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Birthday Gift Gone Wrong

Video vocabulary

the

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US / ðə /

UK / ðə /

A1
  • article
  • Used to refer to something already mentioned
  • Used to show there is only one of something
  • determiner
  • Used to describe all of a family

be

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US / bɪ /

UK / bi /

A1
  • verb
  • Being

and

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US / ənd /

UK / ənd, ən,ænd /

A1
  • conjunction
  • Used to refer to two or more things
  • Plus; in addition; on top of that
  • Used to introduce an action that follows another

that

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US / ðæt /

UK / ðæt, ðət /

A1
  • adjecitve
  • The person or thing being talked about
  • Used to identify something both the speakers know
  • adverb
  • Used to reinforce adjectives and adverbs
  • To such a degree
  • conjunction
  • Used to connect a noun clause
  • Used to introduce an adverbial clause
  • Used to introduce a noun clause
  • determiner
  • Used as a noun to refer to something
  • pronoun
  • Referring an object far away
  • Used to refer to the relative pronoun ‘which’

have

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US / həv /

UK / hæv /

A1
  • verb
  • To drink, smoke, eat or use something
  • To experience the effects of something
  • To organize an event, or join in an activity
  • To own, possess, or hold something
  • To cause to happen or produce a particular effect

not

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US / nɒt /

UK / nɑt /

A1
  • adverb
  • Word indicating the negative
  • (Used to form the negative of verbs)

for

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US / fə(r) /

UK / fɔr,fə /

A1
  • preposition
  • Used to show the purpose, or need of something

you

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US / jʊ /

UK / ju /

A1
  • pronoun
  • Person someone is speaking or writing to
  • Person or people in general

this

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US / ðɪs /

UK / ðɪs /

A1
  • adjecitve
  • Used to indicate something already been discussed
  • Used to indicate something happening around now
  • adverb
  • An indication by a physical motion or gesture
  • A specific amount of
  • determiner
  • Person, thing, or idea near you
  • pronoun
  • Person, thing that has already been discussed

with

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US / wɪð /

UK / wɪð, wɪθ /

A1
  • preposition
  • As an employee of a certain company
  • Against something or someone
  • By using something as a means
  • Due to; because of
  • Including
  • Possessing as a feature
  • Related to
  • (Of the manner/attitude by which you do something)
  • Used to express that people or things are together

get

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US / ɡet /

UK / ɡɛt /

A1
  • verb
  • To become affected by illness or disease
  • To begin to feel or understand an emotion or idea
  • To send or bring someone or something home, etc.
  • To go somewhere to obtain something
  • To (cause to) do a particular thing
  • To obtain, receive or be given something
  • To currently have
  • To prepare for use
  • To understand something being said or read

but

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US / bət /

UK / bʌt,bət /

A1
  • conjunction
  • Used before you say something different, opposite

can

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US / kæn /

UK / kən,kæn /

A1
  • noun
  • A metal container for storing food
  • other
  • Able to; have the skill to; have the time to
  • verb
  • To have permission to
  • To be possible to do
  • To preserve food by sealing it in a metal container

just

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US / dʒʌst /

UK / dʒʌst /

A1
  • adjecitve
  • Proper or appropriate; as is deserved
  • Doing or being what is right or fair
  • Legally correct; having enough evidence
  • adverb
  • Almost; nearly
  • Exactly at the time of
  • Exactly (the same as, like)

what

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US / wɒt /

UK / hwɑt, hwʌt, wɔt, wʌt,hwət, wət /

A1
  • adjecitve
  • Used to refer to a particular amount, or number
  • Used to place emphasis on a particular quality
  • adverb
  • To a certain degree
  • determiner
  • Question words used for asking for information
  • exclamation
  • Used to express excitement, shock, or surprise
  • Used to ask people to repeat something they said
  • pronoun
  • Thing or things that; the same kind as
  • Used to emphasize something you are about to say

do

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US / du: /

UK / du /

A1
  • other
  • Question words for 'do' verbs
  • verb
  • To act; to perform actions
  • To be enough; to be acceptable
  • To have a certain effect on something or someone

will

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US / wɪl /

UK / wɪl /

A1
  • noun
  • Desire or choice of someone
  • Document saying who gets your money when you die
  • Strong desire to do something; determination
  • Desire to do something; strong wish to do
  • other
  • Used with verbs to express the future
  • verb
  • To leave property to someone after your death
  • To use mental effort to make something happen
  • Am (is, are) likely to do
  • To influence someone to do something
  • To make something happen by strongly wanting it

