in advance the result or outcome
  • To visit a place or person for a short time
  • To phone someone
  • To speak, announce or shout in a loud voice

feel

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US / fi:l /

UK / fil /

A1
  • verb
  • To be aware of or experience an emotion, sensation
  • To sense through direct contact; touch

year

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US / jə: /

UK / jɪr /

A1
  • noun
  • Unit of time equal to 12 months or 365 or 366 days
  • Used to refer to the age of a person

why

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US / waɪ /

UK / hwaɪ, waɪ /

A1
  • adverb
  • Question word to ask for a reason
  • exclamation
  • (Used to express surprise or approval)

show

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US / ʃəʊ /

UK / ʃo /

A1
  • noun
  • False display of love, emotion or action
  • An event for displaying or promoting goods
  • Play, opera or theater production
  • Presentation that is broadcast on TV or radio
  • verb
  • To be easily seen or displayed
  • To display your emotions or feelings
  • To let someone see something; display
  • To explain or teach how something is done
  • To lead someone somewhere; point them to something
  • To prove something to be true, correct
  • To reveal or allow something to be seen

great

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US / ɡreɪt /

UK / ɡret /

A1
  • adjecitve
  • Very large in size
  • Very important
  • Very good; fantastic; wonderful
  • adverb
  • Very good; better than before
  • noun
  • Successful and well-admired person

through

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US / θru: /

UK / θru /

A2
  • adjecitve
  • having finished using or doing something
  • adverb
  • From the beginning of something until the end
  • preposition
  • Over, in, across an entire thing or place
  • Allowing you to pass between, or to
  • By a particular way or process; by the use of

after

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US / 'ɑ:ftə(r) /

UK / ˈæftɚ /

A1
  • adverb
  • Later than another time, or behind something
  • conjunction
  • Following something before
  • preposition
  • When an event happened or time has passed

another

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US / əˈnʌðə(r) /

UK / əˈnʌðɚ /

A1
  • adjecitve
  • One more, but not this
  • determiner
  • One more added
  • pronoun
  • One more (thing)

never

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US / 'nevə(r) /

UK / ˈnɛvɚ /

A1
  • adverb
  • Not ever; not at any time

three

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US / θri: /

UK / θri /

A1
  • number
  • Number 3

today

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US / tə'deɪ /

UK / təˈde /

A1
  • adverb
  • On this day; at the time that is happening now
  • noun
  • This day; day that is happening now

bad

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US / bæd /

UK / bæd /

A1
  • adjecitve
  • Not good; wrong
  • Lacking in good morals; evil
  • No longer fresh; spoiled

point

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US / pɔɪnt /

UK / pɔɪnt /

A1
  • noun
  • An item to be discussed
  • Small spot or dot
  • Fact or detail
  • Feature of something
  • The size of the text on a page or screen
  • A certain time or stage in a process
  • Certain position in time or space
  • Idea or fact you try to convince people about
  • Measurement of scores in a game, sport
  • Sharp end of something, e.g. a pen or pin
  • verb
  • To face a certain direction, e.g. north
  • To indicate something with your finger to others

turn

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US / tɜ:n /

UK / tɚn /

A1
  • noun
  • Place where changing of direction happens
  • Your time or chance to perform a duty
  • Your chance to play or do in say a game
  • Unexpected change, as in the weather
  • verb
  • To become (a particular age)
  • To become a different quality, color, etc.
  • To change the direction of something, e.g. a car
  • To move in an opposite direction or position
  • To shape metal with a spinning tool

move

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US / mu:v /

UK / muv /

A1
  • noun
  • Act of moving a playing piece in chess, etc.
  • An action; doing something
  • Step taken to achieve a goal
  • verb
  • To cause someone to have certain emotions
  • To cause something to change to a different place
  • To change where people live or a business operates
  • To take action to do or achieve something

run

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US / rʌn /

UK / rʌn /

A1
  • noun
  • Journey between two places made by ship or car
  • Series of similar things or successes and failures
  • Act of running; exercise of running
  • verb
  • To depart or travel according to a schedule
  • To cause an animal to move in a certain direction
  • (Of an engine) to be operating
  • To start or use a computer program
  • To flow in a certain direction, like a liquid
  • To manage or operate a business
  • To operate or drive something
  • (Of a road) to go from one place to another
  • To move your legs faster than walking

everything

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US / 'evrɪθɪŋ /

UK / ˈɛvriˌθɪŋ /

A1
  • pronoun
  • All of the things mentioned

hear

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US / hɪə(r) /

UK / hɪr /

A1
  • verb
  • To be aware of sound; to perceive with the ear
  • To be told or find out information or facts
  • To consider or listen to a court case

away

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US / ə'weɪ /

UK / əˈwe /

A1
  • adjecitve
  • Not present
  • adverb
  • Disappear completely
  • Doing something with a lot of energy
  • Not here; far from here; in a different direction
  • To a different area, location

anything

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US / ˈeniθɪŋ /

UK / ˈɛniˌθɪŋ /

A1
  • pronoun
  • A thing of any kind

change

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US / tʃeɪndʒ /

UK / tʃendʒ /

A1
  • noun
  • Exchange of one set of clothes for another
  • Money in the form of coins instead of paper
  • Money returned after giving too much
  • Act of making or becoming something else
  • verb
  • To exchange one set of clothes for another
  • To exchange one kind of money for another
  • To replace something with another thing
  • To make or become something else
  • To go from one train, bus, etc. and go to another

top

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US / tɒp /

UK / tɑp /

A1
  • adjecitve
  • Being good or great; excellent
  • Being the most in degree or quality
  • noun
  • Item of clothing covering shoulders to waist, hips
  • A cover or lid
  • Part (e.g. road) that is the furthest away
  • Highest or upper part or point of something
  • Best or highest status or position
  • Flat upper surface or edge of an object
  • Child's toy that spins on its point
  • Upper section or leaves of fruits and vegetables
  • Winning in a sport or contest
  • verb
  • To be higher or larger than a specific value
  • To arrive at the highest point of something
  • To put a cover or layer or over something
  • To kill; murder
  • To hold the highest position on a list
  • To be more important, successful or better than
  • To beat someone or win at a game

