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Taylor Swift fans accuse Mass. ticket broker of taking their money, not delivering tickets

Video vocabulary

the

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US / ðə /

UK / ðə /

A1
  • article
  • Used to refer to something already mentioned
  • Used to show there is only one of something
  • determiner
  • Used to describe all of a family

be

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US / bɪ /

UK / bi /

A1
  • verb
  • Being

and

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US / ənd /

UK / ənd, ən,ænd /

A1
  • conjunction
  • Used to refer to two or more things
  • Plus; in addition; on top of that
  • Used to introduce an action that follows another

that

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US / ðæt /

UK / ðæt, ðət /

A1
  • adjecitve
  • The person or thing being talked about
  • Used to identify something both the speakers know
  • adverb
  • Used to reinforce adjectives and adverbs
  • To such a degree
  • conjunction
  • Used to connect a noun clause
  • Used to introduce an adverbial clause
  • Used to introduce a noun clause
  • determiner
  • Used as a noun to refer to something
  • pronoun
  • Referring an object far away
  • Used to refer to the relative pronoun ‘which’

have

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US / həv /

UK / hæv /

A1
  • verb
  • To drink, smoke, eat or use something
  • To experience the effects of something
  • To organize an event, or join in an activity
  • To own, possess, or hold something
  • To cause to happen or produce a particular effect

not

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US / nɒt /

UK / nɑt /

A1
  • adverb
  • Word indicating the negative
  • (Used to form the negative of verbs)

for

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US / fə(r) /

UK / fɔr,fə /

A1
  • preposition
  • Used to show the purpose, or need of something

you

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US / jʊ /

UK / ju /

A1
  • pronoun
  • Person someone is speaking or writing to
  • Person or people in general

this

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US / ðɪs /

UK / ðɪs /

A1
  • adjecitve
  • Used to indicate something already been discussed
  • Used to indicate something happening around now
  • adverb
  • An indication by a physical motion or gesture
  • A specific amount of
  • determiner
  • Person, thing, or idea near you
  • pronoun
  • Person, thing that has already been discussed

with

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US / wɪð /

UK / wɪð, wɪθ /

A1
  • preposition
  • As an employee of a certain company
  • Against something or someone
  • By using something as a means
  • Due to; because of
  • Including
  • Possessing as a feature
  • Related to
  • (Of the manner/attitude by which you do something)
  • Used to express that people or things are together

about

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US / ə'baʊt /

UK / əˈbaʊt /

A1
  • adverb
  • To be ready to; going to
  • Nearly; approximately; roughly
  • Near; next to; close to
  • In every direction; in the area of
  • preposition
  • Concerning or of (a topic)

get

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US / ɡet /

UK / ɡɛt /

A1
  • verb
  • To become affected by illness or disease
  • To begin to feel or understand an emotion or idea
  • To send or bring someone or something home, etc.
  • To go somewhere to obtain something
  • To (cause to) do a particular thing
  • To obtain, receive or be given something
  • To currently have
  • To prepare for use
  • To understand something being said or read

but

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US / bət /

UK / bʌt,bət /

A1
  • conjunction
  • Used before you say something different, opposite

can

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US / kæn /

UK / kən,kæn /

A1
  • noun
  • A metal container for storing food
  • other
  • Able to; have the skill to; have the time to
  • verb
  • To have permission to
  • To be possible to do
  • To preserve food by sealing it in a metal container

they

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US / ðeɪ /

UK / ðe /

A1
  • pronoun
  • Two or more people, animals, or things

just

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US / dʒʌst /

UK / dʒʌst /

A1
  • adjecitve
  • Proper or appropriate; as is deserved
  • Doing or being what is right or fair
  • Legally correct; having enough evidence
  • adverb
  • Almost; nearly
  • Exactly at the time of
  • Exactly (the same as, like)

what

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US / wɒt /

UK / hwɑt, hwʌt, wɔt, wʌt,hwət, wət /

A1
  • adjecitve
  • Used to refer to a particular amount, or number
  • Used to place emphasis on a particular quality
  • adverb
  • To a certain degree
  • determiner
  • Question words used for asking for information
  • exclamation
  • Used to express excitement, shock, or surprise
  • Used to ask people to repeat something they said
  • pronoun
  • Thing or things that; the same kind as
  • Used to emphasize something you are about to say

do

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US / du: /

UK / du /

A1
  • other
  • Question words for 'do' verbs
  • verb
  • To act; to perform actions
  • To be enough; to be acceptable
  • To have a certain effect on something or someone

like

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US / laɪk /

UK / laɪk /

A1
  • adjecitve
  • Being equal in status or kind to something else
  • Similar; the same
  • adverb
  • For example
  • preposition
  • Used as a filler; used to ad emphasis
  • In a way similar to the way something is done
  • Such as; for example
  • verb
  • To want to
  • To find something pleasing; to prefer something

will

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US / wɪl /

UK / wɪl /

A1
  • noun
  • Desire or choice of someone
  • Document saying who gets your money when you die
  • Strong desire to do something; determination
  • Desire to do something; strong wish to do
  • other
  • Used with verbs to express the future
  • verb
  • To leave property to someone after your death
  • To use mental effort to make something happen
  • Am (is, are) likely to do
  • To influence someone to do something
  • To make something happen by strongly wanting it

go

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US / ɡəʊ /

UK / ɡo /

A1
  • noun
  • A turn in a game
  • verb
  • To attend or be at a place
  • To do an activity
  • To function properly
  • To move or travel to another place