go

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US / ɡəʊ /

UK / ɡo /

A1
  • noun
  • A turn in a game
  • verb
  • To attend or be at a place
  • To do an activity
  • To function properly
  • To move or travel to another place

one

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US / wʌn /

UK / wʌn /

A1
  • adjecitve
  • Used to refer to people generally
  • Being a strong example of (something mentioned)
  • number
  • Number 1
  • pronoun
  • You; we; people in general; someone
  • The thing or person previously referred to

think

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US / θɪŋk /

UK / θɪŋk /

A1
  • verb
  • To have an idea about something without certainty
  • To have an idea, opinion or belief about something

your

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US / jɔ: /

UK / jʊr, jɔr, jor,jə /

A1
  • determiner
  • Belonging to you; belonging to the other person

time

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US / taɪm /

UK / taɪm /

A1
  • noun
  • Speed at which music is played; tempo
  • Point as shown on a clock, e.g. 3 p.m
  • Number of hours, minutes needed to do something
  • Occasion when something happens
  • Period or occasion that something occurred
  • Period in history or the past
  • Something measured in minutes, hours, days, etc.
  • How long an event takes; duration
  • verb
  • To check speed at which music is performed
  • To choose a specific moment to do something
  • To measure how long an event takes, e.g. a race
  • To schedule something to occur at a specific moment

would

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US / wʊd /

UK / wʊd /

A1
  • other
  • Used to indicate something imagined
  • Used to ask or request something politely
  • Verb used to indicate possibility, request etc.
  • Used to indicate a preference
  • Used to indicate a reaction
  • Indicates something that occurred repeatedly
  • Used to indicate willingness or ability to do

now

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US / naʊ /

UK / naʊ /

A1
  • adverb
  • At the present time or moment
  • Right away or in the next possible moment
  • Used to refer to something that just happened
  • Time between the present and a moment in the past
  • conjunction
  • Resulting from or because of something

because

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US / bɪ'kɒz /

UK / bɪˈkɔz, -ˈkʌz /

A1
  • conjunction
  • For a reason

here

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US / hɪə(r) /

UK / hɪr /

A1
  • adverb
  • In this place; at this location, position or time

look

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US / lʊk /

UK / lʊk /

A1
  • noun
  • Person's beauty or physical attractiveness
  • Particular style of dress, clothes, or appearance
  • The way someone, something appears to be
  • Act of searching for or examining something
  • verb
  • To appear to be; seem

say

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US / seɪ /

UK / se /

A1
  • noun
  • Power to decide or greatly influence something
  • verb
  • To indicate or give information using language
  • To use words to tell your message
  • To ask someone to give information to others

how

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US / haʊ /

UK / haʊ /

A1
  • adjecitve
  • To what degree? in what amount?
  • adverb
  • (Used to explain the way to do something)
  • exclamation
  • For what purpose or reason?
  • (Used to ask someone or something's condition)

right

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US / raɪt /

UK / raɪt /

A1
  • adjecitve
  • Correct or true
  • The south side of you looking at the rising sun
  • adverb
  • Exactly in a place or time
  • Being appropriate for a particular event
  • In a straight or direct manner
  • noun
  • Something you are legally or morally allowed to do
  • Ideal of what is just and good
  • Political view based on conservatism
  • verb
  • To fix something previously wrong or unjust
  • To make upright, as a boat that has turned over

really

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US / ˈri:əli /

UK / ˈriəˌli, ˈrili /

A1
  • adverb
  • Used to stress something that is said; definitely
  • In a true or accurate manner
  • Very

then

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US / ðen /

UK / ðɛn /

A1
  • adverb
  • A time that is not now
  • Following another thing in time or arrangement
  • Following on reasonably from what was just stated
  • At that time, not now

back

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US / bæk /

UK / bæk /

A1
  • adjecitve
  • Farthest from the front e.g. in a classroom
  • adverb
  • Have returned to a place you were before
  • noun
  • The part of a chair that the upper body leans upon
  • Location at the rear of something
  • The reverse of side something
  • Area on the rear of your body
  • verb
  • To bet money on something
  • To go backwards in a car
  • To support and encourage someone or some cause