far

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US / fɑ:(r) /

UK / fɑr /

A1
  • adjecitve
  • A long way away
  • Being a long way away
  • adverb
  • To a large degree or extent

ask

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US / ɑ:sk /

UK / æsk /

A1
  • verb
  • To say to someone that you want something

stuff

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US / stʌf /

UK / stʌf /

A1
  • noun
  • Generic description for things, materials, objects
  • verb
  • To push material inside something, with force

close

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US / kləʊz /

UK / kloʊz /

A1
  • adjecitve
  • Almost; near
  • (Of a friend) well-known; liked by others
  • Being near or related
  • Similar; nearly the same
  • verb
  • To come progressively nearer to something
  • To end; to bring to an end
  • To make something shut; stop from being open

its

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US / ɪts /

UK / ɪts /

A1
  • adjecitve
  • Referring to or belonging to ‘it’
  • determiner
  • Of something; belonging or related to something
  • other
  • Possessive form of “it”

name

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US / neɪm /

UK / nem /

A1
  • noun
  • What something or someone is called
  • verb
  • To state what someone is called, e.g. John

stop

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US / stɒp /

UK / stɑ:p /

A1
  • noun
  • Action of finishing moving
  • Place to rest (often on a journey)
  • verb
  • To block or close something
  • To finish moving or to come to an end
  • To no longer do an activity; finish

may

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US / meɪ /

UK / me /

A1
  • noun
  • 5th month of the year
  • other
  • Used to express a desire
  • Expresses permission, possibility or probability
  • Used to show that a thing could be true

since

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US / sɪns /

UK / sɪns /

A1
  • adverb
  • At a point before the present time
  • conjunction
  • For this reason; because
  • preposition
  • From the time in the past that

side

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US / saɪd /

UK / saɪd /

A1
  • adjecitve
  • In addition to the central or most important thing
  • Next to, or very close to, the right or left of
  • noun
  • Position or opinion that is opposite to another
  • Right or left part of a person's body
  • Feature of someone's personality
  • Straight edge of an object
  • One of two or more groups fighting each other
  • verb
  • To decide to agree with one point, not the other

lose

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US / lu:z /

UK / luz /

A1
  • verb
  • To be unable to keep in check or control something
  • To decrease in value or quantity (e.g. weight)
  • To stop having certain qualities or abilities
  • To stop having or being entitled to
  • To fail to win something that is being contested
  • To be unable to find something you once had
  • To be dependent on someone (used with 'not')

almost

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US / 'ɔ:lməʊst /

UK / ˈɔlˌmost, ɔlˈmost /

A1
  • adverb
  • Only a little less than, nearly, not quite

else

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US / els /

UK / ɛls /

A1
  • adverb
  • Otherwise; if you fail to
  • (Of person place thing etc.) besides; in addition

win

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US / wɪn /

UK / wɪn /

A1
  • noun
  • Success in beating the other team or competitors
  • Success in a game or contest
  • verb
  • To get something as a prize because of a success
  • To gain something you want because of your efforts
  • To succeed in a game or contest

person

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US / 'pɜ:sn /

UK / 'pɜ:rsn /

A1
  • noun
  • Man, woman or child

problem

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US / ˈprɒbləm /

UK / ˈprɑbləm /

A1
  • adjecitve
  • Causing trouble
  • noun
  • Something difficult to deal with or causes trouble
  • Question to show understanding of a math concept

small

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US / smɔ:l /

UK / smɔl /

A1
  • adjecitve
  • Little in size; not big
  • (Of letters) not written in capital letters
  • Being insignificant or minor
  • (Of a business) with few people or things; local
  • (Of voice) being soft and quiet
  • (Of a child) being young

under

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US / ˈʌndə(r) /

UK / ˈʌndɚ /

A1
  • adjecitve
  • In the same place as another thing, but lower
  • adverb
  • In a lower quantity or price than expected
  • preposition
  • According to the terms of an agreement or law
  • Managed or controlled by the authority of
  • Being of a lesser quality or amount than expected
  • Influenced or affected by something or someone
  • Less or lower in age, amount, size or number

against

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US / əˈgenst /

UK / əˈɡenst /

A1
  • preposition
  • In physical contact with, as for support; next to
  • In opposition to; disagreeing with

exactly

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US / ɪgˈzæktli /

UK / ɪɡˈzæktli /

A1
  • adverb
  • No more and no less than; precisely

begin

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US / bɪ'ɡɪn /

UK / ˈbeɡɪn /

A1
  • verb
  • To do the first part of an action; to start

absolutely

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US / ˈæbsəlu:tli /

UK / ˈæbsəˌlutli, ˌæbsəˈlutli /

A2
  • adverb
  • Completely; totally; very

half

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US / hɑ:f /

UK / hæf, hɑf /

A1
  • adjecitve
  • Not complete
  • adverb
  • Partly; somewhat
  • noun
  • One of two equal periods of game time in a sport
  • The part you get when one is divided into two;

behind

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US / bɪˈhaɪnd /

UK / bɪˈhaɪnd /

A1
  • adjecitve
  • Concerning a later or slower time than expected
  • Being in a losing position in a sporting event
  • Being in the past; old fashioned
  • adverb
  • Remaining
  • noun
  • The part of the body that one sits on
  • preposition
  • At or toward the back of someone or something
  • Supporting or helping someone

miss

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US / mɪs /

UK / mɪs /

A1
  • noun
  • Action of not hitting something or someone
  • Form of address to unmarried girl or woman
  • verb
  • To be absent
  • To fail to hit something e.g. a ball
  • To do without something
  • To fail to see or sense something
  • To fail to understand someone's message
  • To be too late to ride on something e.g. train
  • To feel you want to see someone who is not there