one

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US / wʌn /

UK / wʌn /

A1
  • adjecitve
  • Used to refer to people generally
  • Being a strong example of (something mentioned)
  • number
  • Number 1
  • pronoun
  • You; we; people in general; someone
  • The thing or person previously referred to

there

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US / ðɛə /

UK / ðɛr /

A1
  • adverb
  • Used to illustrate the existence of something
  • In a particular respect
  • In that place or position, at that location

out

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US / aʊt /

UK / aʊt /

A1
  • adverb
  • No longer stylish (e.g. fashion)
  • Away from home, business, or the usual place
  • In a direction/movement away from inside or center
  • noun
  • Act when a batter cannot continue playing
  • verb
  • To tell people a secret

your

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US / jɔ: /

UK / jʊr, jɔr, jor,jə /

A1
  • determiner
  • Belonging to you; belonging to the other person

time

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US / taɪm /

UK / taɪm /

A1
  • noun
  • Speed at which music is played; tempo
  • Point as shown on a clock, e.g. 3 p.m
  • Number of hours, minutes needed to do something
  • Occasion when something happens
  • Period or occasion that something occurred
  • Period in history or the past
  • Something measured in minutes, hours, days, etc.
  • How long an event takes; duration
  • verb
  • To check speed at which music is performed
  • To choose a specific moment to do something
  • To measure how long an event takes, e.g. a race
  • To schedule something to occur at a specific moment

come

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US / kʌm /

UK / kʌm /

A1
  • verb
  • To arrive at a place
  • (Of mail) to be delivered
  • To move toward someone; go with someone
  • To reach a certain point or state

want

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US / wɔnt /

UK / wɑnt, wɔnt /

A1
  • noun
  • Something you desire or wish for
  • State or condition of poverty
  • verb
  • To desire or wish for something; hope for a thing

when

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US / wen /

UK / wɛn /

A1
  • adjecitve
  • Concerning or during the time something happens
  • adverb
  • Word you use to ask about the time, or day
  • conjunction
  • Although
  • In the event that; if
  • pronoun
  • Which time

would

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US / wʊd /

UK / wʊd /

A1
  • other
  • Used to indicate something imagined
  • Used to ask or request something politely
  • Verb used to indicate possibility, request etc.
  • Used to indicate a preference
  • Used to indicate a reaction
  • Indicates something that occurred repeatedly
  • Used to indicate willingness or ability to do

now

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US / naʊ /

UK / naʊ /

A1
  • adverb
  • At the present time or moment
  • Right away or in the next possible moment
  • Used to refer to something that just happened
  • Time between the present and a moment in the past
  • conjunction
  • Resulting from or because of something

take

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US / teɪk /

UK / tek /

A1
  • noun
  • Filming of a single scene for TV or the movies
  • verb
  • To accept something that is offered
  • To use a method of traveling, e.g. a bus or train
  • To use a camera to make (a photo)
  • To pick up something and go away with it
  • To study a subject in school
  • To attempt to pass (an exam)
  • To require a certain amount of time, money, space

here

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US / hɪə(r) /

UK / hɪr /

A1
  • adverb
  • In this place; at this location, position or time

say

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US / seɪ /

UK / se /

A1
  • noun
  • Power to decide or greatly influence something
  • verb
  • To indicate or give information using language
  • To use words to tell your message
  • To ask someone to give information to others

how

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US / haʊ /

UK / haʊ /

A1
  • adjecitve
  • To what degree? in what amount?
  • adverb
  • (Used to explain the way to do something)
  • exclamation
  • For what purpose or reason?
  • (Used to ask someone or something's condition)

right

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US / raɪt /

UK / raɪt /

A1
  • adjecitve
  • Correct or true
  • The south side of you looking at the rising sun
  • adverb
  • Exactly in a place or time
  • Being appropriate for a particular event
  • In a straight or direct manner
  • noun
  • Something you are legally or morally allowed to do
  • Ideal of what is just and good
  • Political view based on conservatism
  • verb
  • To fix something previously wrong or unjust
  • To make upright, as a boat that has turned over

really

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US / ˈri:əli /

UK / ˈriəˌli, ˈrili /

A1
  • adverb
  • Used to stress something that is said; definitely
  • In a true or accurate manner
  • Very

thing

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US / θɪŋ /

UK / θɪŋ /

A1
  • noun
  • (Used to introduce the reason for something)
  • Something you cannot remember the name of

then

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US / ðen /

UK / ðɛn /

A1
  • adverb
  • A time that is not now
  • Following another thing in time or arrangement
  • Following on reasonably from what was just stated
  • At that time, not now

back

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US / bæk /

UK / bæk /

A1
  • adjecitve
  • Farthest from the front e.g. in a classroom
  • adverb
  • Have returned to a place you were before
  • noun
  • The part of a chair that the upper body leans upon
  • Location at the rear of something
  • The reverse of side something
  • Area on the rear of your body
  • verb
  • To bet money on something
  • To go backwards in a car
  • To support and encourage someone or some cause

other

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US / 'ʌðə(r) /

UK / ˈʌðər /

A1
  • adjecitve
  • A thing different from that mentioned
  • determiner
  • (Something) else; not the first (one)
  • pronoun
  • Being the one and only thing of that category

give

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US / ɡɪv /

UK / ɡɪv /

A1
  • noun
  • Degree of flexibility in something, a material
  • verb
  • To hand over or present something to someone
  • To cause someone to have or experience something