into

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US / 'ɪntə /

UK / ˈɪntu /

A1
  • preposition
  • Moving or going inside something
  • In the same direction as; in the direction of
  • So as to become; taking the state of

well

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US / wel /

UK / wɛl /

A1
  • adjecitve
  • Being in a fortunate, good condition or state
  • Healthy and in good condition
  • adverb
  • In an acceptable, proper, or successful manner
  • In a complete, total, or full manner
  • A great and considerable degree
  • In a successful way, in a good or satisfactory way
  • exclamation
  • Used to begin or continue a particular statement
  • Used to show you want to start saying something
  • Used to express that you are waiting for a reply
  • You say this to change the topic of a conversation
  • Used to indicate you are making a final remark
  • noun
  • Long deep hole in the ground to get water
  • verb
  • To cause your eyes to fill with tears

over

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US / 'əʊvə(r) /

UK / ˈovɚ /

A1
  • adverb
  • Finished; no longer happening
  • Towards the ground/away from a standing position
  • noun
  • A set of six consecutive balls bowled in cricket
  • other
  • Finished
  • preposition
  • Showing the relation when a thing is above another
  • On or covering something
  • Above or across something
  • More than you need
  • From one side to the other
  • In the direction of; toward

much

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US / mʌtʃ /

UK / mʌtʃ /

A1
  • adjecitve
  • Very; to a high level or degree
  • adverb
  • A lot; large amount; a high degree of
  • Nearly; basically
  • On many occasions; often
  • noun
  • A large amount; a great quantity

let

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US / let /

UK / lɛt /

A1
  • verb
  • To allow someone to do something
  • Introducing a suggestion to do something together
  • To rent a house, etc. to others

little

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US / 'lɪtl /

UK / ˈlɪtl /

A1
  • adjecitve
  • Being short in length of time
  • Not great in size, amount, or degree; small
  • Being very young or younger than others
  • adverb
  • By an amount or degree that is not very much
  • Not often; rarely
  • noun
  • A person's name

our

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US / 'aʊə(r) /

UK / aʊr /

A1
  • determiner
  • Belonging to us

two

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US / tu: /

UK / tu /

A1
  • number
  • 2

use

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US / ju:s /

UK / ju:s /

A1
  • noun
  • Ability to employ something
  • Need to enable it to work
  • Permission to do something with something
  • Act of spending money
  • Operation of a machine for its function
  • verb
  • To have; to eat, drink, consume etc.
  • To need to operate or work
  • To operate a machine, e.g. a computer
  • To treat a person badly
  • To do something with, for a task or purpose

day

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US / deɪ /

UK / de /

A1
  • noun
  • A period of 24 hours beginning at midnight
  • The period of time when it is light outside
  • Person's name

mean

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US / mi:n /

UK / min /

A1
  • adjecitve
  • Being good at
  • Nasty; unkind
  • Not liking to spend money; cheap; stingy
  • noun
  • Average of a set of numbers
  • verb
  • To express a particular idea or thought
  • To intend to do something in particular
  • To have a particular meaning or value

feel

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US / fi:l /

UK / fil /

A1
  • verb
  • To be aware of or experience an emotion, sensation
  • To sense through direct contact; touch

should

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US / ʃʊd /

UK / ʃʊd /

A1
  • other
  • Used to indicate what is proper or reasonable

happen

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US / 'hæpən /

UK / ˈhæpən /

A1
  • verb
  • To take place or occur

leave

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US / li:v /

UK / liv /

A1
  • noun
  • Permission to do something
  • Vacation time; time off work
  • verb
  • To go away from; depart
  • To gift property to someone after you die
  • To allow something to continue happening
  • To let something remain unused or available
  • To let something or someone remain somewhere

after

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US / 'ɑ:ftə(r) /

UK / ˈæftɚ /

A1
  • adverb
  • Later than another time, or behind something
  • conjunction
  • Following something before
  • preposition
  • When an event happened or time has passed

love

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US / lʌv /

UK / lʌv /

A1
  • noun
  • Person's name
  • A very strong feeling of affection
  • The person you care very deeply about
  • Strong, deep emotional and sexual attraction
  • verb
  • To care for and like someone very strongly, deeply
  • To like doing very much; enjoy greatly
  • To feel a strong emotional and romantic attraction

