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Couple at mercy of big bank following international hack | A Current Affair

Video vocabulary

big

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US / bɪɡ /

UK / bɪɡ /

A1
  • adjecitve
  • Popular
  • Serious
  • Large

let

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US / let /

UK / lɛt /

A1
  • verb
  • To allow someone to do something
  • Introducing a suggestion to do something together
  • To rent a house, etc. to others

little

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US / 'lɪtl /

UK / ˈlɪtl /

A1
  • adjecitve
  • Being short in length of time
  • Not great in size, amount, or degree; small
  • Being very young or younger than others
  • adverb
  • By an amount or degree that is not very much
  • Not often; rarely
  • noun
  • A person's name

receive

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US / rɪ'si:v /

UK / rɪˈsiv /

A1
  • verb
  • To get something someone has given or sent to you
  • To allow someone to become a member (of a club)
  • To welcome someone as a guest into your home
  • To respond to (e.g. news) in a particular way

person

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US / 'pɜ:sn /

UK / 'pɜ:rsn /

A1
  • noun
  • Man, woman or child

the

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US / ðə /

UK / ðə /

A1
  • article
  • Used to refer to something already mentioned
  • Used to show there is only one of something
  • determiner
  • Used to describe all of a family

finger

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US / ˈfɪŋgə(r) /

UK / ˈfɪŋɡɚ /

A1
  • noun
  • One of the five long parts of the hand
  • verb
  • To touch something with the ends of the hands
  • To identify the person guilty of a crime

reimbursement

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US / ˌri:ɪm'bɜ:smənt /

UK / ˌriɪmˈbə:smənt /

B2
  • noun
  • Money paid for damages, losses or money spent etc.

this

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US / ðɪs /

UK / ðɪs /

A1
  • adjecitve
  • Used to indicate something already been discussed
  • Used to indicate something happening around now
  • adverb
  • An indication by a physical motion or gesture
  • A specific amount of
  • determiner
  • Person, thing, or idea near you
  • pronoun
  • Person, thing that has already been discussed

contact

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US / 'kɒntækt /

UK / ˈkɑnˌtækt /

A2
  • adjecitve
  • Touching or feeling something
  • noun
  • Touching or feeling something
  • Object that allows electricity to run through it
  • Communication with someone or something
  • People who can give you information, introductions
  • verb
  • To get in touch with someone

raft

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US / rɑ:ft /

UK / ræft /

B2
  • noun
  • Pieces of wood tied together as a kind of boat
  • Flat rubber boat filled with air so it floats

three

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US / θri: /

UK / θri /

A1
  • number
  • Number 3

accept

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US / ək'sept /

UK / ækˈsɛpt /

A1
  • verb
  • To agree to receive or take something offered
  • To admit that something is true or correct

dispute

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US / dɪ'spju:t /

UK / dɪˈspjut /

B1
  • noun
  • Argument with someone about something
  • A question or doubt about something
  • verb
  • To argue with someone about something
  • To disagree about who owns or controls something
  • To question the truth or reality of something

into

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US / 'ɪntə /

UK / ˈɪntu /

A1
  • preposition
  • Moving or going inside something
  • In the same direction as; in the direction of
  • So as to become; taking the state of

one

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US / wʌn /

UK / wʌn /

A1
  • pronoun
  • You; we; people in general; someone
  • The thing or person previously referred to
  • adjecitve
  • Used to refer to people generally
  • Being a strong example of (something mentioned)
  • number
  • Number 1

open

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US / 'əʊpən /

UK / ˈopən /

A1
  • adjecitve
  • Available for use; accessible
  • Not being hidden; available for others to see
  • Being available for customers to enter or use
  • Allowing everyone to use or take part in
  • Not secret anymore
  • Not closed or shut
  • Willing to accept new ideas and thoughts
  • noun
  • Name for a tennis or golf competition
  • verb
  • To make accessible or able to be used, e.g. road
  • To start the activities or services of a business
  • To make a space or hole appear in something
  • To move or change so that it is no longer closed
  • To start something, e.g. a new business

other

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US / 'ʌðə(r) /

UK / ˈʌðər /

A1
  • adjecitve
  • A thing different from that mentioned
  • determiner
  • (Something) else; not the first (one)
  • pronoun
  • Being the one and only thing of that category

bank

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US / bæŋk /

UK / bæŋk /

A1
  • noun
  • A financial institution that keeps or lends money
  • The side of a river
  • A row of things in lines (e.g. computers)
  • verb
  • To put or keep your money in a bank
  • To turn a plane when flying; (of a plane) to turn

make

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US / meɪk /

UK / mek /

A1
  • noun
  • Product made by a particular company; brand
  • verb
  • To arrange or prepare something e.g. dinner
  • To get to (a place) on time
  • To gain the status of (teacher, lawyer, etc.)
  • To create something by putting things together
  • To earn a certain amount of money at a job
  • To cause or force a person to do something
  • To cause something to happen or be formed

run

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US / rʌn /

UK / rʌn /

A1
  • noun
  • Journey between two places made by ship or car
  • Series of similar things or successes and failures
  • Act of running; exercise of running
  • verb
  • To depart or travel according to a schedule
  • To cause an animal to move in a certain direction
  • (Of an engine) to be operating
  • To start or use a computer program
  • To flow in a certain direction, like a liquid
  • To manage or operate a business
  • To operate or drive something
  • (Of a road) to go from one place to another
  • To move your legs faster than walking

five

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US / faɪv /

UK / faɪv /

A1
  • number
  • 5

how

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US / haʊ /

UK / haʊ /

A1
  • adjecitve
  • To what degree? in what amount?
  • adverb
  • (Used to explain the way to do something)
  • exclamation
  • For what purpose or reason?
  • (Used to ask someone or something's condition)

year

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US / jə: /

UK / jɪr /

A1
  • noun
  • Unit of time equal to 12 months or 365 or 366 days
  • Used to refer to the age of a person

you

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US / jʊ /

UK / ju /

A1
  • pronoun
  • Person someone is speaking or writing to
  • Person or people in general

break

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US / breɪk /

UK / brek /

A1
  • noun
  • Time you stop an activity before continuing
  • End of a relationship
  • An escape from a place such as a jail
  • (Lucky) advantage or benefit from something
  • Find a solution or answer to a problem or crime
  • Change in the weather
  • verb
  • To create a new record e.g. running the 100m dash
  • To form a crack in something
  • To burst or become damaged
  • To end a relationship
  • To escape from a place such as a jail
  • To train a wild animal e.g. a horse
  • To separate into pieces by force, or by dropping
  • To act against a law, rule, or promise
  • To become known suddenly, as in the news
  • To not do what you promised e.g. not keep promises
  • To solve a crime, or answer a problem
  • To stop functioning properly
  • To suddenly start, open or commence
  • To change in pitch suddenly, as in a voice
  • To fall on the shore, as in waves
  • To begin or change suddenly; the dawn or weather
  • To defeat by causing the person to lose their will

commonwealth

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US / ˈkɒmənwelθ /

UK / ˈkɑmənˌwɛlθ /

B2
  • noun
  • Group of countries connected politically

feed

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US / fi:d /

UK / fid /

A2
  • noun
  • Food given to animals
  • verb
  • To give food, e.g. to animals or a baby
  • To push something through an opening
  • To provide necessary supplies to

conversation

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US / ˌkɒnvəˈseɪʃn /

UK / ˌkɑnvɚˈseʃən /

A2
  • noun
  • Talking with other people; discussion or chat

lifelong

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US / ˈlaɪflɒŋ /

UK / ˈlaɪflɔ:ŋ /

B2
  • adjecitve
  • Continuing through life; lasting a long time

blow

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US / bləʊ /

UK / blo /

A2
  • noun
  • Something that causes you difficulty or sadness
  • Act of making air come out of your mouth
  • A hit or strike from an object
  • verb
  • To move something using air
  • To make air come quickly out of your mouth
  • To clear something by forcing air through it

indicate

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US / ˈɪndɪkeɪt /

UK / ˈɪndɪˌket /

A2
  • verb
  • To show something; direct attention to; point out
  • To represent something using a symbol or sign

problem

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US / ˈprɒbləm /

UK / ˈprɑbləm /

A1
  • adjecitve
  • Causing trouble
  • noun
  • Something difficult to deal with or causes trouble
  • Question to show understanding of a math concept

wallet

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US / ˈwɒlɪt /

UK / ˈwɑ:lɪt /

B1
  • noun
  • Small flat case for money, credit cards etc.