where

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US / hwɛə /

UK / hwɛr, wɛr /

A1
  • conjunction
  • At or in the place which
  • In whatever place
  • pronoun
  • Word you use to ask the location of something

people

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US / 'pi:pl /

UK / ˈpipəl /

A1
  • noun
  • Persons sharing culture, country, background, etc.
  • Men, Women, Children

who

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US / hu: /

UK / hu /

A1
  • pronoun
  • Which person
  • Used to introduce information about people

lot

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US / lɒt /

UK / lɑt /

A1
  • noun
  • What happens to a person in life from chance; fate
  • A group of people seen together
  • Item for sale at an auction
  • Small area of land used for a purpose e.g. parking

two

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US / tu: /

UK / tu /

A1
  • number
  • 2

try

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US / traɪ /

UK / traɪ /

A1
  • noun
  • Act of putting the ball over the rugby goal line
  • verb
  • To make an effort, to attempt to do something
  • To examine someone or something in a court of law
  • To test to see if it is good or you like it
  • To make a person go through hardship; test
  • To examine something to see if it works

their

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US / ðɛː /

UK / ðer /

A1
  • determiner
  • Belonging to them

only

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US / ˈəunli /

UK / ˈonli /

A1
  • adverb
  • Just one; just that amount or thing; not more than
  • Not very important or serious
  • Just that type of thing, person
  • Short time ago; not before a certain time
  • conjunction
  • Except; but

start

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US / stɑ:t /

UK / stɑrt /

A1
  • noun
  • First time or place that a thing exists; beginning
  • First opportunity to achieve something, e.g. a job
  • Sudden action or movement because you are scared
  • other
  • Beginning of something in place or time
  • verb
  • To do, be or happen for the first time; begin
  • To turn something on

put

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US / pʊt /

UK / pʊt /

A1
  • phrasal verb
  • to make a light stop shining by pressing or moving a switch
  • verb
  • To move or place a thing in a particular position
  • To rate something in importance or value
  • To write or say something in a certain manner

off

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US / ɒf /

UK / ɔ:f /

A1
  • adjecitve
  • (Of event) canceled; no longer occurring
  • Not having on; not wearing
  • Being somewhat wrong
  • adverb
  • Separated, removed, or away from a place or route
  • (Of a machine) no longer turned on or operating
  • (Of light, computer) no longer attached/connected
  • Far away in terms of time or space
  • preposition
  • Away or free from work
  • (Of foods, drink) old and bad to eat, drink
  • Extending or leading from something
  • No longer in or on some transport or vehicle

those

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US / ðəʊz /

UK / ðoz /

A1
  • determiner
  • The people or things we are talking about
  • pronoun
  • The objects far from the speaker

still

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US / stɪl /

UK / stɪl /

A1
  • adjecitve
  • Quiet; without sound
  • adverb
  • (Used of an action or condition that is ongoing)
  • noun
  • Machine or device for making alcohol
  • Photograph (not a video or moving image)

tell

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US / tel /

UK / tɛl /

A1
  • verb
  • To (strongly) advise a person to do something
  • To be able to guess
  • To say or communicate information to someone
  • To inform, but without speaking; indicate
  • To have a negative effect on someone
  • To order someone to do something; command
  • To recognize something based on certain signs
  • To report something to an authority
  • To explain something or teach someone something

find

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US / faɪnd /

UK / faɪnd /

A1
  • noun
  • Object discovered by chance
  • Things that have been discovered from searching
  • verb
  • To become aware of something that is happening
  • To discover or meet by chance
  • To decide if someone is guilty of a crime, or not
  • To learn through study, research, or effort
  • To discover something by looking for it

big

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US / bɪɡ /

UK / bɪɡ /

A1
  • adjecitve
  • Popular
  • Serious
  • Large

day

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US / deɪ /

UK / de /

A1
  • noun
  • A period of 24 hours beginning at midnight
  • The period of time when it is light outside
  • Person's name

his

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US / hɪz /

UK / hɪz /

A1
  • pronoun
  • Something belonging to a male person

year

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US / jə: /

UK / jɪr /

A1
  • noun
  • Unit of time equal to 12 months or 365 or 366 days
  • Used to refer to the age of a person

next

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US / nekst /

UK / nɛkst /

A1
  • adjecitve
  • Immediately after the previous one
  • First occurrence after the present one
  • adverb
  • The one that follows another in time or order
  • At a time or place directly after the present one
  • noun
  • The one that follows after

before

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US / bɪˈfɔ:(r) /

UK / bɪˈfɔr,-ˈfor /

A1
  • adverb
  • At a time earlier than the present; previously
  • conjunction
  • In advance of something happening
  • preposition
  • In front of someone or something

show

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US / ʃəʊ /

UK / ʃo /

A1
  • noun
  • False display of love, emotion or action
  • An event for displaying or promoting goods
  • Play, opera or theater production
  • Presentation that is broadcast on TV or radio
  • verb
  • To be easily seen or displayed
  • To display your emotions or feelings
  • To let someone see something; display
  • To explain or teach how something is done
  • To lead someone somewhere; point them to something
  • To prove something to be true, correct
  • To reveal or allow something to be seen

keep

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US / ki:p /

UK / kip /

A1
  • noun
  • Large, strong tower in the middle of a castle
  • Money spent on you so you can live in a place
  • verb
  • To continue doing something; not to stop
  • To stop balls going in a goal in sports
  • To not give back or return something
  • (Of food) to not spoil or not rot
  • To take possession of something to own, e.g. a pet
  • To have and continue to hold something
  • To do something that you have promised or agreed
  • To stay in a certain place or condition
  • To maintain the rules