never

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US / 'nevə(r) /

UK / ˈnɛvɚ /

A1
  • adverb
  • Not ever; not at any time

end

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US / end /

UK / ɛnd /

A1
  • noun
  • The point where a process or activity stops
  • A point that marks the limit of something; finish
  • Goal or desired result
  • The tip, edge or limit of something
  • verb
  • To be the last part of something

three

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US / θri: /

UK / θri /

A1
  • number
  • Number 3

different

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US / ˈdɪfrənt /

UK / ˈdɪfrənt /

A1
  • adjecitve
  • Not of the same kind; unlike other things

today

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US / tə'deɪ /

UK / təˈde /

A1
  • adverb
  • On this day; at the time that is happening now
  • noun
  • This day; day that is happening now

able

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US / 'eɪbl /

UK / ˈebəl /

A2
  • adjecitve
  • Skilled; good at something
  • Having the ability to do something

bring

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US / brɪŋ /

UK / brɪŋ /

A1
  • verb
  • To take or go with someone to a place

man

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US / mæn /

UK / mæn /

A1
  • noun
  • Humans in general, including male and female
  • An adult male human being
  • Male who acts in a masculine way; not like a woman
  • verb
  • To control or operate (a machine); be in charge of
  • To operate a machine (a boat, etc.)

ask

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US / ɑ:sk /

UK / æsk /

A1
  • verb
  • To say to someone that you want something

stuff

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US / stʌf /

UK / stʌf /

A1
  • noun
  • Generic description for things, materials, objects
  • verb
  • To push material inside something, with force

head

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US / hed /

UK / hɛd /

A1
  • noun
  • Counter for the number of cattle
  • Natural mental ability or intelligence
  • Leader or person with the greatest authority
  • Mind; mental ability; mental state
  • Side of a coin with a head on it
  • Top part of your body with eyes and a mouth
  • Starting point of something, e.g. a river
  • verb
  • To hit a ball with your head in a game
  • To be first or at the front or top (e.g. a list)
  • To travel or move toward a particular place; To go in a particular direction
  • To become the leader of something
  • To lead or be responsible for something

ok

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US / əʊˈkeɪ /

UK / oʊˈkeɪ /

A1
  • adjecitve
  • Yes; alright
  • adverb
  • Yes; alright
  • exclamation
  • Yes; alright

yeah

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US / jeə /

UK / ˈjɛə, ˈjæə, jɛ- /

A1
  • exclamation
  • Another way of saying 'yes'

behind

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US / bɪˈhaɪnd /

UK / bɪˈhaɪnd /

A1
  • adjecitve
  • Concerning a later or slower time than expected
  • Being in a losing position in a sporting event
  • Being in the past; old fashioned
  • adverb
  • Remaining
  • noun
  • The part of the body that one sits on
  • preposition
  • At or toward the back of someone or something
  • Supporting or helping someone

whatever

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US / wɒt'evə(r) /

UK / hwɑtˈɛvɚ, hwʌt-, wɑt-, wʌt- /

A1
  • adjecitve
  • Referring to any particular kind, type, quantity
  • determiner
  • Anything or everything needed; no matter what
  • pronoun
  • (Used to dismiss what someone is saying)

money

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US / 'mʌnɪ /

UK / ˈmʌni /

A1
  • noun
  • Coins or notes we use to pay for things

case

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US / keɪs /

UK / kes /

A1
  • noun
  • Container used to carry things, e.g. clothes
  • Set of facts about a crime
  • Set of facts about an event
  • Example or instance of something
  • verb
  • To find out about a place, as in planning to steal

pay

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US / peɪ /

UK / pe /

A1
  • noun
  • Money you receive from your job, work, etc.
  • verb
  • To give money for goods or work done
  • To give (attention, respect, etc.) to
  • To be punished or suffer for something you did
  • To make (a visit) to a person or place

free

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US / fri: /

UK / fri /

A1
  • adjecitve
  • Living, happening without being controlled
  • Costing no money
  • Not working; not busy
  • verb
  • To release (e.g. bird) from a cage or prison

happy

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US / ˈhæpi /

UK / ˈhæpi /

A1
  • adjecitve
  • Feeling pleasure or joy; glad

house

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US / haʊs /

UK / haʊs /

A1
  • noun
  • Place where a specific activity or business occurs
  • Building in which a family, person lives
  • verb
  • To give someone a place to live
  • To contain or store something