alive

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US / ə'laɪv /

UK / əˈlaɪv /

A2
  • adjecitve
  • Living; not dead

have

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US / həv /

UK / hæv /

A1
  • verb
  • To drink, smoke, eat or use something
  • To experience the effects of something
  • To organize an event, or join in an activity
  • To own, possess, or hold something
  • To cause to happen or produce a particular effect

information

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US / ˌɪnfəˈmeɪʃn /

UK / ˌɪnfɚˈmeʃən /

A1
  • noun
  • Collection of facts and details about something

prior

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US / 'praɪə(r) /

UK / ˈpraɪɚ /

B1
  • adjecitve
  • Existing or coming earlier in time
  • (Of a claim, etc.) more important than another one
  • noun
  • Monk or priest in charge of a monastery

tuck

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US / tʌk /

UK / tʌk /

B1
  • noun
  • Fold sewn into a skirt, etc. to improve the fit
  • verb
  • To put something into a small or safe place
  • To put something gently into place, as to hide it
  • To put a fold in a piece of clothing

away

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US / ə'weɪ /

UK / əˈwe /

A1
  • adjecitve
  • Not present
  • adverb
  • Disappear completely
  • Doing something with a lot of energy
  • Not here; far from here; in a different direction
  • To a different area, location

month

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US / mʌnθ /

UK / mʌnθ /

A1
  • noun
  • One of 12 28-31 day periods in the year

affair

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US / ə'feə(r) /

UK / əˈfɛr /

A2
  • noun
  • Secret sexual relationship between two people
  • Event or a set of events, often unpleasant ones

onto

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US / ˈɒntə /

UK / ˈɑnˌtu, -tə, ˈɔn- /

A1
  • preposition
  • Towards a certain direction/into a certain area

see

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US / si: /

UK / si /

A1
  • verb
  • To go on a date with someone
  • To predict whether something is, or will be true
  • To understand what someone says
  • To use your eyes to look at something
  • To visit a place often for sightseeing or pleasure
  • To visit or meet with someone
  • To find out by waiting or looking
  • To watch (a game, movie or TV show)

could

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US / kəd /

UK / kʊd /

A1
  • other
  • Past form of 'can' to mean have ability
  • Used to ask for something politely, or to offer

ingrain

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US / 'ɪn'greɪn /

UK / ɪn'greɪn /

C2
  • verb
  • To be deeply attached or fixed in

know

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US / nəʊ /

UK / noʊ /

A1
  • verb
  • To be familiar with a person or place, thing
  • To feel sure or be convinced about something
  • To discover or be aware of something
  • To be able to distinguish
  • To have knowledge of things

terrify

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US / ˈterɪfaɪ /

UK / ˈtɛrəˌfaɪ /

B1
  • verb
  • To scare or greatly frighten

end

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US / end /

UK / ɛnd /

A1
  • noun
  • The point where a process or activity stops
  • A point that marks the limit of something; finish
  • Goal or desired result
  • The tip, edge or limit of something
  • verb
  • To be the last part of something

mark

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US / mɑ:k /

UK / mɑrk /

A2
  • noun
  • Person's name
  • A dirty spot or line on something
  • Grade or score given for homework
  • Line or symbol made when writing
  • Particular point on a scale of measurement
  • Grade, such as a student receives in school
  • Stain or spot on something
  • Sign or symbol of a quality of feeling
  • Written sign or symbol
  • verb
  • To put a dirty spot or line on something
  • To give a grade for homework
  • To indicate something with a sign or symbol
  • To make or leave a visible sign of (path, etc.)
  • (Animals) to go to the toilet to show your area
  • To write or draw a line on something

father

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US / ˈfɑ:ðə(r) /

UK / ˈfɑðɚ /

A1
  • noun
  • A male parent
  • Man who is the first to do or invent something
  • verb
  • To create a child by making a woman pregnant

his

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US / hɪz /

UK / hɪz /

A1
  • pronoun
  • Something belonging to a male person

pam

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US / /

UK / /

A1

retire

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US / rɪ'taɪə(r) /

UK / rɪˈtaɪr /

A2
  • verb
  • To stop using, producing, or servicing something
  • To stop taking part in a competition or game
  • To quit having jobs because you are old
  • To move to a different area or room (formal)
  • To go to bed (formal)

with

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US / wɪð /

UK / wɪð, wɪθ /

A1
  • preposition
  • As an employee of a certain company
  • Against something or someone
  • By using something as a means
  • Due to; because of
  • Including
  • Possessing as a feature
  • Related to
  • (Of the manner/attitude by which you do something)
  • Used to express that people or things are together

business

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US / ˈbɪznəs /

UK / ˈbɪznɪs /

A1
  • noun
  • A company formed for making profit
  • Matter that has to be dealt with; task; situation
  • Activity of working to make a profit

credit

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US / 'kredɪt /

UK / ˈkrɛdɪt /

A2
  • adjecitve
  • Having a positive amount of money
  • noun
  • System to buy something and pay for it later
  • Points earned instead of money
  • Quality of having a good reputation for a reason
  • Points earned towards a university degree
  • verb
  • To add a certain amount of money to a total
  • To recognize someone's achievements or help

resolve

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US / rɪ'zɒlv /

UK / rɪˈzɑlv /

B1
  • verb
  • To make a decision to do something
  • To find an answer, solution to a problem/ question
  • To change gradually into a different form
  • To decide to try to do something
  • To change into something, other parts, etc.

spree

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US / spri: /

UK / spri /

C1
  • noun
  • Short intense period of shopping/killing etc.

support

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US / səˈpɔ:t /

UK / səˈpɔrt, -ˈport /

A1
  • noun
  • Assistance or advice given to someone
  • Evidence that helps prove something is true
  • A thing to hold up or prevent from falling down
  • verb
  • To give assistance or advice to someone
  • To help prove or show that something is true
  • To hold up or prevent from falling down

whether

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US / ˈweðə(r) /

UK / ˈhwɛðɚ, ˈwɛð- /

A1
  • conjunction
  • If something will happen or not

explanation

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US / ˌekspləˈneɪʃn /

UK / ˌɛkspləˈneʃən /

A2
  • noun
  • Details or reasons given to make something clear

investigator

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US / ɪnˈvestɪgeɪtə(r) /

UK / ɪnˈvɛstɪˌɡetɚ /

A2
  • noun
  • Someone who finds information about something

save

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US / seɪv /

UK / sev /

A1
  • noun
  • Preventing a player in a game from scoring a goal
  • preposition
  • Except; not including
  • verb
  • To make your computer keep a file
  • To keep for future use
  • To make something unnecessary; prevent
  • To keep money so that you will have it later
  • To keep something for future use, such as money
  • To keep or rescue someone or something from harm
  • To prevent a player in a game from scoring a goal
  • To avoid the unnecessary waste of energy, etc.