happen

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US / 'hæpən /

UK / ˈhæpən /

A1
  • verb
  • To take place or occur

after

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US / 'ɑ:ftə(r) /

UK / ˈæftɚ /

A1
  • adverb
  • Later than another time, or behind something
  • conjunction
  • Following something before
  • preposition
  • When an event happened or time has passed

long

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US / lɒŋ /

UK / lɔŋ, lɑŋ /

A1
  • adjecitve
  • Large distance from one end to the other
  • Having many parts, e.g. a book with many chapters
  • adverb
  • For a large amount of time
  • noun
  • Person's name
  • verb
  • To have a strong desire for something or someone

he

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US / hɪ /

UK / hi /

A1
  • pronoun
  • Object form of a male person you are talking about
  • Refer to a person whose sex is not stated or known

never

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US / 'nevə(r) /

UK / ˈnɛvɚ /

A1
  • adverb
  • Not ever; not at any time

end

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US / end /

UK / ɛnd /

A1
  • noun
  • The point where a process or activity stops
  • A point that marks the limit of something; finish
  • Goal or desired result
  • The tip, edge or limit of something
  • verb
  • To be the last part of something

she

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US / ʃɪ /

UK / ʃi /

A1
  • pronoun
  • Female person or animal mentioned before
  • (Refers to female person mentioned before)

always

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US / 'ɔ:lweɪz /

UK / ˈɔlwez,-wɪz,-wiz /

A1
  • adverb
  • For a very long time
  • At all times; in every situation
  • For ever

different

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US / ˈdɪfrənt /

UK / ˈdɪfrənt /

A1
  • adjecitve
  • Not of the same kind; unlike other things

ever

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US / 'evə(r) /

UK / ˈɛvɚ /

A1
  • adverb
  • At any time; at all times in the future

again

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US / ə'ɡen /

UK / əˈɡɛn /

A1
  • adverb
  • One more time, once more

bad

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US / bæd /

UK / bæd /

A1
  • adjecitve
  • Not good; wrong
  • Lacking in good morals; evil
  • No longer fresh; spoiled

everything

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US / 'evrɪθɪŋ /

UK / ˈɛvriˌθɪŋ /

A1
  • pronoun
  • All of the things mentioned

whole

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US / həul /

UK / hol /

A1
  • adjecitve
  • Complete or full; all of
  • Being in a good condition
  • noun
  • Complete amount or sum; total

hope

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US / həʊp /

UK / hop /

A1
  • noun
  • When you wish something will happen; what you wish
  • verb
  • To expect and want something to happen

close

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US / kləʊz /

UK / kloʊz /

A1
  • adjecitve
  • Almost; near
  • (Of a friend) well-known; liked by others
  • Being near or related
  • Similar; nearly the same
  • verb
  • To come progressively nearer to something
  • To end; to bring to an end
  • To make something shut; stop from being open

hit

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US / hɪt /

UK / hɪt /

A1
  • noun
  • A planned killing, usually for money
  • Song, movie etc. that is successful
  • When someone strikes someone or something
  • Time when a player makes contact with the ball
  • Time when a website is accessed
  • verb
  • To have a negative impact on a person/place/thing
  • To press something, such as a button or switch
  • To suddenly realize the importance of something
  • To move your hand, a bat, etc. against with force
  • To fight, attack or damage something or someone
  • To arrive at a specific place, level, or goal
  • To make contact with the ball in a game or sport

stop

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US / stɒp /

UK / stɑ:p /

A1
  • noun
  • Action of finishing moving
  • Place to rest (often on a journey)
  • verb
  • To block or close something
  • To finish moving or to come to an end
  • To no longer do an activity; finish

may

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US / meɪ /

UK / me /

A1
  • noun
  • 5th month of the year
  • other
  • Used to express a desire
  • Expresses permission, possibility or probability
  • Used to show that a thing could be true

home

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US / həʊm /

UK / hom /

A1
  • adjecitve
  • A sports team's own field or place of play
  • adverb
  • Into the correct or intended position
  • noun
  • House, apartment or building to be rented or sold
  • Institution for sick or elderly people
  • Place where a person or a family lives
  • Country where a person lives or was born
  • Region that is native to peoples, plant or animals
  • verb
  • To move towards a particular target location

since

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US / sɪns /

UK / sɪns /

A1
  • adverb
  • At a point before the present time
  • conjunction
  • For this reason; because
  • preposition
  • From the time in the past that

four

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US / fɔ:(r) /

UK / fɔr, for /

A1
  • number
  • 4

week

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US / wi:k /

UK / wik /

A1
  • noun
  • Period of seven days from Sunday to Saturday

couple

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US / 'kʌpl /

UK / ˈkʌpəl /

A2
  • noun
  • Two people in a romantic relationship
  • Two of something; two people; a pair
  • verb
  • To join something to something else
  • (Two animals) to engage in sexual relations
  • To put two people or things together

remember

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US / rɪ'membə(r) /

UK / rɪˈmɛmbɚ /

A1
  • verb
  • To give someone a gift, e.g. birthday, wedding
  • To hold a thought in your mind to not forget it
  • To bring a previous image or idea to your mind