amazing

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US / ə'meɪzɪŋ /

UK / ə'meɪzɪŋ /

A2
  • adjecitve
  • Surprising in a pleasing way
  • verb
  • To cause wonder; to surprise completely

plan

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US / plæn /

UK / plæn /

A1
  • noun
  • Drawing of how something should be done or made
  • Detailed proposal, set of actions to do something
  • verb
  • To intend to do something in the future
  • To make a detail set of actions to do something

feeling

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US / ˈfi:lɪŋ /

UK / ˈfilɪŋ /

A1
  • noun
  • Sensation or emotion you experience
  • verb
  • To be aware of or experience an emotion, sensation
  • To sense through direct contact; touch

suppose

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US / sə'pəʊz /

UK / səˈpoʊz /

A2
  • conjunction
  • What if
  • verb
  • To imagine or guess what might happen

beautiful

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US / 'bju:tɪfl /

UK / ˈbjutəfəl /

A1
  • adjecitve
  • Having dome something well
  • Being very attractive or appealing physically

fire

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US / 'faɪə(r) /

UK / faɪr /

A1
  • noun
  • Heat and the flame produced when burning
  • Intense energy for or about something
  • verb
  • To apply heat to something to make it hard
  • To make a person leave their job; dismiss
  • To shoot a gun or weapon
  • To launch something into the sky, e.g. a rocket
  • To start working on something e.g. a project

sorry

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US / ˈsɒri /

UK / ˈsɑ:ri /

A1
  • adjecitve
  • Causing others to feel pity; poor
  • Feeling regret or sympathy about wrong thing
  • exclamation
  • What you say to admit you were wrong

awesome

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US / 'ɔ:səm /

UK / ˈɔsəm /

B2
  • adjecitve
  • Great; wonderful; stupendous

return

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US / rɪ'tɜ:n /

UK / rɪ'tɜ:rn /

A1
  • adjecitve
  • Do again; repeated
  • noun
  • Faulty or unwanted product sent back to a company
  • Enter key; the main key on the computer keyboard
  • Profit made as a result of a business activity
  • Process of going back to a previous way or state
  • verb
  • To hit something back to the other player or team
  • To come back after being away from somewhere
  • To repay someone's actions, kindness etc.
  • To put, bring, take, give, or send something back
  • To occur again

price

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US / praɪs /

UK / praɪs /

A1
  • noun
  • Person's name
  • Cost of something in money
  • verb
  • To determine or set the cost of something

hair

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US / heə(r) /

UK / her /

A1
  • noun
  • Long thin strands growing on your head or body
  • Short distance; a very small amount

product

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US / ˈprɒdʌkt /

UK / ˈprɑdəkt /

A1
  • noun
  • Item that can be bought
  • End result of a process
  • (Math) the total from multiplying two numbers

card

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US / kɑ:d /

UK / kɑ:rd /

A1
  • noun
  • One of 54 pieces of paper used in a game of cards
  • Small piece of paper or plastic used as ID
  • verb
  • (Golf) to record how many hits you took

fair

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US / feə(r) /

UK / fɛr /

A1
  • adjecitve
  • Neither very good nor very bad; average
  • (Of skin) light colored; not dark
  • Quite good; quite a lot
  • Treating all people the same way
  • (Of hair) light colored; blonde
  • (Of weather) sunny; not raining
  • noun
  • Event for companies to show their products
  • Event to sell things to help a charity

surprise

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US / səˈpraɪz /

UK / sərˈpraɪz /

A1
  • adjecitve
  • That surprises you; not expected
  • noun
  • Something unexpected that slightly shocks you
  • verb
  • To do something that another person didn't expect

whenever

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US / wenˈevə(r) /

UK / hwɛnˈɛvɚ /

A1
  • adverb
  • At any or every time that

lucky

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US / 'lʌkɪ /

UK / ˈlʌki /

A1
  • adjecitve
  • Fortunate; having good things happen by chance

gosh

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US / gɔʃ /

UK / ɡɑʃ /

C2
  • exclamation
  • Expression showing surprise

huh

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US / hʌ /

UK / hʌ /

A1
  • exclamation
  • Sound people make when they are confused

gift

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US / gɪft /

UK / ɡɪft /

A2
  • noun
  • Something given to another for a reason; present
  • Special skill or natural ability to do something