email

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US / 'i:meɪl /

UK / 'i:meɪl /

A1
  • noun
  • A message like a letter sent by computer or phone
  • verb
  • To send an electronic letter via computer or phone

not

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US / nɒt /

UK / nɑt /

A1
  • adverb
  • Word indicating the negative
  • (Used to form the negative of verbs)

our

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US / 'aʊə(r) /

UK / aʊr /

A1
  • determiner
  • Belonging to us

themselves

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US / ðəmˈselvz /

UK / ðɛmˈsɛlvz, ðəm- /

A1
  • pronoun
  • Reflexive form of 'they'

whole

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US / həul /

UK / hol /

A1
  • adjecitve
  • Complete or full; all of
  • Being in a good condition
  • noun
  • Complete amount or sum; total

establishment

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US / ɪˈstæblɪʃmənt /

UK / ɪˈstæblɪʃmənt /

A2
  • noun
  • Act, process of starting an organization or system
  • Organization, institution or place to do business
  • Group of people holding great power and influence

melbourne

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US / 'melbən /

UK / 'melbərn /

A1
  • proper noun
  • The capital of Victoria, in southeastern Australia, on the Bass Strait, opposite Tasmania; populatio
  • A resort city in east central Florida, south of Cape Canaveral; population 77,351 (est. 2008).

please

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US / pli:z /

UK / pliz /

A1
  • adverb
  • Used when you politely ask people for things
  • verb
  • To entertain someone, by dancing, singing etc.
  • To make someone happy by doing something

really

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US / ˈri:əli /

UK / ˈriəˌli, ˈrili /

A1
  • adverb
  • Used to stress something that is said; definitely
  • In a true or accurate manner
  • Very

would

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US / wʊd /

UK / wʊd /

A1
  • other
  • Used to indicate something imagined
  • Used to ask or request something politely
  • Verb used to indicate possibility, request etc.
  • Used to indicate a preference
  • Used to indicate a reaction
  • Indicates something that occurred repeatedly
  • Used to indicate willingness or ability to do

expect

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US / ɪk'spekt /

UK / ɪkˈspɛkt /

A1
  • verb
  • To believe something is probably going to happen

mercy

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US / 'mɜ:sɪ /

UK / ˈmɚsi /

B1
  • noun
  • Kind instead of harsh treatment of someone

can

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US / kæn /

UK / kən,kæn /

A1
  • noun
  • A metal container for storing food
  • other
  • Able to; have the skill to; have the time to
  • verb
  • To have permission to
  • To be possible to do
  • To preserve food by sealing it in a metal container

decision

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US / dɪ'sɪʒn /

UK / dɪˈsɪʒən /

A1
  • noun
  • Choice made after thinking; final judgment
  • Ability to make quick and confident choices

record

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US / 'rekɔ:d /

UK / ˈrekərd /

A1
  • noun
  • Highest or most extreme level achieved
  • Round plastic disc on which music has been stored
  • History of a person's past actions or achievements
  • verb
  • To indicate a temperature, speed, etc.; register
  • To write down or say what happened
  • To put music, sounds onto a device to store it

but

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US / bət /

UK / bʌt,bət /

A1
  • conjunction
  • Used before you say something different, opposite

give

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US / ɡɪv /

UK / ɡɪv /

A1
  • noun
  • Degree of flexibility in something, a material
  • verb
  • To hand over or present something to someone
  • To cause someone to have or experience something

life

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US / laɪf /

UK / laɪf /

A1
  • noun
  • All the living things e.g. animals, plants, humans
  • Period of time things live, from birth to death

security

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US / sɪ'kjʊərətɪ /

UK / sɪˈkjʊrɪtisə'kjurətɪ /

A2
  • noun
  • Department in a company in charge of protection
  • Financial document, like stocks, bonds and notes
  • Person paid to protect property and people
  • Things done to protect people, buildings etc.
  • Condition of being safe from danger or harm

fault

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US / fɔ:lt /

UK / fɔlt /

A2
  • noun
  • A failure or negative aspect of
  • Crack in the earth where earthquakes can happen
  • Responsibility for a bad result or problem
  • verb
  • To blame someone, something for a negative result

law

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US / lɔ: /

UK / lɔ /

A1
  • noun
  • Field of study that relates to the legal profession
  • A rule made and enforced by a government
  • System or rules made by the government

now

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US / naʊ /

UK / naʊ /

A1
  • adverb
  • At the present time or moment
  • Right away or in the next possible moment
  • Used to refer to something that just happened
  • Time between the present and a moment in the past
  • conjunction
  • Resulting from or because of something

banking

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US / ˈbæŋkɪŋ /

UK / ˈbæŋkɪŋ /

A2
  • noun
  • Act of keeping your money in a bank
  • verb
  • To put or keep your money in a bank
  • To turn a plane when flying; (of a plane) to turn

begin

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US / bɪ'ɡɪn /

UK / ˈbeɡɪn /

A1
  • verb
  • To do the first part of an action; to start

charge

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US / tʃɑ:dʒ /

UK / tʃɑrdʒ /

A2
  • noun
  • An attack by running quickly toward someone
  • A price for a service or goods
  • When a battery has a certain amount of electricity
  • Amount of money you pay for a service
  • verb
  • To run quickly toward someone to attack them
  • To ask for money as a price for a service or goods
  • To put electricity in a battery
  • To give responsibility to take care of or manage
  • To state that someone has committed a crime

hell

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US / hel /

UK / hɛl /

A2
  • noun
  • Any place of pain and suffering

rip

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US / rɪp /

UK / rɪp /

B1
  • noun
  • A long tear in something, e.g. a piece of cloth
  • verb
  • To tear or split roughly or cause to tear or split
  • To become torn, opened, or split apart forcefully
  • To remove or take by pulling it forcefully

soon

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US / su:n /

UK / sun /

A1
  • adverb
  • At a time not long from now

sorry

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US / ˈsɒri /

UK / ˈsɑ:ri /

A1
  • exclamation
  • What you say to admit you were wrong
  • adjecitve
  • Causing others to feel pity; poor
  • Feeling regret or sympathy about wrong thing

for

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US / fə(r) /

UK / fɔr,fə /

A1
  • preposition
  • Used to show the purpose, or need of something

impersonation

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US / ɪmˌpɜ:sə'neɪʃn /

UK / ɪmˌpɜ:sə'neɪʃn /

C1
  • noun
  • Imitating the mannerisms of another person

through

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US / θru: /

UK / θru /

A2
  • adjecitve
  • having finished using or doing something
  • adverb
  • From the beginning of something until the end
  • preposition
  • Over, in, across an entire thing or place
  • Allowing you to pass between, or to
  • By a particular way or process; by the use of

time

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US / taɪm /

UK / taɪm /

A1
  • noun
  • Speed at which music is played; tempo
  • Point as shown on a clock, e.g. 3 p.m
  • Number of hours, minutes needed to do something
  • Occasion when something happens
  • Period or occasion that something occurred
  • Period in history or the past
  • Something measured in minutes, hours, days, etc.
  • How long an event takes; duration
  • verb
  • To check speed at which music is performed
  • To choose a specific moment to do something
  • To measure how long an event takes, e.g. a race
  • To schedule something to occur at a specific moment

chin

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US / tʃɪn /

UK / tʃɪn /

B2
  • noun
  • Part of your face below your mouth above your neck

start

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US / stɑ:t /

UK / stɑrt /

A1
  • noun
  • First time or place that a thing exists; beginning
  • First opportunity to achieve something, e.g. a job
  • Sudden action or movement because you are scared
  • other
  • Beginning of something in place or time
  • verb
  • To do, be or happen for the first time; begin
  • To turn something on

set

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US / set /

UK / sɛt /

A1
  • adjecitve
  • Prepared for something; ready
  • noun
  • Complete group of something
  • Place where a television show or movie is filmed
  • Group of games in a tennis match
  • Device that receives radio or television signals
  • verb
  • To make a clock state or ring at a particular time
  • To decide upon or choose something
  • To make something ready for use (e.g. table)
  • To decide on a price for something
  • To become hard (of glue, concrete etc.)
  • To be located in a specific place or time
  • To put (e.g. a vase) down carefully in a place
  • To put someone in a certain condition or state
  • (Of the sun) to go lower than the horizon