case

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US / keɪs /

UK / kes /

A1
  • noun
  • Container used to carry things, e.g. clothes
  • Set of facts about a crime
  • Set of facts about an event
  • Example or instance of something
  • verb
  • To find out about a place, as in planning to steal

night

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US / naɪt /

UK / naɪt /

A1
  • adjecitve
  • Working during the very early morning
  • noun
  • Time when sun does not shine

either

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US / ˈaɪðə(r) /

UK / ˈiðɚ, ˈaɪðɚ /

A1
  • adjecitve
  • One of two (used when there is a choice of two)
  • adverb
  • (After negative statements) likewise, in addition
  • conjunction
  • Used as the first of two connected things
  • determiner
  • Used as the first of two connected things
  • pronoun
  • The one or the other

pay

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US / peɪ /

UK / pe /

A1
  • noun
  • Money you receive from your job, work, etc.
  • verb
  • To give money for goods or work done
  • To give (attention, respect, etc.) to
  • To be punished or suffer for something you did
  • To make (a visit) to a person or place

free

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US / fri: /

UK / fri /

A1
  • adjecitve
  • Living, happening without being controlled
  • Costing no money
  • Not working; not busy
  • verb
  • To release (e.g. bird) from a cage or prison

literally

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US / ˈlɪtərəli /

UK / ˈlɪtərəli /

B1
  • adverb
  • So as to express the exact meaning of something
  • Used to say something is true, even if unlikely

continue

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US / kən'tɪnju: /

UK / kənˈtɪnju /

A1
  • verb
  • To do something without stopping, or after pausing
  • To start doing again after a break, pause, or stop

story

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US / 'stɔ:rɪ /

UK / ˈstɔri, ˈstori /

A1
  • noun
  • One of many floors or levels in a building
  • Account or description of how something happened

fight

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US / faɪt /

UK / faɪt /

A1
  • noun
  • An argument or quarrel
  • Act of trying to hurt someone by hitting them
  • A struggle to do a difficult task
  • verb
  • To argue or quarrel with someone about something
  • To try to hurt someone by hitting them
  • To struggle to do a difficult task

write

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US / raɪt /

UK / raɪt /

A1
  • verb
  • To compose letters and words on paper or a screen
  • To invent or create a computer program
  • To create a song or piece of music

along

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US / əˈlɒŋ /

UK / əˈlɔ:ŋ /

A1
  • adverb
  • As a companion; taken with someone
  • preposition
  • At a point on a line

spend

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US / spend /

UK / spɛnd /

A2
  • verb
  • To use money to pay for something
  • To use time in order to do something
  • To use up something completely

low

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US / ləʊ /

UK / lo /

A1
  • adjecitve
  • Having a small quantity, supply, or amount
  • Being unhappy or unpleasant in attitude
  • Not high; being near the ground, or bottom
  • (Of a voice, sound) being soft; quiet
  • noun
  • Situation of not having a lot of something

base

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US / beɪs /

UK / bes /

A2
  • noun
  • Place military personnel live, train, and operate
  • Bottom part of an object that touches a surface
  • Unit of counting, e.g. 10 for counting
  • Most important idea or ingredient to add others
  • Origin or start from which something came
  • Main place where an organization or a person works
  • verb
  • To use as the starting point or origin for
  • To have as the main location for (company, etc.)

read

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US / ri:d /

UK / ri:d /

A1
  • noun
  • Person's name
  • verb
  • To take a measurement of a meter (e.g. gas meter)
  • To predict your future from cards, a crystal ball
  • To look at and comprehend the meaning of a text
  • To understand something about a situation

answer

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US / 'ɑ:nsə(r) /

UK / ˈænsɚ /

A1
  • noun
  • Reply to a question someone asks
  • Solution to a problem or test question
  • verb
  • To reply to a question someone asks
  • To solve a test question or a problem

country

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US / ˈkʌntri /

UK / ˈkʌntri /

A1
  • noun
  • An area of land that is controlled by a government
  • Open land that is away from towns and cities

system

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US / 'sɪstəm /

UK / ˈsɪstəm /

A1
  • adjecitve
  • Working in an organized, logical way
  • noun
  • Set of organized, planned ideas that work together

issue

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US / 'ɪʃu: /

UK / ˈɪʃu /

A2
  • noun
  • Important topic discussed, debated or argued over
  • Single edition of a magazine
  • verb
  • To make something available to be used or sold
  • To deliver a statement, etc. in an official manner

news

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US / nju:z /

UK / nu:z /

A1
  • noun
  • Broadcast on radio or TV about recent events
  • Information about recent events

third

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US / θɜ:d /

UK / θɜ:rd /

A1
  • adjecitve
  • 3rd: Number after second

sorry

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US / ˈsɒri /

UK / ˈsɑ:ri /

A1
  • adjecitve
  • Causing others to feel pity; poor
  • Feeling regret or sympathy about wrong thing
  • exclamation
  • What you say to admit you were wrong

reach

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US / ri:tʃ /

UK / ritʃ /

A2
  • noun
  • Power or control someone has over something
  • verb
  • To come to or arrive at a goal or destination
  • To be long enough to get to a certain place
  • To extend a hand or arm to touch or take something

picture

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US / 'pɪktʃə(r) /

UK / ˈpɪktʃɚ /

A1
  • noun
  • General situation or state of being
  • Mental image of what something is or looks like
  • Movie; film
  • Painting, drawing or photograph on paper or screen
  • verb
  • To understand or imagine something
  • To imagine someone or something in an image

business

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US / ˈbɪznəs /

UK / ˈbɪznɪs /

A1
  • noun
  • A company formed for making profit
  • Matter that has to be dealt with; task; situation
  • Activity of working to make a profit