alright

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US / ɔ:lˈraɪt /

UK / ɔlˈraɪt /

A2
  • adjecitve
  • OK; fine; good

highlight

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US / ˈhaɪlaɪt /

UK / ˈhaɪˌlaɪt /

A2
  • noun
  • Best or most interesting part of something
  • Spot or section lighter than the area around it
  • verb
  • To use chemicals to make some hair a lighter color
  • To make people aware of a problem, subject, issue
  • To focus particular attention on; draw attention
  • To use a pen to mark places of interest in a book

split

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US / splɪt /

UK / splɪt /

A2
  • adjecitve
  • No longer married or in a relationship
  • (Injured) by cutting it open, as in someone's lip
  • (Of a decision) when people cannot decide a winner
  • noun
  • Difference of opinion in a group causing a break
  • Separation or a break in something
  • verb
  • To become divided or broken along a straight line
  • To cause a cut in (lip, etc.)
  • To have difference of opinion in a group
  • To separate into two or more pieces
  • To divide something in an even or fair way

birthday

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US / ˈbɜ:θdeɪ /

UK / ˈbɚθˌde /

A1
  • noun
  • Date each year on which you were born

afford

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US / ə'fɔ:d /

UK / əˈfɔrd, əˈford /

A2
  • verb
  • To make available, to provide
  • To have enough money to pay for something

root

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US / ru:t /

UK / rut, rʊt /

A2
  • noun
  • Emotional connection with a place, history etc.
  • The origin or starting place of something
  • A number that is multiplied by itself
  • Part of plant growing underground, as to get water
  • Part of tooth, hair etc. from which the rest grows
  • Base part of a word to which affixes can be added
  • verb
  • To cause a plant to develop or grow roots
  • (Animals) to search for e.g. food in earth
  • To stop someone moving, as through fear

tone

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US / təʊn /

UK / toʊn /

A2
  • noun
  • Atmosphere or feeling in a message
  • Firmness and strength of the body's muscles
  • Difference in pitch between musical notes
  • Specific shade of color
  • Quality of sound created by a musical instrument
  • Sound of a voice that reveals emotion or meaning
  • verb
  • To increase the quality of muscles by exercise

false

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US / fɔ:ls /

UK / fɔ:ls /

A2
  • adjecitve
  • Not real or genuine

client

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US / 'klaɪənt /

UK / ˈklaɪənt /

A2
  • noun
  • Person paying for professional services

ooh

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US / u: /

UK / u /

A1
  • exclamation
  • Sound people make when they make a mistake

appointment

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US / əˈpɔɪntmənt /

UK / əˈpɔɪntmənt /

A2
  • noun
  • Job, position or duty that is offered to a person
  • Time you arranged to meet someone or do something

haircut

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US / ˈheəˌkʌt /

UK / ˈhɛrˌkʌt /

B2
  • noun
  • Act of cutting the hair; way the hair is cut

thoroughly

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US / ˈθʌrəli /

UK / ˈθɜ:rəli /

B1
  • adverb
  • In a complete way, without missing any part

whatnot

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US / ˈwɒt.nɒt /

UK / ˈwɑːt.nɑːt /

C1
  • noun
  • Miscellaneous curios
  • And other similar things

advertisement

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US / ədˈvɜ:tɪsmənt /

UK / ˌædvɚˈtaɪzmənt, ædˈvɚtɪs-, -tɪz- /

A2
  • noun
  • Poster, TV, film showing advantages of new product

token

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US / 'təʊkən /

UK / ˈtokən /

B2
  • noun
  • Representative of a feeling
  • Something representing a feeling, e.g. Gratitude
  • other
  • Flat, round piece of material used e.g. as coins

gratitude

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US / ˈgrætɪtju:d /

UK / ˈɡrætɪˌtud, -ˌtjud /

B2
  • noun
  • Warm friendly feelings of thanks

checkout

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US / ˈtʃekaʊt /

UK / ˈtʃɛkˌaʊt /

C2
  • noun
  • Counter in a supermarket where you pay for goods

salon

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US / 'sælɒn /

UK / səˈlɑn, ˈsælˌɑn, sæˈlɔŋ /

B2
  • noun
  • Place for hairdressing or beauty treatments

bamboozle

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US / bæmˈbuːzl /

UK / bæmˈbuːzl /

C2
  • verb
  • To trick someone, usually to get money

siri

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US / ˈsaɪnəs /

UK / ˈsaɪnəs /

A1

scratcher

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US / 'skrætʃə /

UK / 'skrætʃə /

A1
  • other
  • A device used for scratching
  • A person who scratches to relieve an itch
  • A workman who uses a tool for scratching