problem

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US / ˈprɒbləm /

UK / ˈprɑbləm /

A1
  • adjecitve
  • Causing trouble
  • noun
  • Something difficult to deal with or causes trouble
  • Question to show understanding of a math concept

small

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US / smɔ:l /

UK / smɔl /

A1
  • adjecitve
  • Little in size; not big
  • (Of letters) not written in capital letters
  • Being insignificant or minor
  • (Of a business) with few people or things; local
  • (Of voice) being soft and quiet
  • (Of a child) being young

comment

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US / 'kɒment /

UK / ˈkɑmɛnt /

A2
  • noun
  • Something you say, giving an opinion; remark
  • verb
  • To say something that gives your opinion

begin

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US / bɪ'ɡɪn /

UK / ˈbeɡɪn /

A1
  • verb
  • To do the first part of an action; to start

money

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US / 'mʌnɪ /

UK / ˈmʌni /

A1
  • noun
  • Coins or notes we use to pay for things

month

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US / mʌnθ /

UK / mʌnθ /

A1
  • noun
  • One of 12 28-31 day periods in the year

pay

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US / peɪ /

UK / pe /

A1
  • noun
  • Money you receive from your job, work, etc.
  • verb
  • To give money for goods or work done
  • To give (attention, respect, etc.) to
  • To be punished or suffer for something you did
  • To make (a visit) to a person or place

wrong

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US / rɒŋ /

UK / rɔŋ, rɑŋ /

A1
  • adjecitve
  • Not morally or socially acceptable
  • Not right, incorrect; not true; bad
  • Being inappropriate or unsuitable
  • noun
  • Action that is harmful, unjust or illegal
  • verb
  • To harm someone or treat someone unfairly

matter

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US / 'mætə(r) /

UK / ˈmætɚ /

A1
  • noun
  • Material all things are made of that fills space
  • Problem or reason for concern
  • verb
  • To be of great importance; to count

six

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US / sɪks /

UK / sɪks /

A1
  • number
  • 6

fight

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US / faɪt /

UK / faɪt /

A1
  • noun
  • An argument or quarrel
  • Act of trying to hurt someone by hitting them
  • A struggle to do a difficult task
  • verb
  • To argue or quarrel with someone about something
  • To try to hurt someone by hitting them
  • To struggle to do a difficult task

write

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US / raɪt /

UK / raɪt /

A1
  • verb
  • To compose letters and words on paper or a screen
  • To invent or create a computer program
  • To create a song or piece of music

fan

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US / fæn /

UK / fæn /

A2
  • noun
  • Thing you wave in front of your face to stay cool
  • Someone who admires a famous person, sport etc.
  • verb
  • To blow air upon a fire to make it stronger
  • To use a device to cool yourself, something

answer

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US / 'ɑ:nsə(r) /

UK / ˈænsɚ /

A1
  • noun
  • Reply to a question someone asks
  • Solution to a problem or test question
  • verb
  • To reply to a question someone asks
  • To solve a test question or a problem

pass

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US / pɑ:s /

UK / pæs /

A1
  • noun
  • Act of giving a ball to another player in a sport
  • An entry permit, e.g. to a place or concert
  • Narrow valley in the mountains you can go through
  • Act of getting more than the minimum score
  • verb
  • To give a ball to another player in a sport
  • To decide not to play in a round of a game
  • To hand something to another person
  • To go by someone or something without stopping
  • To approve a law or proposal
  • To move; appear, happen
  • To travel through or near a place
  • To be successful with (e.g. a test)
  • To spend time doing or happening

finally

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US / ˈfaɪnəli /

UK / ˈfaɪnəli /

A1
  • adverb
  • used especially at the beginning of a sentence to introduce the last point or idea
  • After a long time or some difficulty

state

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US / steɪt /

UK / stet /

A1
  • adjecitve
  • Concerning region within a country
  • noun
  • Region within a country, with its own government
  • Situation or condition something is in
  • verb
  • To say; declare as fact

news

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US / nju:z /

UK / nu:z /

A1
  • noun
  • Broadcast on radio or TV about recent events
  • Information about recent events

excited

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US / ɪkˈsaɪtɪd /

UK / ɪkˈsaɪtɪd /

A2
  • adjecitve
  • Happy, interested or eager; enthusiastic
  • verb
  • To make something or someone become more active
  • To make someone feel happy, interested or eager

group

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US / ɡru:p /

UK / ɡrup /

A1
  • noun
  • Two or more musicians who play music together
  • Number of people or things gathered together
  • verb
  • To combine or collect objects or people together

action

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US / 'ækʃn /

UK / ˈækʃən /

A2
  • noun
  • Something that a person or thing does
  • verb
  • To act to do something

reach

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US / ri:tʃ /

UK / ritʃ /

A2
  • noun
  • Power or control someone has over something
  • verb
  • To come to or arrive at a goal or destination
  • To be long enough to get to a certain place
  • To extend a hand or arm to touch or take something

phone

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US / fəʊn /

UK / foʊn /

A2
  • noun
  • Machine used to talk to someone who is far away
  • verb
  • To talk to someone using a telephone

business

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US / ˈbɪznəs /

UK / ˈbɪznɪs /

A1
  • noun
  • A company formed for making profit
  • Matter that has to be dealt with; task; situation
  • Activity of working to make a profit

thousand

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US / ˈθaʊznd /

UK / ˈθaʊzənd /

A1
  • number
  • Number 1,000

party

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US / 'pɑ:tɪ /

UK / ˈpɑrti /

A1
  • noun
  • Social event often with food, drinks and dancing
  • Group of people who travel, do something together
  • One side in a legal action or conflict
  • Official political group
  • verb
  • To attend, meet, gather at an event to have fun