well

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US / wel /

UK / wɛl /

A1
  • adjecitve
  • Being in a fortunate, good condition or state
  • Healthy and in good condition
  • adverb
  • In an acceptable, proper, or successful manner
  • In a complete, total, or full manner
  • A great and considerable degree
  • In a successful way, in a good or satisfactory way
  • exclamation
  • Used to begin or continue a particular statement
  • Used to show you want to start saying something
  • Used to express that you are waiting for a reply
  • You say this to change the topic of a conversation
  • Used to indicate you are making a final remark
  • noun
  • Long deep hole in the ground to get water
  • verb
  • To cause your eyes to fill with tears

within

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US / wɪˈðɪn /

UK / wɪðˈɪn, wɪθ- /

A1
  • adverb
  • Inside the limits of an area, time or range
  • preposition
  • From the inside of something

amount

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US / ə'maʊnt /

UK / əˈmaʊnt /

A1
  • noun
  • Quantity of something
  • verb
  • To add up to a certain figure

joint

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US / dʒɔɪnt /

UK / dʒɔɪnt /

A2
  • adjecitve
  • Shared; involving working together; in common
  • noun
  • Body parts where bones meet and can move together
  • Point at which two things meet (e.g. a road)
  • A club or restaurant; place where you are

never

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US / 'nevə(r) /

UK / ˈnɛvɚ /

A1
  • adverb
  • Not ever; not at any time

personal

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US / ˈpɜ:sənl /

UK / ˈpɚsənəl /

A2
  • adjecitve
  • Done by or to a particular person; individual
  • Concerning a person's private life or feelings

check

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US / tʃek /

UK / tʃɛk /

A1
  • adjecitve
  • Decorated with squares made up of lines
  • noun
  • Paper showing how much you owe at a restaurant
  • Printed piece of paper you sign to pay for things
  • A mark on a form, equivalent to 'yes'; tick
  • Mark used to show that something is correct
  • Procedure to prevent errors or control something
  • verb
  • To confirm the details of something are correct
  • To leave your things with staff who look after it
  • To examine something to see if something is wrong
  • To examine in order to prevent errors/a problem

question

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US / 'kwestʃən /

UK / ˈkwɛstʃən /

A1
  • noun
  • Issue or problems you are dealing with
  • What you ask about; issue
  • verb
  • To ask for or try to get information
  • To have or express concerns or uncertainty

purchase

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US / ˈpɜːtʃəs /

UK / ˈpɜːrtʃəs /

A2
  • noun
  • Something that you bought
  • Strong hold on something; grip
  • verb
  • To buy something; to get by paying money for it

training

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US / ˈtreɪnɪŋ /

UK / ˈtrenɪŋ /

A1
  • noun
  • Act of educating someone to get better at
  • verb
  • To teach a pet a behavior or a trick
  • To educate someone in something, e.g. medicine
  • To cause a plant to grow a certain way by cutting
  • To point a certain way or toward something
  • To practice to get better at a thing, e.g. sports

blame

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US / bleɪm /

UK / blem /

A2
  • noun
  • Act of saying someone did something bad
  • verb
  • To say someone is responsible for something bad

card

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US / kɑ:d /

UK / kɑ:rd /

A1
  • noun
  • One of 54 pieces of paper used in a game of cards
  • Small piece of paper or plastic used as ID
  • verb
  • (Golf) to record how many hits you took

complaint

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US / kəmˈpleɪnt /

UK / kəmˈplent /

B1
  • noun
  • Saying something is wrong and should be changed
  • Official charge against a person by the police
  • A medical problem with your body; illness

just

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US / dʒʌst /

UK / dʒʌst /

A1
  • adjecitve
  • Proper or appropriate; as is deserved
  • Doing or being what is right or fair
  • Legally correct; having enough evidence
  • adverb
  • Almost; nearly
  • Exactly at the time of
  • Exactly (the same as, like)

purpose

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US / 'pɜ:pəs /

UK / ˈpɚpəs /

A2
  • noun
  • Reason for which something is done; aim; goal

report

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US / rɪ'pɔ:t /

UK / rɪˈpɔrt, ˈport /

A1
  • noun
  • Account of the necessary facts and information
  • The telling of news in the media
  • Official statement about something
  • verb
  • To submit a report or bill to the government
  • To write in a newspaper or speak on a news program
  • To state something officially
  • To officially present yourself to an authority
  • To describe something by telling it to others

talk

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US / tɔ:k /

UK / tɔk /

A1
  • noun
  • Style of speaking
  • Discussion between two countries
  • Giving information in front of people; lecture
  • Saying things or ideas to someone with words
  • verb
  • To make a formal speech about something
  • To say things or ideas to someone with words

fraud

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US / frɔ:d /

UK / frɔd /

B1
  • noun
  • Use of dishonest ways to take something valuable
  • Person who pretends to be what he or she is not

hour

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US / 'aʊə(r) /

UK / aʊr /

A1
  • noun
  • 60 minutes
  • Particular time of the day
  • Fixed, regularly occurring time

occur

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US / əˈkɜ:(r) /

UK / əˈkɚ /

A2
  • verb
  • To come to pass or to happen

though

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US / ðəu /

UK / ðo /

A1
  • adverb
  • Although, despite the fact that

victim

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US / ˈvɪktɪm /

UK / ˈvɪktɪm /

B1
  • noun
  • Person/thing affected by an unpleasant event
  • Person/animal killed and offered as a sacrifice
  • Person feeling helpless in times of bad luck
  • Person who is tricked or made to suffer

financial

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US / faɪˈnænʃl /

UK / faɪˈnænʃ(ə)l /

A2
  • adjecitve
  • Involving money

any

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US / 'enɪ /

UK / ˈɛni /

A1
  • adjecitve
  • One, or some, no matter which
  • pronoun
  • One (thing) of many; some

come

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US / kʌm /

UK / kʌm /

A1
  • verb
  • To arrive at a place
  • (Of mail) to be delivered
  • To move toward someone; go with someone
  • To reach a certain point or state

duly

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US / 'dju:lɪ /

UK / ˈduli, ˈdju- /

B2
  • adverb
  • In the proper way; at the correct time

think

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US / θɪŋk /

UK / θɪŋk /

A1
  • verb
  • To have an idea about something without certainty
  • To have an idea, opinion or belief about something

from

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US / frəm /

UK / frʌm, frɑm,frəm /

A1
  • preposition
  • Starting at a particular place, time or level

out

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US / aʊt /

UK / aʊt /

A1
  • adverb
  • No longer stylish (e.g. fashion)
  • Away from home, business, or the usual place
  • In a direction/movement away from inside or center
  • noun
  • Act when a batter cannot continue playing
  • verb
  • To tell people a secret

over

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US / 'əʊvə(r) /

UK / ˈovɚ /

A1
  • adverb
  • Finished; no longer happening
  • Towards the ground/away from a standing position
  • noun
  • A set of six consecutive balls bowled in cricket
  • other
  • Finished
  • preposition
  • Showing the relation when a thing is above another
  • On or covering something
  • Above or across something
  • More than you need
  • From one side to the other
  • In the direction of; toward

another

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US / əˈnʌðə(r) /

UK / əˈnʌðɚ /

A1
  • adjecitve
  • One more, but not this
  • determiner
  • One more added
  • pronoun
  • One more (thing)

issue

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US / 'ɪʃu: /

UK / ˈɪʃu /

A2
  • noun
  • Important topic discussed, debated or argued over
  • Single edition of a magazine
  • verb
  • To make something available to be used or sold
  • To deliver a statement, etc. in an official manner