company

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US / 'kʌmpənɪ /

UK / ˈkʌmpəni /

A1
  • noun
  • Good feeling from being with someone else
  • A business that sells things or provides services
  • Guests, especially in your home
  • Being with another person rather than alone

box

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US / bɒks /

UK / bɑ:ks /

A1
  • noun
  • A marked area of a baseball field
  • A container with four straight sides and a lid
  • Area of seating in a theater separated from others
  • A 4 sided container or shape printed on a page
  • Entire amount of something inside a container
  • verb
  • To strike someone on the side of the head
  • To pack an object in a six-sided container
  • To fight with gloved hands as a sport

woman

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US / ˈwʊmən /

UK / ˈwʊmən /

A1
  • noun
  • Adult female human being

list

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US / lɪst /

UK / lɪst /

A1
  • noun
  • Lean of a boat to one side
  • Series of written names, words or numbers
  • verb
  • To lean to one side, like a boat or ship
  • To present for sale for a specific price
  • To write a series of names, words, or numbers

air

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US / eə(r) /

UK / er /

A1
  • noun
  • Mixture of gases around the earth that we breathe
  • A person's manner intended to impress others
  • verb
  • To expose to the outside, to dry or freshen
  • To broadcast a TV or radio show
  • To open a subject to discussion and debate

offer

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US / 'ɒfə(r) /

UK / ˈɔfɚ, ˈɑfɚ /

A1
  • noun
  • Price you say you are willing to pay for something
  • Act of making a thing available to be accepted
  • verb
  • To suggest a price you are willing to pay
  • To give the opportunity to accept something
  • To say you are willing to do something
  • To give or say something as an act of worship

thousand

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US / ˈθaʊznd /

UK / ˈθaʊzənd /

A1
  • number
  • Number 1,000

option

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US / 'ɒpʃn /

UK / ˈɑpʃən /

A2
  • noun
  • A choice
  • Right to buy or sell at a certain price and time

medium

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US / 'mi:dɪəm /

UK / ˈmidiəm /

A2
  • noun
  • Method of expressing ideas or feelings
  • Something available in a middle size or condition
  • Person who claims to communicate with the dead

social

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US / ˈsəuʃəl /

UK / ˈsoʃəl /

A1
  • adjecitve
  • Involving activity with people, e.g. in free time
  • Liking being with other people; friendly
  • Living together and depending on each other

himself

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US / hɪmˈself /

UK / hɪmˈsɛlf /

A1
  • pronoun
  • The same (male) person who did the action

report

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US / rɪ'pɔ:t /

UK / rɪˈpɔrt, ˈport /

A1
  • noun
  • Account of the necessary facts and information
  • The telling of news in the media
  • Official statement about something
  • verb
  • To submit a report or bill to the government
  • To write in a newspaper or speak on a news program
  • To state something officially
  • To officially present yourself to an authority
  • To describe something by telling it to others

several

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US / ˈsevrəl /

UK / ˈsɛvərəl,ˈsɛvrəl /

A1
  • adjecitve
  • Many of
  • pronoun
  • More than two but not a large amount

rule

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US / ruːl /

UK / ruːl /

A2
  • noun
  • Something that is normal and usually happens
  • Governmental control or power over a region
  • Statement that says how things should be
  • verb
  • To decide legally, especially in court
  • To have control or influence
  • To mark with a straight line

receive

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US / rɪ'si:v /

UK / rɪˈsiv /

A1
  • verb
  • To get something someone has given or sent to you
  • To allow someone to become a member (of a club)
  • To welcome someone as a guest into your home
  • To respond to (e.g. news) in a particular way

message

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US / 'mesɪdʒ /

UK / ˈmɛsɪdʒ /

A2
  • noun
  • Main idea or theme in a story, book, or film
  • Piece of information that is told/given to someone
  • verb
  • To communicate using text

dollar

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US / ˈdɒlə(r) /

UK / ˈdɑ:lə(r) /

A1
  • noun
  • A basic unit of money equal to 100 cent

general

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US / 'dʒenrəl /

UK / ˈdʒɛnərəl /

A1
  • adjecitve
  • Widespread, normal or usual
  • noun
  • Top ranked officer in the army

damage

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US / ˈdæmɪdʒ /

UK / ˈdæmɪdʒ /

A2
  • noun
  • Physical harm that is done to something
  • verb
  • To harm physically; to hurt or break something

multiple

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US / ˈmʌltɪpl /

UK / ˈmʌltəpəl /

B1
  • adjecitve
  • Having or involving more than one of something
  • noun
  • Number produced by multiplying a smaller number
  • Shop with many branches

recently

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US / ˈri:sntli /

UK / 'risṇtlɪ /

A1
  • adverb
  • Just a while ago; not long ago

claim

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US / kleɪm /

UK / klem /

A2
  • noun
  • Demand for something that is believed to be due
  • Something said to be true when others don't agree
  • verb
  • To demand something that is believed to be due
  • To cause someone's life to come to an end
  • To say something is true when others may not agree

shop

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US / ʃɒp /

UK / ʃɑ:p /

A1
  • noun
  • Place to learn how to fix or make things; class
  • Place where things are fixed or repaired, e.g. cars
  • Place which sells things
  • verb
  • To look for or buy goods or services

currently

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US / ˈkʌrəntli /

UK / ˈkʌrənt(ə)li /

A2
  • adverb
  • Happening or being in the present time

office

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US / ˈɒfɪs /

UK / ˈɔ:fɪs /

A1
  • noun
  • Room or building used for business
  • Important job position, often in a government

attempt

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US / ə'tempt /

UK / əˈtɛmpt /

A2
  • noun
  • Effort made to try to do or accomplish something
  • verb
  • To try to do something challenging or difficult