involve

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US / ɪn'vɒlv /

UK / ɪnˈvɑlv /

A2
  • verb
  • To have or be included as a part of something

several

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US / ˈsevrəl /

UK / ˈsɛvərəl,ˈsɛvrəl /

A1
  • adjecitve
  • Many of
  • pronoun
  • More than two but not a large amount

ten

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US / ten /

UK / tɛn /

A1
  • number
  • 10

receive

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US / rɪ'si:v /

UK / rɪˈsiv /

A1
  • verb
  • To get something someone has given or sent to you
  • To allow someone to become a member (of a club)
  • To welcome someone as a guest into your home
  • To respond to (e.g. news) in a particular way

dollar

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US / ˈdɒlə(r) /

UK / ˈdɑ:lə(r) /

A1
  • noun
  • A basic unit of money equal to 100 cent

general

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US / 'dʒenrəl /

UK / ˈdʒɛnərəl /

A1
  • adjecitve
  • Widespread, normal or usual
  • noun
  • Top ranked officer in the army

eventually

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US / ɪˈventʃuəli /

UK / ɪˈvɛntʃuəli /

A2
  • adverb
  • After a long time; after many attempts; in the end

mom

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US / mɒm /

UK / mɑ:m /

A1
  • noun
  • A slang term for mother

due

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US / dju: /

UK / du, dju /

A1
  • adjecitve
  • When something is required or expected
  • Owed to a person as a right
  • noun
  • Something you deserve; something you can expect

review

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US / rɪˈvju: /

UK / rɪˈvju /

A2
  • noun
  • Examination of soldiers and supplies
  • Opinion, as in a paper, about movie, book, or play
  • Studying again to remind yourself about something
  • verb
  • To carefully look at the quality of something
  • To formally examine something in the military
  • To write an opinion about movie, book, or play
  • To study again to remind yourself about something

deliver

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US / dɪ'lɪvə(r) /

UK / dɪˈlɪvɚ /

A2
  • verb
  • To give birth to a child; help a woman give birth
  • To save someone from a problem or crisis
  • To keep a promise; do what you say you would
  • To present something to a group, as a speech
  • To take something to a person or place

mother

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US / ˈmʌðə(r) /

UK / ˈmʌðɚ /

A1
  • noun
  • Female who has a child or children; female parent
  • verb
  • To take care of someone as if they were your child

police

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US / pəˈli:s /

UK / pəˈlis /

A1
  • adjecitve
  • Concerning the police and its business
  • noun
  • People, often in uniforms, who solve crimes
  • verb
  • To control an area, or group with a police force

dress

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US / dres /

UK / drɛs /

A1
  • noun
  • Women's garment with a top part and a skirt
  • Clothing suitable for a time period or occasion
  • verb
  • To prepare food (e.g. salad) before cooking or eating
  • To decorate something for display e.g. a mannequin
  • To put clothes on
  • To clean, care for and apply a cover to a wound

website

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US / ˈwebsaɪt /

UK / 'websaɪt /

A1
  • noun
  • Collection of webpages in one location

blood

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US / blʌd /

UK / blʌd /

A2
  • adjecitve
  • Related by birth; family
  • noun
  • Red liquid in the bodies of people and animals
  • verb
  • To be initiated into something, e.g. a secret club

fourth

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US / fɔ:θ /

UK / fɔ:rθ /

A1
  • noun
  • 4th

respond

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US / rɪ'spɒnd /

UK / rɪˈspɑnd /

A2
  • verb
  • To answer something or someone
  • To have a good reaction to e.g. medical treatment

nature

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US / 'neɪtʃə(r) /

UK / ˈnetʃɚ /

A1
  • noun
  • Person's character or particular way of behaving
  • Basic look, feel or function of something
  • Physical world, including plants, animals, rocks

demand

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US / dɪ'mɑ:nd /

UK / dɪˈmænd /

A2
  • noun
  • Desire customers have to buy product, service
  • A strong request for someone to do something
  • verb
  • To strongly request someone to do something

stress

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US / stres /

UK / strɛs /

A2
  • noun
  • Emphasis on part of a word or sentence
  • Pressure on something or someone
  • A state of mental tension, worry due to problems
  • verb
  • To emphasize one or more parts of a word, sentence
  • To put pressure on something or someone
  • To say your opinion strongly
  • To be in a state of mental tension due to problems

text

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US / tekst /

UK / tɛkst /

A1
  • noun
  • Any form in which writing exists
  • Reading or audio passage, often a story or article
  • Written part of a book or other work
  • verb
  • To send a message by phone or other device

whose

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US / hu:z /

UK / huz /

A1
  • pronoun
  • Refers to the person who owns something

aware

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US / əˈwɛə /

UK / əˈwɛr /

A2
  • adjecitve
  • Knowing or feeling that something exists

sale

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US / seɪl /

UK / sel /

A2
  • noun
  • Event during which the prices of goods are reduced
  • Giving something for money; the amount sold

theme

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US / θi:m /

UK / θim /

A2
  • noun
  • An main or dominant idea, motif
  • Main idea of a work of art, writing, or music
  • Main subject being discussed or described

chat

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US / tʃæt /

UK / tʃæt /

A2
  • noun
  • A friendly and relaxed talk with friends
  • verb
  • To talk in a friendly and relaxed manner