horrified

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US / 'hɒrɪfaɪd /

UK / ˈhɔrəˌfaɪd /

B2
  • adjecitve
  • Very annoyed or disapproving; shocked
  • verb
  • To cause someone to feel horror or shock

couple

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US / 'kʌpl /

UK / ˈkʌpəl /

A2
  • noun
  • Two people in a romantic relationship
  • Two of something; two people; a pair
  • verb
  • To join something to something else
  • (Two animals) to engage in sexual relations
  • To put two people or things together

february

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US / ˈfebruəri /

UK / ˈfebrueri /

A1
  • noun
  • 2nd month of the year

investigate

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US / ɪn'vestɪɡeɪt /

UK / ɪnˈvɛstɪˌɡet /

A2
  • verb
  • To try to find out facts; to carry out research

something

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US / ˈsʌmθɪŋ /

UK / ˈsʌmθɪŋ /

A1
  • adverb
  • In some degree or measure
  • noun
  • a person or thing of some value or consequence
  • pronoun
  • Thing that is not yet known or named
  • Approximately

simon

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US / ˈsaɪmən /

UK / ˈsaɪmən /

A1

scammed

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US / skæmd /

UK / skæmd /

B2
  • verb
  • To trick to fool other people to get their money

most

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US / məʊst /

UK / most /

A1
  • adverb
  • Very; extremely
  • Greatest possible degree
  • pronoun
  • Nearly all of something

furious

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US / ˈfjʊəriəs /

UK / ˈfjʊriəs /

B1
  • adjecitve
  • Extremely angry

two

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US / tu: /

UK / tu /

A1
  • number
  • 2

back

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US / bæk /

UK / bæk /

A1
  • adjecitve
  • Farthest from the front e.g. in a classroom
  • adverb
  • Have returned to a place you were before
  • noun
  • The part of a chair that the upper body leans upon
  • Location at the rear of something
  • The reverse of side something
  • Area on the rear of your body
  • verb
  • To bet money on something
  • To go backwards in a car
  • To support and encourage someone or some cause

and

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US / ənd /

UK / ənd, ən,ænd /

A1
  • conjunction
  • Used to refer to two or more things
  • Plus; in addition; on top of that
  • Used to introduce an action that follows another

interestingly

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US / ˈɪntrəstɪŋli /

UK / ˈɪntrəstɪŋli /

A2
  • adverb
  • You'll find this surprising; in an interesting way

lot

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US / lɒt /

UK / lɑt /

A1
  • noun
  • What happens to a person in life from chance; fate
  • A group of people seen together
  • Item for sale at an auction
  • Small area of land used for a purpose e.g. parking

money

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US / 'mʌnɪ /

UK / ˈmʌni /

A1
  • noun
  • Coins or notes we use to pay for things

satisfaction

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US / ˌsætɪs'fækʃn /

UK / ˌsætɪsˈfækʃən /

B1
  • noun
  • Happy feeling because of something that you did
  • Providing enough to make someone happy

get

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US / ɡet /

UK / ɡɛt /

A1
  • verb
  • To become affected by illness or disease
  • To begin to feel or understand an emotion or idea
  • To send or bring someone or something home, etc.
  • To go somewhere to obtain something
  • To (cause to) do a particular thing
  • To obtain, receive or be given something
  • To currently have
  • To prepare for use
  • To understand something being said or read

hard

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US / hɑ:d /

UK / hɑː(r)d /

A1
  • adjecitve
  • Difficult to do; difficult to understand
  • (Of facts) not able to be misunderstood; clear
  • (Of alcohol) strong
  • Involving or requiring lots of work, effort, care
  • Being full of pain, trouble, and problems
  • Strong
  • (Of edge) clear; sharp
  • Difficult to bend, break or cut; solid
  • adverb
  • With lots of force, power, or impact

about

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US / ə'baʊt /

UK / əˈbaʊt /

A1
  • adverb
  • To be ready to; going to
  • Nearly; approximately; roughly
  • Near; next to; close to
  • In every direction; in the area of
  • preposition
  • Concerning or of (a topic)

again

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US / ə'ɡen /

UK / əˈɡɛn /

A1
  • adverb
  • One more time, once more

current

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US / 'kʌrənt /

UK / ˈkɚrənt, ˈkʌr- /

A2
  • adjecitve
  • Happening or being in the present time
  • noun
  • Electricity flowing through wires
  • Movement of water in a river, or air in the sky

even

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US / 'i:vn /

UK / ˈivən /

A1
  • adjecitve
  • Being equal in influence, power, possibility etc.
  • Being divided equally or fairly
  • (Of teams/contest) with similar chances of success
  • Smooth, level, or regular
  • Can be divided by 2; ending in 2, 4, 6, 8, or 0
  • At a regular, equally steady manner
  • Remaining steady and unchanging
  • adverb
  • (When this is surprising) as well; too
  • (Used to compare two things/stress the difference)
  • verb
  • To make something level; to flatten
  • To make something equal

eventually

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US / ɪˈventʃuəli /

UK / ɪˈvɛntʃuəli /

A2
  • adverb
  • After a long time; after many attempts; in the end

impact

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US / 'ɪmpækt /

UK / ˈɪmˌpækt /

A2
  • noun
  • A striking effect or result to hit with force
  • Very strong influence
  • Act or force of one thing hitting something else
  • verb
  • To hit or strike someone or something with force

people

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US / 'pi:pl /

UK / ˈpipəl /

A1
  • noun
  • Persons sharing culture, country, background, etc.
  • Men, Women, Children

stonewall

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US / ˌstəʊnˈwɔ:l /

UK / ˈstoʊnˈwɔ:l /

C2
  • verb
  • To obstruct a discussion by asking many questions

sit

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US / sɪt /

UK / sɪt /

A1
  • verb
  • To take an exam
  • To be in a resting position on a chair
  • To provide seating for people
  • To remain in a still position while being painted

what

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US / wɒt /

UK / hwɑt, hwʌt, wɔt, wʌt,hwət, wət /

A1
  • pronoun
  • Thing or things that; the same kind as
  • Used to emphasize something you are about to say
  • adjecitve
  • Used to refer to a particular amount, or number
  • Used to place emphasis on a particular quality
  • adverb
  • To a certain degree
  • determiner
  • Question words used for asking for information
  • exclamation
  • Used to express excitement, shock, or surprise
  • Used to ask people to repeat something they said

that

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US / ðæt /

UK / ðæt, ðət /

A1
  • adjecitve
  • The person or thing being talked about
  • Used to identify something both the speakers know
  • adverb
  • Used to reinforce adjectives and adverbs
  • To such a degree
  • conjunction
  • Used to connect a noun clause
  • Used to introduce an adverbial clause
  • Used to introduce a noun clause
  • determiner
  • Used as a noun to refer to something
  • pronoun
  • Referring an object far away
  • Used to refer to the relative pronoun ‘which’

comment

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US / 'kɒment /

UK / ˈkɑmɛnt /

A2
  • noun
  • Something you say, giving an opinion; remark
  • verb
  • To say something that gives your opinion

extent

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US / ɪkˈstent /

UK / ɪkˈstɛnt /

A2
  • noun
  • Point, level or limit to which something reaches
  • Range or space included in something

must

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US / məst /

UK / mʌst /

A1
  • noun
  • Something that is necessary or required
  • other
  • (Used to state that something ought to be true)
  • Used to say something is required or necessary

then

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US / ðen /

UK / ðɛn /

A1
  • adverb
  • A time that is not now
  • Following another thing in time or arrangement
  • Following on reasonably from what was just stated
  • At that time, not now

suppose

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US / sə'pəʊz /

UK / səˈpoʊz /

A2
  • conjunction
  • What if
  • verb
  • To imagine or guess what might happen