load

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US / ləʊd /

UK / lod /

A2
  • noun
  • Large, often heavy, amount of a thing to be moved
  • A burden; heavy responsibility
  • Many or much of something; a lot of
  • Items that fill a truck, machine
  • verb
  • To put in items for use (e.g. bullets in a gun)

steal

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US / sti:l /

UK / stil /

A1
  • noun
  • A bargain; something bought very cheaply
  • Act of taking the ball or a base from another
  • verb
  • To move quietly or secretly to or from a place
  • To secretly take something that belongs to another

accept

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US / ək'sept /

UK / ækˈsɛpt /

A1
  • verb
  • To agree to receive or take something offered
  • To admit that something is true or correct

cry

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US / kraɪ /

UK / kraɪ /

A1
  • noun
  • Making tears in your eyes due to emotions
  • verb
  • To sound an animal may make to call its family
  • To shout out, usually in surprise or pain
  • To produce tears and sounds because of pain

apparently

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US / əˈpærəntli /

UK / əˈpærəntlɪ /

A2
  • adverb
  • According to what you heard; from what can be seen

former

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US / ˈfɔ:mə(r) /

UK / ˈfɔrmɚ /

A2
  • adjecitve
  • Being something previously, but not now
  • noun
  • The first mentioned

finger

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US / ˈfɪŋgə(r) /

UK / ˈfɪŋɡɚ /

A1
  • noun
  • One of the five long parts of the hand
  • verb
  • To touch something with the ends of the hands
  • To identify the person guilty of a crime

upon

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US / əˈpɔn, əpən /

UK / əˈpɑn, əˈpɔn /

A1
  • preposition
  • More formal term for 'on'

item

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US / ˈaɪtəm /

UK / ˈaɪtəm /

A2
  • noun
  • Single, brief piece of news or reporting
  • Distinct, individual thing, often part of a group

lay

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US / leɪ /

UK / le /

A2
  • adjecitve
  • Amateur; not being a trained priest
  • verb
  • To place a bet on a game outcome
  • (Of a bird, etc.) to produce eggs from its body
  • To put or set something down in a flat position
  • To set out things on (table) to prepare for a meal

hello

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US / hə'ləʊ /

UK / hɛˈlo, hə- /

A1
  • exclamation
  • What you say when you meet someone

somehow

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US / ˈsʌmhaʊ /

UK / ˈsʌmˌhaʊ /

A1
  • adverb
  • In a way that is not known or certain

court

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US / kɔ:t /

UK / kɔrt, kort /

A2
  • noun
  • Place king or queen meet people, makes laws etc.
  • Place where legal cases are decided
  • Large, flat area, to play tennis or basketball
  • verb
  • To act in a way to shows you wish to marry someone
  • To encourage dangerous behavior
  • To pay attention to someone to get their support

background

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US / ˈbækgraʊnd /

UK / ˈbækˌɡraʊnd /

A2
  • noun
  • Images, color, or information behind the main one
  • Someone's personal work and educational history
  • A position not as important as the main event
  • Past events that influence things in the present

judge

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US / dʒʌdʒ /

UK / dʒʌdʒ /

A2
  • noun
  • Person who decides on the results of a contest
  • Person who has the power to make a decision
  • verb
  • To reach a decision about who won a contest
  • To form an opinion after careful consideration
  • To make a decision in court

demand

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US / dɪ'mɑ:nd /

UK / dɪˈmænd /

A2
  • noun
  • Desire customers have to buy product, service
  • A strong request for someone to do something
  • verb
  • To strongly request someone to do something

obvious

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US / ˈɒbviəs /

UK / ˈɑbviəs /

A2
  • adjecitve
  • Easily understood and clear; plain to see

text

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US / tekst /

UK / tɛkst /

A1
  • noun
  • Any form in which writing exists
  • Reading or audio passage, often a story or article
  • Written part of a book or other work
  • verb
  • To send a message by phone or other device

collect

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US / kəˈlekt /

UK / kəˈlɛkt /

A2
  • adverb
  • By asking the receiver of a call to pay for it
  • verb
  • To ask for money, e.g. for a charity
  • To gather things, people together in one place
  • To get and keep one type of things as a hobby
  • To increase or build up into a pile over time
  • To take things and bring them together
  • To go and receive, e.g. a prize or an award
  • To take control of your own feelings or thoughts

suit

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US / su:t /

UK / sut /

A1
  • noun
  • Set of clothes including jacket and pants or skirt
  • Law case involving a claim of some kind
  • Set of playing cards such as hearts or diamonds
  • verb
  • To be appropriate for a given situation
  • (Of clothes) to look good on someone

subject

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US / 'sʌbdʒɪkt /

UK / ˈsʌbdʒekt /

A1
  • noun
  • Citizen of an area or country
  • The person or thing that does the action of a verb
  • People who take part in experiments or tests
  • An area of study at school, e.g. math, history
  • What a book, article etc. is about; theme
  • verb
  • To cause to suffer or experience something

angry

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US / 'æŋɡrɪ /

UK / ˈæŋɡri /

A1
  • adjecitve
  • Having a strong feeling of being upset

military

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US / 'mɪlətrɪ /

UK / ˈmɪlɪˌtɛri /

B1
  • adjecitve
  • Concerning the army or navy
  • noun
  • Army or armed forces

copy

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US / ˈkɒpi /

UK / ˈkɑ:pi /

A1
  • noun
  • A counter for items that are the same
  • Fake product pretending to be an original
  • An imitation of an original
  • A duplicate of a paper printed in a photocopier
  • Written text for printing, use in ads, etc.
  • verb
  • To make something look the same as the original
  • To act in the exact same way as someone else
  • To read and then write down what you read

email

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US / 'i:meɪl /

UK / 'i:meɪl /

A1
  • noun
  • A message like a letter sent by computer or phone
  • verb
  • To send an electronic letter via computer or phone