scream

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US / skri:m /

UK / skrim /

A2
  • noun
  • A sudden loud, high-pitched noise
  • verb
  • To make a sudden loud, high sound

daughter

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US / ˈdɔ:tə(r) /

UK / ˈdɔtɚ /

A1
  • adjecitve
  • (Of a company) being a subsidiary of another firm
  • noun
  • A female child of someone

guarantee

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US / ˌɡærən'ti: /

UK / ˌɡærənˈti /

A2
  • noun
  • A promise to repair a broken product
  • Promise that something will be done as expected
  • verb
  • To promise to repair a broken product
  • To promise that something will happen or be done
  • To promise to pay if another person fails to do so

owner

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US / ˈəʊnə(r) /

UK / ˈoʊnə(r) /

A1
  • noun
  • Person who owns or has something

customer

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US / ˈkʌstəmə(r) /

UK / ˈkʌstəmɚ /

A2
  • noun
  • Someone who buys goods or services from a business

birthday

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US / ˈbɜ:θdeɪ /

UK / ˈbɚθˌde /

A1
  • noun
  • Date each year on which you were born

quote

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US / kwəʊt /

UK / kwot /

B1
  • noun
  • Written statement of the cost of something
  • The (often wise or famous) words of another person
  • verb
  • To tell someone how much a task will cost
  • To repeat precisely what a person said or wrote

ticket

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US / 'tɪkɪt /

UK / ˈtɪkɪt /

A1
  • noun
  • Piece of paper allowing you enter or use something
  • Official paper showing something illegal was done
  • Printed paper showing a price, size or information
  • verb
  • To sell tickets for an event, journey or activity
  • To give paper to show someone had acted illegally

dozen

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US / ˈdʌzn /

UK / ˈdʌzən /

A2
  • noun
  • 12 people or things

communicate

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US / kə'mju:nɪkeɪt /

UK / kəˈmjunɪˌket /

A2
  • verb
  • To give and exchange information

fifth

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US / fɪfθ /

UK / fɪfθ /

A1
  • noun
  • 5th

anytime

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US / 'enɪˌtaɪm /

UK / ˈɛniˌtaɪm /

A1
  • adverb
  • At a time you choose, it's not important when

profile

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US / 'prəʊfaɪl /

UK / ˈproˌfaɪl /

B1
  • noun
  • A short description of a person or group
  • Shape of someone's head when viewed from the side
  • verb
  • To write a short description of a person or group

complaint

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US / kəmˈpleɪnt /

UK / kəmˈplent /

B1
  • noun
  • Saying something is wrong and should be changed
  • Official charge against a person by the police
  • A medical problem with your body; illness

secretary

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US / 'sekrətrɪ /

UK / ˈsɛkrɪˌtɛri /

A1
  • noun
  • Office worker who makes appointments, etc.
  • Official in charge of a governmental department

concert

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US / 'kɒnsət /

UK / ˈkɑnˌsɚt, -sət /

A1
  • noun
  • Musical entertainment performed in public

repeatedly

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US / rɪ'pi:tɪdlɪ /

UK / rɪ'pi:tɪdlɪ /

B2
  • adverb
  • (Said, done) many times; over and over

stadium

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US / 'steɪdɪəm /

UK / ˈstediəm /

B2
  • noun
  • Building with a sports field for watching games

mega

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US / ˈmegə /

UK / 'meɡə /

B2
  • noun
  • Big; great; large; impressive

april

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US / ˈeɪprəl /

UK / ˈeɪprəl /

A1
  • noun
  • 4th month of the year
  • Person's name

attorney

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US / ə'tɜ:nɪ /

UK / əˈtɚni /

B2
  • noun
  • Person giving legal advice; a lawyer

february

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US / ˈfebruəri /

UK / ˈfebrueri /

A1
  • noun
  • 2nd month of the year

lawsuit

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US / ˈlɔ:su:t /

UK / ˈlɔˌsut /

C2
  • noun
  • A proceeding in law courts to get a legal decision

swift

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US / swɪft /

UK / swɪft /

B1
  • adjecitve
  • Quick

collectively

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US / kə'lektɪvlɪ /

UK / kəˈlɛktɪvlɪ /

A2
  • adverb
  • By working together as a group

diaper

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US / 'daɪəpə(r) /

UK / ˈdaɪəpɚ, ˈdaɪpɚ /

C1
  • noun
  • Towel/paper for baby's bottom for urine/feces

refund

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US / 'ri:fʌnd /

UK / 'ri:fʌnd /

B1
  • noun
  • Money given back, e.g. if a product is faulty
  • verb
  • To give money back, e.g. if a product is faulty

troubled

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US / ˈtrʌbld /

UK / ˈtrʌbld /

A2
  • adjecitve
  • Worried, upset, concerned
  • verb
  • To worry, bother or disturb someone
  • To make an effort to do something; bother
  • To do difficult or bad things which cause problems

taylor

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US / ˈteilə /

UK / ˈtelɚ /

A1
  • proper noun
  • A city in southeastern Michigan, southwest of Detroit; population 60,619 (est. 2008).

halloween

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US / ˌhæləʊˈiːn /

UK / ˌhæloʊˈiːn /

B2
  • noun
  • October 31st, when people dress up as ghosts, etc.