enough

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US / ɪˈnʌf /

UK / ɪˈnʌf /

A1
  • adjecitve
  • Sufficient to answer the need
  • adverb
  • To a satisfactory degree
  • pronoun
  • Equal to what is needed; as much as required
  • Adequate number or amount

mean

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US / mi:n /

UK / min /

A1
  • adjecitve
  • Being good at
  • Nasty; unkind
  • Not liking to spend money; cheap; stingy
  • noun
  • Average of a set of numbers
  • verb
  • To express a particular idea or thought
  • To intend to do something in particular
  • To have a particular meaning or value

offer

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US / 'ɒfə(r) /

UK / ˈɔfɚ, ˈɑfɚ /

A1
  • noun
  • Price you say you are willing to pay for something
  • Act of making a thing available to be accepted
  • verb
  • To suggest a price you are willing to pay
  • To give the opportunity to accept something
  • To say you are willing to do something
  • To give or say something as an act of worship

total

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US / ˈtəʊtl /

UK / ˈtoʊtl /

A1
  • adjecitve
  • Complete
  • noun
  • Whole number or amount of something
  • verb
  • To damage a car beyond repair

claim

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US / kleɪm /

UK / klem /

A2
  • noun
  • Demand for something that is believed to be due
  • Something said to be true when others don't agree
  • verb
  • To demand something that is believed to be due
  • To cause someone's life to come to an end
  • To say something is true when others may not agree

hit

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US / hɪt /

UK / hɪt /

A1
  • noun
  • A planned killing, usually for money
  • Song, movie etc. that is successful
  • When someone strikes someone or something
  • Time when a player makes contact with the ball
  • Time when a website is accessed
  • verb
  • To have a negative impact on a person/place/thing
  • To press something, such as a button or switch
  • To suddenly realize the importance of something
  • To move your hand, a bat, etc. against with force
  • To fight, attack or damage something or someone
  • To arrive at a specific place, level, or goal
  • To make contact with the ball in a game or sport

number

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US / ˈnʌmbə(r) /

UK / ˈnʌmbɚ /

A1
  • noun
  • Symbols such as 1, 2, 56, 793
  • Particular song or dance performed during a show
  • Total quantity or amount of things
  • verb
  • To put numbers on things
  • To assign a sequence within a group, series, set
  • To claim to be part of a larger group, series, set

tell

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US / tel /

UK / tɛl /

A1
  • verb
  • To (strongly) advise a person to do something
  • To be able to guess
  • To say or communicate information to someone
  • To inform, but without speaking; indicate
  • To have a negative effect on someone
  • To order someone to do something; command
  • To recognize something based on certain signs
  • To report something to an authority
  • To explain something or teach someone something

transaction

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US / trænˈzækʃn /

UK / trænˈsækʃən, -ˈzæk- /

B2
  • noun
  • An exchange in business usually involving money

york

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US / jɔ:k /

UK / jɔrk /

A1
  • proper noun
  • A city in northern England, on the Ouse River; population 136,900 (est. 2009).
  • A commercial and industrial city in southeastern Pennsylvania; population 40,097 (est. 2008).
  • The southwestern tip of Hayes Peninsula, on Baffin Bay in Greenland. It served as a base for US expl

cough

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US / kɒf /

UK / kɔ:f /

A2
  • noun
  • Act of pushing out air from your body suddenly
  • verb
  • To suddenly expel air from the lungs

disappear

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US / ˌdɪsəˈpɪə(r) /

UK / ˌdɪsəˈpɪr /

A1
  • verb
  • To no longer see because it's not there any more

disappointing

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US / ˌdɪsəˈpɔɪntɪŋ /

UK / ˌdɪsəˈpɔɪntɪŋ /

B1
  • adjecitve
  • Feeling you did not meet expectations
  • verb
  • To not meet the expectations of others or yourself

hack

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US / hæk /

UK / hæk /

B1
  • noun
  • Dry cough
  • Horse for hire to work or pull a vehicle for a fee
  • Writer writing a lot of poor quality work for fees
  • verb
  • To illegally access someone else's computer
  • To cough in a loud dry way
  • To cut away plants and branches to make a path
  • To cut something with many irregular blows

she

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US / ʃɪ /

UK / ʃi /

A1
  • pronoun
  • Female person or animal mentioned before
  • (Refers to female person mentioned before)

telephone

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US / ˈtelɪfəʊn /

UK / ˈtelɪfoʊn /

A2
  • noun
  • Machine used to talk to someone who is far away
  • verb
  • To talk to someone using a phone

happen

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US / 'hæpən /

UK / ˈhæpən /

A1
  • verb
  • To take place or occur

harris

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US / ˈhærɪs /

UK / ˈhɛrɪs /

A1
  • proper noun
  • The southern part of the island of Lewis and Harris in the Outer Hebrides.

reimburse

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US / ˌri:ɪmˈbɜ:s /

UK / ˌri:ɪmˈbɜ:rs /

B2
  • verb
  • To repay a person who has spent or lost money

yeah

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US / jeə /

UK / ˈjɛə, ˈjæə, jɛ- /

A1
  • exclamation
  • Another way of saying 'yes'

dublin

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US / ˈdʌblɪn /

UK / ˈdʌblɪn /

A1
  • proper noun
  • The capital city of the Republic of Ireland, on the Irish Sea at the mouth of the Liffey River; popu

own

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US / əʊn /

UK / on /

A1
  • adjecitve
  • Belong to oneself
  • determiner
  • Yours, his, hers, etc.; not belonging to another
  • pronoun
  • (Something) belong to myself
  • verb
  • To have something as your property

place

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US / pleɪs /

UK / ples /

A1
  • noun
  • Particular location, area or region
  • verb
  • To put someone in a particular type of situation
  • To put something in a certain location or position

all

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US / ɔ:l /

UK / ɔl /

A1
  • adverb
  • Completely; totally
  • determiner
  • Being every one of something
  • pronoun
  • 100% of something; the complete amount

blanket

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US / 'blæŋkɪt /

UK / ˈblæŋkɪt /

A2
  • noun
  • Piece of cloth you covers yourself with in bed
  • verb
  • To cover something completely so it cannot be seen

disclose

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US / dɪs'kləʊz /

UK / dɪˈskloz /

B1
  • verb
  • To make once private information public

pocket

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US / 'pɒkɪt /

UK / ˈpɑkɪt /

A2
  • adjecitve
  • (As if) small enough to fit in your pocket
  • noun
  • Small cloth bag sewn into clothing to hold things
  • Area of space
  • verb
  • To put something into your pocket
  • To take or hide something illegally

sleep

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US / sli:p /

UK / slip /

A1
  • noun
  • Substance in a person's eyes after waking up
  • Period of time during which a person is asleep
  • verb
  • To have enough beds for
  • To rest your body in bed, as at night time

they

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US / ðeɪ /

UK / ðe /

A1
  • pronoun
  • Two or more people, animals, or things

prove

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US / pru:v /

UK / pruv /

A2
  • verb
  • To demonstrate truth by providing evidence

work

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US / wɜ:k /

UK / wɚk /

A1
  • adjecitve
  • Activity completed in order to make money
  • noun
  • The product of some artistic or literary endeavor
  • Everything created by an author, artist, musician
  • Activity you do in order to make money
  • Place of employment
  • Final product or result of a some labor or effort
  • verb
  • To bring into a specific state of success
  • To be functioning properly, e.g. a car
  • To do your job in your company or workplace
  • To make an effort to do something
  • To operate a machine or device

bit

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US / bɪt /

UK / bɪt /

A1
  • noun
  • Device put in a horse's mouth to control it
  • Small piece of something
  • verb
  • (E.g. of fish) to take bait and be caught