intense

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US / ɪn'tens /

UK / ɪnˈtɛns /

A2
  • adjecitve
  • Very strong, great or extreme in degree

owner

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US / ˈəʊnə(r) /

UK / ˈoʊnə(r) /

A1
  • noun
  • Person who owns or has something

wood

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US / wʊd /

UK / wʊd /

A2
  • adjecitve
  • Living or existing in the woods
  • Made from the material from trees
  • noun
  • Person's name
  • Land covered with trees, smaller than a forest
  • Cut tree used for making fires or building things
  • verb
  • To plant an area of land with trees

customer

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US / ˈkʌstəmə(r) /

UK / ˈkʌstəmɚ /

A2
  • noun
  • Someone who buys goods or services from a business

cash

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US / kæʃ /

UK / kæʃ /

A2
  • noun
  • Physical money (not credit card or digital)
  • verb
  • To sell or give something to get money

nowhere

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US / 'nəʊweə(r) /

UK / ˈnoˌhwɛr, -ˌwɛr /

A2
  • adverb
  • Not in or at any place; no place

crush

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US / krʌʃ /

UK / krʌʃ /

B1
  • noun
  • Strong attraction to someone
  • verb
  • To break something into small pieces by pressing
  • To defeat someone or something (in a game)
  • To damage something by flattening it
  • To cause someone to feel humiliated

favour

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US / ˈfeɪvə(r) /

UK / ˈfevɚ /

A2
  • noun
  • What someone asks of you; helpful act; a kindness
  • verb
  • To prefer or promote over another

victory

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US / 'vɪktərɪ /

UK / ˈvɪktəri /

B1
  • noun
  • Defeating or beating someone or something

truck

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US / trʌk /

UK / trʌk /

A2
  • noun
  • Homegrown vegetables and fruit for sale
  • Large vehicle suitable for transporting things
  • Simple frame with wheels for moving things; cart
  • verb
  • To transport something on a lorry, van

via

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US / ˈvaɪə /

UK / ˈvaɪə, ˈviə /

B1
  • preposition
  • By the means of using something
  • By going through, by way of

file

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US / faɪl /

UK / faɪl /

A2
  • noun
  • Computer document
  • Tool used to take off sharp edges from something
  • Folder or box for documents that are similar
  • verb
  • To make something smooth by rubbing it with a tool
  • To organize documents by storing them safely
  • To submit legal documents to an authority

husband

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US / ˈhʌzbənd /

UK / ˈhʌzbənd /

A1
  • noun
  • Married man

dozen

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US / ˈdʌzn /

UK / ˈdʌzən /

A2
  • noun
  • 12 people or things

investigate

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US / ɪn'vestɪɡeɪt /

UK / ɪnˈvɛstɪˌɡet /

A2
  • verb
  • To try to find out facts; to carry out research

investigation

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US / ɪnˌvestɪ'ɡeɪʃn /

UK / ɪnˌvɛstɪˈɡeʃən /

B1
  • noun
  • Search for information about something

delivery

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US / dɪˈlɪvəri /

UK / dɪˈlɪvəri, -ˈlɪvri /

A2
  • noun
  • Way someone acts when speaking publicly
  • Act of taking something to a person or place

besides

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US / bɪˈsaɪdz /

UK / bɪˈsaɪdz /

A2
  • adverb
  • Other than or in addition to

consumer

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US / kənˈsju:mə(r) /

UK / kənˈsumɚ /

A2
  • noun
  • Person who buys goods or services

jail

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US / dʒeɪl /

UK / dʒel /

B1
  • noun
  • Place to hold criminals being punished for a crime
  • verb
  • To hold people who are being punished for a crime

transport

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US / ˈtrænspɔ:t /

UK / ˈtrænspɔ:rt /

A2
  • noun
  • Very strong uncontrollable emotion, e.g. delight
  • Vehicle used to take soldiers to other places
  • verb
  • To carry things from one place to another
  • To cause to feel you are in a previous time

garbage

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US / ˈgɑ:bɪdʒ /

UK / ˈgɑ:rbɪdʒ /

B1
  • noun
  • Waste material that has been thrown out

civil

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US / ˈsɪvl /

UK / ˈsɪvəl /

B1
  • adjecitve
  • Of citizens of a country; not military, criminal
  • Acting in a polite, but not truly friendly manner

lawyer

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US / ˈlɔ:jə(r) /

UK / ˈlɔjɚ /

B1
  • noun
  • Professional who helps people with the law

successfully

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US / sək'sesfəlɪ /

UK / səkˈsɛsfəlɪ /

A2
  • adverb
  • In a manner that achieves a goal

minimalist

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US / ˈmɪnɪməlɪst /

UK / ˈmɪnəməlɪst /

C2
  • adjecitve
  • Emphasizing extreme simplification in form
  • noun
  • Person emphasizing extreme simplification in form

asset

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US / 'æset /

UK / ˈæsˌɛt /

A2
  • noun
  • Thing that has value to you

complaint

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US / kəmˈpleɪnt /

UK / kəmˈplent /

B1
  • noun
  • Saying something is wrong and should be changed
  • Official charge against a person by the police
  • A medical problem with your body; illness

possession

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US / pə'zeʃn /

UK / pəˈzɛʃən /

A2
  • noun
  • State of being under the control of evil spirits
  • Crime of having or owning illegal drugs or weapons
  • Something that is owned by a person
  • Control of the ball by a particular team or player

frustrated

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US / frʌˈstreɪtɪd /

UK / ˈfrʌstretɪd /

B1
  • adjecitve
  • Annoyed because things don't go the way you want
  • verb
  • To make annoyed because things don't go well

estate

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US / ɪˈsteɪt /

UK / ɪˈstet /

A2
  • noun
  • A large piece of land, usually with a large house
  • Group of houses all built at the same time

won

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US / wʌn /

UK / wʌn, won /

A1
  • verb
  • To gain something you want because of your efforts
  • To succeed in a game or contest