matthew

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US / ˈmæθjuː /

UK / ˈmæθju /

A1

broker

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US / 'brəʊkə(r) /

UK / ˈbrokɚ /

B1
  • noun
  • Person who acts to buy or sell shares in companies
  • verb
  • To negotiate a business deal

heartbroken

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US / ˈhɑ:tˌbrəʊkən /

UK / ˈhɑrtˌbrokən /

C1
  • adjecitve
  • Very sad, e.g. because you broke up with someone

massachusetts

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US / ˌmæsə'tʃu:sɪts /

UK / ˌmæsə'tʃu:sɪts /

A1
  • other
  • A state in New England; one of the original colonies

tens

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US / tenz /

UK / tenz /

A1
  • number
  • 10s

mueller

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US / ˈmjulər /

UK / /

A1

avery

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US / ˈeɪvəri /

UK / ˈeɪvəri /

A1

louisa

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US / ˈlaʊdmaʊθ /

UK / ˈlaʊdˌmaʊθ /

A1

gillette

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US / 'gɪlbət /

UK / 'gɪlbət /

A1

natick

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US / ˈneɪtɪk /

UK / /

A1

moeller

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US / ˌmɒdjʊ'leɪʃn /

UK / ˌmɑdʒəˈleʃən /

A1
  • Introduction to Video Content
  • Taylor Swift fans in Massachusetts are accusing a ticket broker of taking their money without delivering the concert tickets they purchased. These fans, numbering around two dozen, are now engaged in a battle to get their money refunded. The fans claim that a small ticket broker accepted their payments but failed to provide the tickets.
    According to a report by WBZ's Louisa Mueller, the affected fans are now hoping that the police and the state will intervene in the matter. The fans have expressed their deep devotion to Taylor Swift, with one fan, Avery Sharland, explaining that she has been a fan since she was very young. She even had Taylor Swift-themed birthday parties and dressed up as the singer for Halloween. Naturally, when Sharland's mother, Andra, told her that she would be getting tickets to a Taylor Swift mega concert at Gillette Stadium, she was overjoyed.
    However, the tickets never arrived, leading to frustration and disappointment for both mother and daughter. The blame is being placed on Matthew Calandrello, the owner of Up Close Tickets in Natick, Massachusetts. Andra had paid Calandrello $1,200 for four tickets back in February, but despite many months passing, the tickets never materialized. Andra reached out to Calandrello multiple times, only to be met with promises week after week that the tickets would arrive soon.
    The concert in May came and went, leaving Avery heartbroken as she missed out on the opportunity to see her idol perform. Andra continued to demand a refund from Calandrello via text messages, and he assured her on several occasions that the money would be returned in a matter of days. In one text exchange in May, Calandrello wrote, "I have no problem giving your money back. It will just take a couple of days as I paid out everything I had on refunds." However, despite these assurances, Andra has yet to receive her refund.
    The disappointed fans are now hoping that the police and the state will take action against Calandrello and allow them to retrieve their funds. It remains to be seen whether their pleas will be heard, but for now, they are left to deal with the disappointment and financial loss resulting from this ticket scam.
  • Subtitles section
  • Two dozen Taylor Swift fans who paid thousands of dollars for concert tickets they never received are now fighting to get their money back.
  • They say a small ticket broker took their money but never delivered.
  • As WBZ's Louisa Mueller shows us they're now hoping police and the state will get involved.
  • How big of a Taylor Swift fan are you?
  • So I have been a Taylor Swift fan for as long as I can remember.
  • Avery Sharland has been a Swiftie since she was in diapers.
  • For my fourth or fifth birthday party it was like Taylor Swift themes and then that Halloween or like the year after I dressed up as Taylor Swift.
  • So when her mom Andra told her she was getting tickets to a Taylor Swift mega concert at Gillette Stadium.
  • I started screaming and I was just so excited.
  • But those tickets never came and now mother and daughter have bad blood with a Massachusetts ticket broker.
  • Just wasn't right what he did.
  • It started when Andra paid Matthew Calandrello, the owner of Up Close Tickets in Natick, $1,200 for four tickets in February.
  • Here's his business profile on the Secretary of State's website.
  • Months passed and in April there were still no tickets.
  • I reached back again at the end of April and he said oh the beginning of May and then I kept reaching out to him and he kept saying next week, next week, next week.
  • The May show came and went.
  • When that day finally came Avery was really heartbroken.
  • Since then Andra has repeatedly texted Calandrello demanding a refund.
  • Several times he responded saying it was coming in a matter of days.
  • In May he wrote quote, I have no problem giving your money back.
  • It will just take a couple of days as I paid out everything I had on refunds.
  • It's been weeks.
  • No refund has come.
  • And anytime I said where did my money go that's when he would stop answering.
  • And Andra is not the only one troubled by this.
  • The Massachusetts Attorney General is reviewing six different complaints about up close tickets.
  • Andra says Calandrello put 32 of his customers on a group text chat right before the concert who she says collectively paid him tens of thousands of dollars but never got their tickets.
  • He texted that due to the nature of the show and lawsuits hitting Ticketmaster, his tickets did not come in and quote one thing I will stress no one will be out money as I always guarantee my sales.
  • We eventually took him off that group chat and we have been communicating that whole group of 32 people have been communicating ever since on how are we going to take action and we tried to find Calandrello at his home.
  • He wasn't there and eventually his attorney told us no comment by phone.
  • Andra wants other people to be aware of what happened to her and it wasn't just us it was lots of people people whose there was their daughter's birthdays and things like that it's just wrong.
  • Louisa Moeller WBZ News.