joyce

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US / 'dʒɜ:nɪ /

UK / ˈdʒɚni /

A1

retouch

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US / ˌri:ˈtʌtʃ /

UK / riˈtʌtʃ /

A1
  • other
  • Give retouches to (hair)
  • Introduction to Video Content
  • Birthday Gift Gone Wrong
    In this video, Joyce visits a hair salon to get a haircut and root retouch on her birthday. Little did she know that she was in for a surprise. The hairstylist, Siri, mentions that she has a special surprise for Joyce at the end of the appointment. Excitedly, Joyce asks if she can also get highlights and tones done, thinking it's her lucky day. Siri agrees but mentions that the total cost would be $220, which includes the additional services. Joyce agrees to the price and the appointment begins.
    After the haircut, Joyce is thrilled with the result and compliments Siri on her work. They proceed to the checkout counter to settle the bill. Siri steps away briefly and returns with a product as Joyce's birthday surprise. However, that is not what Joyce had expected. She thought Siri would pay for her appointment as the surprise gift.
    Joyce expresses her disappointment, believing that she has been tricked into buying a product she didn't want or need. She complains that she has never paid such a high amount for a hair service and admits that she can't afford it. Siri, taken aback by Joyce's reaction, explains that she cannot pay for the appointment but believes offering a product as a birthday gift is fair. Joyce disagrees and feels that she has been upsold.
    Feeling frustrated and upset, Joyce reluctantly agrees to pay for the appointment. The video ends with her expressing her disappointment and concern about how she will afford the unexpected expense.
    This video highlights an unfortunate birthday surprise gone wrong. It brings up the issue of miscommunication and differing expectations between a service provider and a customer. It emphasizes the importance of clear and transparent communication to avoid misunderstandings and dissatisfaction. The incident serves as a reminder for businesses to be mindful of customers' expectations and to clearly outline any surprises or offers in advance to avoid disappointment or frustration.
  • Subtitles section
  • Alright, Joyce, if we're just doing a haircut and a root retouch today, that's gonna be $115.
  • And because it's your birthday, I do have a little surprise for you at the end.
  • Ooh!
  • A surprise, you say?
  • In that case, would you happen to have time for a highlight and tone or two?
  • Man, it really is your lucky day, huh?
  • You should go get a scratcher after this.
  • I would have time for that, but then it will bring it to $220.
  • Is that okay?
  • It's okay with me if it's okay with you.
  • Alright, and we are done.
  • What do you think?
  • Oh my gosh, I love it so much!
  • Beautiful.
  • Alright, let's go head up to checkout, okay?
  • Okay, I am right behind you.
  • Alright, I will be right back with your surprise.
  • I'm gonna get free hair today.
  • And here is your surprise today, a product on me that will leave your hair feeling and looking amazing.
  • This is just a token of my gratitude for you being one of my long-term clients and a happy birthday gift.
  • Free product?
  • Yeah, this stuff is really awesome.
  • That is not what I thought my surprise was.
  • I'm sorry, what did you think it was?
  • I thought you'd be paying for my appointment, that it would be on the house.
  • I'm sorry, um, I wouldn't be able to do that.
  • That just wouldn't be fair.
  • Uh, but in our salon we do feel that a product is fair for birthdays and whatnot.
  • I mean, I feel bamboozled into being up-serviced.
  • I have never paid $220 for my hair.
  • I can't afford that.
  • How am I supposed to pay for that?
  • You thought that I was going to pay $220 for your hair?
  • Well, you said that you had a birthday surprise for me.
  • Now I have to use money that I had plans for.
  • I asked you if $220 would be okay.
  • I went over prices with you thoroughly.
  • Yeah, Siri, whenever I thought that you were paying for it.
  • Um.
  • Whatever, I will pay.
  • You're going to have to split it up into three different cards.
  • I will never return, and you should be fired for false advertisement.