judgement

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US / ˈdʒʌdʒmənt /

UK / ˈdʒʌdʒmənt /

A2
  • noun
  • An opinion or decision made after consideration
  • Official court decision given by judge

obtain

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US / əbˈteɪn /

UK / əbˈtein /

A2
  • other
  • To get something through your efforts
  • verb
  • To be given or to earn something through efforts

bull

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US / bʊl /

UK / bʊl /

B1
  • noun
  • Large male animal such as a cow or elephant
  • Nonsense; untrue or foolish statements
  • verb
  • To push/force something into a certain direction

county

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US / ˈkaʊnti /

UK / ˈkaʊnti /

A2
  • noun
  • Administrative region within a country or a state

lobby

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US / ˈlɒbi /

UK / ˈlɑ:bi /

B1
  • noun
  • Main entrance and waiting room of public building
  • Group employed to persuade people to change laws
  • verb
  • To try to persuade a government to change laws

attorney

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US / ə'tɜ:nɪ /

UK / əˈtɚni /

B2
  • noun
  • Person giving legal advice; a lawyer

september

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US / sepˈtembə(r) /

UK / sɛpˈtɛmbɚ /

A1
  • noun
  • 9th month of the year

october

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US / ɒkˈtəʊbə(r) /

UK / ɑkˈtobɚ /

A1
  • noun
  • 10th month of the year

detective

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US / dɪˈtektɪv /

UK / dɪˈtɛktɪv /

A2
  • noun
  • Person who investigates and solves crimes

texas

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US / ˈtɛksəs /

UK / ˈtɛksəs /

A1
  • other
  • The second largest state; located in southwestern United States on the Gulf of Mexico

august

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US / ɔːˈɡʌst /

UK / ɔːˈɡʌst /

A1
  • adjecitve
  • (of person) Well known and respected
  • noun
  • 8th month of the year

recap

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US / 'ri:kæp /

UK / riˈkæp /

C1
  • noun
  • Brief description of something that had been said
  • verb
  • To describe or summarize the main points

pickup

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US / ˈpɪkʌp /

UK / ˈpɪkˌʌp /

B2
  • noun
  • Small truck that has an open back with low sides

motorcycle

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US / ˈməʊtəsaɪkl /

UK / ˈmotɚˌsaɪkəl /

B2
  • noun
  • Motorbike; vehicle with two wheels and an engine

eric

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US / ˈerɪk /

UK / /

A1

theft

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US / θeft /

UK / θɛft /

B1
  • noun
  • Act of stealing

dime

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US / daɪm /

UK / daɪm /

B2
  • noun
  • Coin worth 10 US cents

paddle

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US / ˈpædl /

UK / ˈpædl /

B1
  • noun
  • Long stick with a flat end used to move a boat
  • Wide and flat instrument used to mix food
  • Small flat bat used in table tennis
  • verb
  • To move a boat across water with flat-ended sticks
  • To swim like a dog

refund

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US / 'ri:fʌnd /

UK / 'ri:fʌnd /

B1
  • noun
  • Money given back, e.g. if a product is faulty
  • verb
  • To give money back, e.g. if a product is faulty

spokesperson

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US / ˈspəukspə:sn /

UK / ˈspoksˌpɚsən /

B1
  • noun
  • Advocate who represents another’s policy/purpose

georgia

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US / ˈdʒɔ:dʒə /

UK / ˈdʒɔrdʒə /

A1
  • noun
  • A republic in Asia Minor on the Black Sea separated from Russia by the Caucasus mountains; formerly
  • other
  • A state in southeastern United States; one of the Confederate states during the American Civil War

scrutiny

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US / 'skru:tənɪ /

UK / ˈskrutni /

C1
  • noun
  • Careful examination, as to see rules are followed

sentimental

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US / ˌsentɪ'mentl /

UK / ˌsɛntəˈmɛntl /

B1
  • adjecitve
  • Displaying emotions too easily or strongly

belonging

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US / bɪˈlɒŋɪŋ /

UK / bɪˈlɔːŋɪŋ /

B2
  • noun
  • The feeling to being welcomed and being treated as a full member of the group
  • An item you own
  • personal effects; goods

wisconsin

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US / wɪs'kɒnsɪn /

UK / wɪs'kɑnsɪn /

A1
  • other
  • A midwestern state in north central United States
  • A tributary of the Mississippi River in Wisconsin

cbs

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US / ˌsiː biː ˈes /

UK / ˌsiː biː ˈes /

A1
  • abbreviation
  • Columbia Broadcasting System.

unavailable

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US / ˌʌnəˈveɪləbl /

UK / ˌʌnəˈveləbəl /

B1
  • adjecitve
  • Not available, accessible, or at hand
  • Not able to be used at a scheduled time

illinois

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US / ˌɪlɪ'nɔɪ(z) /

UK / ˌɪlə'nɔɪ /

A1
  • other
  • A member of the Algonquian people formerly of Illinois and regions to the west
  • A midwestern state in north-central United States
  • Algonquian language of the Illinois and Miami

lauren

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US / 'lɔ:ndrəmæt /

UK / 'lɔ:ndrəmæt /

A1

handout

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US / ˈhændaʊt /

UK / ˈhændˌaʊt /

B2
  • noun
  • A piece of paper with information given in class
  • something such as food, clothing, or money that is given free to someone who has a great need for it

informational

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US / ˌɪnfə'meɪʃənl /

UK / ˌɪnfə'meɪʃənl /

B2
  • adjecitve
  • Concerning or having the nature of information

hoffman

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US / /

UK / /

A1
  • other
  • Versatile United States film actor (born in )