believe

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US / bɪ'li:v /

UK / bɪˈliv /

A1
  • verb
  • To think or accept that something is true
  • To have a particular opinion about something

customer

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US / ˈkʌstəmə(r) /

UK / ˈkʌstəmɚ /

A2
  • noun
  • Someone who buys goods or services from a business

look

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US / lʊk /

UK / lʊk /

A1
  • noun
  • Person's beauty or physical attractiveness
  • Particular style of dress, clothes, or appearance
  • The way someone, something appears to be
  • Act of searching for or examining something
  • verb
  • To appear to be; seem

thank

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US / θæŋk /

UK / θæŋk /

A1
  • verb
  • To tell someone you are grateful to them

account

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US / ə'kaʊnt /

UK / əˈkaʊnt /

A1
  • noun
  • An advantage
  • Arrangement with a bank to keep your money for you
  • An invoice for things bought
  • Arrangement whereby you can use online services
  • A description, often written, of events; report

clearly

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US / ˈklɪəlɪ /

UK / ˈklɪrlɪ /

A1
  • adverb
  • In a way that is easy to understand; obviously

pretty

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US / 'prɪtɪ /

UK / ˈprɪti /

A1
  • adjecitve
  • Being attractive to the eye in a simple way
  • adverb
  • Very; to a great degree

both

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US / bəuθ /

UK / boθ /

A1
  • determiner
  • Used to refer to two things at the same time
  • pronoun
  • Used to refer to two things at the same time

loophole

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US / ˈlu:phəʊl /

UK / ˈlu:phoʊl /

C1
  • noun
  • Error when making rules allowing people to avoid

add

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US / æd /

UK / æd /

A1
  • verb
  • To include as well
  • To put two things or numbers together, e.g. 2+2

cop

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US / kɒp /

UK / kɑp /

B2
  • noun
  • Slang for police officer

discover

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US / dɪˈskʌvə(r) /

UK / dɪˈskʌvɚ /

A2
  • verb
  • To find something new that was not known before

link

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US / lɪŋk /

UK / lɪŋk /

A2
  • noun
  • Any one of the rings that are part of a chain
  • Connection between two or more things or people
  • Webpage item you click to go to another webpage
  • verb
  • To join or connect together

lodge

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US / lɒdʒ /

UK / lɑdʒ /

B1
  • noun
  • A wooden house in the mountains
  • verb
  • To (provide a place to) stay for a short time
  • To submit (complaint, application etc.)

take

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US / teɪk /

UK / tek /

A1
  • noun
  • Filming of a single scene for TV or the movies
  • verb
  • To accept something that is offered
  • To use a method of traveling, e.g. a bus or train
  • To use a camera to make (a photo)
  • To pick up something and go away with it
  • To study a subject in school
  • To attempt to pass (an exam)
  • To require a certain amount of time, money, space

agree

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US / əˈgri: /

UK / əˈɡri /

A1
  • verb
  • To have the same opinion as someone else

figure

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US / ˈfiɡə /

UK / ˈfɪɡjɚ /

A1
  • noun
  • Your body shape
  • Numbers in a calculation
  • Doll-like thing meant to represent a person
  • Picture or diagram giving information in a text
  • Person who is very important or famous
  • Shape of a person seen indistinctly or in outline
  • Amount that is expressed in numbers
  • verb
  • To appear in a game, play or event
  • To calculate how much something will cost
  • To understand after thinking; work out

huge

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US / hju:dʒ /

UK / hjudʒ /

A2
  • adjecitve
  • Very very large

their

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US / ðɛː /

UK / ðer /

A1
  • determiner
  • Belonging to them

runaround

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US / ˈrʌnəraʊnd /

UK / ˈrʌnəraʊnd /

A1
  • noun

way

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US / weɪ /

UK / we /

A1
  • adverb
  • Used to emphasize the amount of something
  • noun
  • Particular aspect of something being thought about
  • One of various choices that could be made
  • Particular existing condition or state
  • (Often long) distance or length of time
  • How something is done
  • Route to go to a place
  • Small street
  • Usual behavior, emotions or habits of someone

concern

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US / kənˈsɜ:n /

UK / kənˈsɚn /

A2
  • noun
  • Company, firm or business
  • Feeling of worry or anxiety
  • verb
  • To be about a particular topic
  • To have a direct impact on someone
  • To be responsible or mixed up in; to be involved
  • To feel worry or anxiety

flick

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US / flɪk /

UK / flɪk /

B1
  • noun
  • Hitting something with your finger to move it
  • verb
  • To hit something with your finger to move it
  • To move a button, switch from on, off positions

authority

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US / ɔ:ˈθɒrəti /

UK / əˈθɔrɪti, əˈθɑr-, ɔˈθɔr-, ɔˈθɑr- /

A2
  • noun
  • The power to give orders to people
  • Person who is an expert on a particular topic
  • Expert knowledge on a given subject
  • The power to decide or approve things
  • a group of people who have the official power to make decisions

clock

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US / klɒk /

UK / klɑ:k /

A1
  • noun
  • A device that shows the time
  • verb
  • To measure the time something takes

lose

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US / lu:z /

UK / luz /

A1
  • verb
  • To be unable to keep in check or control something
  • To decrease in value or quantity (e.g. weight)
  • To stop having certain qualities or abilities
  • To stop having or being entitled to
  • To fail to win something that is being contested
  • To be unable to find something you once had
  • To be dependent on someone (used with 'not')

new

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US / nju: /

UK / nu, nju /

A1
  • adjecitve
  • Not old, recently born, built or made
  • Being or doing something for the first time
  • Not felt, seen or known previously
  • Having been recently bought or obtained

quick

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US / kwɪk /

UK / kwɪk /

A1
  • adjecitve
  • Using very little time; moving far in little time
  • Learning and understanding rapidly and easily

savvy

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US / 'sævɪ /

UK / ˈsævi /

B2
  • adjecitve
  • Wise; Not easily fooled; Street smart

attack

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US / ə'tæk /

UK / əˈtæk /

A2
  • noun
  • Act intended to hurt someone physically, mentally
  • verb
  • To try to destroy, beat, or injure

digital

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US / ˈdɪdʒɪtl /

UK / ˈdɪdʒɪtl /

A1
  • adjecitve
  • Using electronic signals or computers

after

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US / 'ɑ:ftə(r) /

UK / ˈæftɚ /

A1
  • adverb
  • Later than another time, or behind something
  • conjunction
  • Following something before
  • preposition
  • When an event happened or time has passed

always

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US / 'ɔ:lweɪz /

UK / ˈɔlwez,-wɪz,-wiz /

A1
  • adverb
  • For a very long time
  • At all times; in every situation
  • For ever

appear

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US / ə'pɪə(r) /

UK / əˈpɪr /

A1
  • verb
  • To be seen, become visible; come into sight
  • To seem to be
  • To act in a play, movie, or be mentioned in media

many

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US / 'menɪ /

UK / ˈmɛni /

A1
  • determiner
  • Used to refer a large number of things

net

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US / net /

UK / nɛt /

A2
  • adjecitve
  • Remaining amount after something is taken away
  • noun
  • Internet
  • Crossed rope, fibers with partly open pattern
  • Crossed ropes that make up the back of a goal
  • verb
  • To catch or cover something in a mesh, often fish
  • To gain or earn a certain amount of money
  • To hit a ball into a goal during a sports event

team

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US / ti:m /

UK / tim /

A1
  • noun
  • Group of people working on a task together
  • Group of people playing a sport together

surely

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US / ˈʃʊəli /

UK / ˈʃʊrli /

A1
  • adverb
  • With certainty; definitely

consider

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US / kən'sɪdə(r) /

UK / kənˈsɪdər /

A1
  • verb
  • To think carefully about something

bed

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US / bed /

UK / bɛd /

A1
  • noun
  • Flat bottom surface of a lake, ocean etc.
  • A piece of furniture that people sleep on
  • An area on which other things are put
  • Area of ground to grow vegetables or flowers
  • verb
  • To have sex with someone
  • To plant, fix, or attach something firmly to