raphael

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US / ˈreifl, ˈræfeil /

UK / ˈræfiəl, ˈrefi-, ˌrɑfiˈɛl /

A1
  • noun
  • An archangel of the Hebrew tradition

scot

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US / skɒt /

UK / skɑ:t /

A1
  • other
  • A native or inhabitant of Scotland

insultingly

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US / ɪn'sʌltɪŋlɪ /

UK / ɪn'sʌltɪŋlɪ /

A1
  • other
  • In a disrespectful and insulting manner

civilly

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US / 'sɪvəlɪ /

UK / 'sɪvəlɪ /

A1
  • other
  • In a civil manner

unsent

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US / ʌnˈsent /

UK / ʌnˈsent /

A1
  • adjecitve
  • Not dispatched or transmitted
  • Introduction to Video Content
  • Moving company goes out of business amid long trail of consumer complaints
    An Illinois based moving company has recently closed down after facing intense scrutiny and numerous consumer complaints. Frustrated customers are expressing their disappointment, stating that they feel the owner escaped without facing proper consequences. Despite a favorable ruling from the judge, they are still left out of pocket. This report sheds light on the ongoing issues surrounding Bulls Moving.
    The distressing images of a motorcycle crushed under piled up boxes paint a vivid picture of the problems faced by customers. Eric Reisner, one of the affected customers, shares his story and reveals that the condition of his belongings resembled that of a garbage truck. Reisner hired Bulls Moving in August 2020 to transport his possessions from Wisconsin to Texas, but the troubles started right from the pickup. To make matters worse, an additional $1000 was demanded upon delivery, apart from the damages incurred. It became evident that many items were missing, and even after almost three years since the move, some belongings still remain unaccounted for.
    Raphael Ohanesian, the owner of Bulls Moving, has been accused of worse offenses by other disgruntled customers. In May 2021, a customer from Hoffman Estates claimed that the company lost their sentimental military paddle. This revelation came at a time when Bulls Moving was already facing over a dozen investigations by the Illinois Attorney General's office. Copies of the complaints obtained by CBS 2 show that these grievances came from all corners of the country. Some customers alleged that their items were not received and had been stolen, while others expressed their anguish at the lack of communication since the day of pickup. It is clear that Bulls Moving has left a trail of victims in its wake.
    Despite the investigative efforts and coverage by CBS 2, Bulls Moving was able to continue its operations until recently. The closure of the company has left customers without any recourse for compensation. The affected individuals are left with no choice but to pursue civil action against Bulls Moving to seek justice for their losses.
    The case of Bulls Moving serves as a stark reminder of the importance of researching and choosing reliable moving companies. Consumers must exercise caution and thoroughly vet any service provider they entrust with their valuable possessions. It is crucial to be informed and aware to avoid falling victim to deceptive moving companies like Bulls Moving.Only on to an Illinois based company under intense scrutiny after multiple consumer complaints closes up shop.
  • Subtitles section
  • Only on to an Illinois based company under intense scrutiny after multiple consumer complaints closes up shop.
  • Frustrated customers say they feel the owner got away scot free.
  • They're still out cash, even with the judge ruling in their favor.
  • CBS 2's Lauren Victory continues our reporting about bulls moving.
  • The motorcycle was laying on top of the boxes on its side, crushing stuff.
  • Eric Reisner's recapped the story behind these pictures.
  • It literally looks like it was a garbage truck loaded.
  • For almost three years now, it was August of 2020.
  • That's when he paid thousands of dollars to Illinois based bulls moving to transport his belongings from Wisconsin to Texas.
  • Apparently, problems began at pickup.
  • They loaded everything and then they demanded another $1000 upon delivery.
  • Another issue besides damages.
  • It was obvious we were missing stuff.
  • Lots of stuff.
  • Some things on this list are still missing since 2020.
  • Reisner points the finger at the owner of Bulls moving Raphael Ohanesian.
  • He's done far worse to others.
  • So we've heard for years in May 2021, this customer from Hoffman Estates told CBS 2 that Bulls moving somehow lost his sentimental military paddle.
  • By the time that story aired, Bulls moving had been the subject of more than a dozen investigations by the Illinois Attorney General's office.
  • CBS 2 recently obtained copies of those complaints.
  • They came in from all over the country.
  • We never received our items.
  • They stole them.
  • My husband was crying today, reads one we have not seen or heard about our possessions since the day of pickup, says another.
  • A third person writes about our reporting.
  • We are not the only people that this company has stolen from.
  • They were on CBS.
  • Sorry we tried our best.
  • You have to go after this civilly.
  • That's the answer the Attorney General's office gave to Reisner in September 2021.
  • Along with this informational handout about going to small claims court, so Reisner spent another year fighting Bulls moving and won a $39,000 judgment against Ohanesian.
  • I thought even if I got half, that would be great.
  • Never thinking I wouldn't get a dime.
  • What are some of the things that you've done to attempt to collect on that?
  • They ran a background on assets and there's no assets in his name or in the company's name out of options because Bulls moving is now out of business, but Ohanesian is not exactly out of the woods.
  • Other angry customers aren't letting up either.
  • The detective said absolutely not.
  • That woman successfully lobbied the DeKalb County Sheriff's Office in Georgia to file a theft case against the former Illinois business owner.
  • Ohanesian turned himself in in October 2022 did two nights in jail.
  • A dozen Attorney General investigations and a $39,000 civil judgment change anything for Ohanesian.
  • Will he start over with a new moving company?
  • Hello, currently unavailable.
  • Couldn't tell you.
  • We called several times, then got a message to text only.
  • It doesn't show up because the person unsent that message and didn't write anything else.
  • Lauren Victory CBS 2 News.
  • We also tried reaching the Bulls moving owner by email via social media and through messages to his lawyer but got nowhere.
  • CBS 2 asked why the Illinois Attorney General's Office stopped investigating Reisner's Bulls moving complaint.
  • A spokesperson tells us the issue was better suited for the court system because Bulls moving offered a refund and Reisner wouldn't accept it.
  • The customer says the company's offer was insultingly low.