imagine

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US / ɪ'mædʒɪn /

UK / ɪˈmædʒɪn /

A1
  • verb
  • To think creatively about; form mental picture of

solomon

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US / ˈsɒləmən /

UK / ˈsɑːləmən /

A1
  • noun
  • A very wise person.
  • proper noun
  • Son of David, king of ancient Israel c.970–c.930 BC. In the Bible Solomon is traditionally associate

while

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US / waɪl /

UK / hwaɪl, waɪl /

A1
  • conjunction
  • In spite of the fact that; although
  • During the time that; at the same time
  • noun
  • Short amount of time

certain

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US / ˈsə:tn /

UK / ˈsɚtn /

A1
  • adjecitve
  • Definite, fixed
  • Referring to an unspecified amount or quantity
  • Being sure about something; without doubt

point

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US / pɔɪnt /

UK / pɔɪnt /

A1
  • noun
  • An item to be discussed
  • Small spot or dot
  • Fact or detail
  • Feature of something
  • The size of the text on a page or screen
  • A certain time or stage in a process
  • Certain position in time or space
  • Idea or fact you try to convince people about
  • Measurement of scores in a game, sport
  • Sharp end of something, e.g. a pen or pin
  • verb
  • To face a certain direction, e.g. north
  • To indicate something with your finger to others

shopping

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US / 'ʃɒpɪŋ /

UK / ˈʃɑpɪŋ /

A1
  • noun
  • The act of going to stores to buy things
  • other
  • The activity of going to shops and buying things
  • verb
  • To look for or buy goods or services
  • Introduction to Video Content
  • Couple at mercy of big bank following international hack | A Current AffairWhen Mark and Pam discovered that $3,500 had disappeared from their bank account, they immediately knew that they had been hacked. They wasted no time and reported the incident to their bank. However, little did they know that their troubles had only just begun.Upon contacting their bank, Mark and Pam were met with hostility and blame. The bank went on the attack, accusing the couple of breaking the law and causing the unauthorized transactions. This response left Mark and Pam feeling furious, frustrated, and betrayed. They were shocked at the lack of support and how swiftly the bank looked for ways to shift the blame to the customer.The incident was part of a larger international fraud scheme that left the Harris couple at the mercy of one of Australia's largest banks. The couple describes the situation as a significant blow, both financially and emotionally. Losing such a large amount of money has had a profound impact on their lives.The initial hack occurred in February when Pam's business savings account was targeted. The hackers managed to steal $3,500 from the account through transactions made in various cities, including London, Dublin, New York, Canberra, and Melbourne. It all happened in the early hours of the morning while Mark and Pam were fast asleep.As soon as Mark and Pam discovered the hack, they promptly reported the incident to the Commonwealth Bank. The bank initially agreed to refund the stolen money without dispute. However, their relief was short-lived as their joint visa credit card was later targeted.This time, the bank shifted the blame onto Mark and Pam. They accused the couple of being responsible for the breach and insisted that they must have clicked on a malicious link or engaged in some other suspicious activity. Despite denying any involvement, Mark and Pam were repeatedly scrutinized by the bank. Eventually, the bank begrudgingly reimbursed the stolen funds.Unfortunately, their ordeal did not end there. Just a month later, Mark and Pam received an alarming SMS from the bank, informing them of suspicious transactions. Upon investigating, they discovered 19 pending transactions that had taken place in London at 3 o'clock in the morning. This particular scam hit them the hardest, causing further financial strain and distress.Overall, the experience has left Mark and Pam feeling helpless and disillusioned. They believe that the bank's response has been inadequate and that they have been left to bear the brunt of the consequences of this international hack. Their story serves as a reminder for others to remain vigilant against cyber threats and highlights the need for banks to improve their systems and support for victims of fraud.
  • Subtitles section
  • When $3,500 disappeared from their bank account, Mark and Pam knew they'd been hacked.
  • They took it on the chin and reported it to their bank.
  • Then their problems really started.
  • As soon as I got onto them, yeah, they were on the attack.
  • You break the law.
  • You did this.
  • Pam and Mark Harris are furious, frustrated and fed up.
  • It's really disappointing to see how little support and how quick they are to look for a loophole and to blame the customer.
  • Repeatedly ripped off in an international fraud, the Harris' say they're now at the mercy of one of Australia's biggest banks.
  • It's a bit of a blow, Solomon, really.
  • I mean, it's a lot of money.
  • Let's never stop imagining all the ways we can.
  • Sorry, it seems the CBA can not.
  • It all began back in February when Pam's business savings account was hacked.
  • That was about $3,500.
  • And so they were transactions made in London and Dublin and New York and Canberra and Melbourne and a whole raft of things.
  • It happened while Pam and Mark were tucked up in bed about 3am.
  • When they discovered they'd been scammed, they duly reported it to the Commonwealth Bank.
  • There was no dispute about refunding that money.
  • Then their joint visa credit card was hit.
  • This time, the bank pointed the finger of blame at the couple.
  • You must have done...
  • You must have opened a link.
  • You must have done something or other.
  • And every time, they said it about three times.
  • And I said, no, I didn't.
  • But CBA did end up coughing that money up.
  • A month later, it happened again.
  • An SMS came through, please contact the bank.
  • There's some suspicious transactions.
  • And at that stage, there was 19 transactions sitting in pending that had been made in London at 3 o'clock in the morning.
  • This scam hit hardest.
  • The issue we're talking about today is a hack on my card, on my business account, which was for $72,000.
  • Just take a look at the London shopping spree.
  • Selfridges, about $50,000.
  • Dior, $12,000.
  • Louis Vuitton, $11,000.
  • All of this occurred within one hour.
  • The Harris's could clearly prove they had not made the purchases.
  • They all took place at 3am Sydney time.
  • Every time they've been scammed, they've received a prior email from the bank.
  • There's potential suspicious transactions.
  • Please go into your net bank and indicate whether this is your transaction or not.
  • But now the couple say they're being stonewalled by their bank.
  • Eventually, person number 13 contacted me and said that they were declining any reimbursement because it was...
  • Even though it had not been investigated, he had made a decision that I was at fault and I'd clearly given this information to a scammer.
  • When a current affair contacted the bank, we were told that the Harris's could have provided the scammer with enough personal details to set up a digital wallet.
  • CBA says it appears the Harris's could be the victims of what's known as an impersonation scam after being contacted by a fraudster claiming to be from the bank.
  • CBA considers the most likely explanation concerning the establishment of the digital wallet is that Ms Harris disclosed her card's details and the netcode.
  • Interestingly, two charges in the latest fraud have been reimbursed.
  • In one of the many telephone conversations with CBA, which Pam doesn't believe was recorded for training purposes, she copped it.
  • His comment is, um, you broke the law.
  • You did this, you're at fault.
  • You set in motion these transactions and this is what's happened.
  • The so-called investigator offered her 5% of the total scammed amount, adding...
  • If you accept this, you are agreeing that we have resolved this to your satisfaction.
  • So that figure of 3,500 is the 5% of the total?
  • It's 5% of the total that we've lost.
  • Are you going to take that figure?
  • Hell no.
  • The Harris's have been given the runaround.
  • When you ring, you get passed through five people.
  • So there's customer service, then there's the dispute team, then there's the card team, then there's the fraud team, then there's the net bank team.
  • You both must be waking up every morning expecting to see another scam.
  • Oh. I check it daily now, Simon.
  • Pam, I suppose the biggest problem for her is that she just hasn't been sleeping.
  • Pam runs her own business.
  • Mark is retired.
  • They consider themselves to be pretty savvy.
  • I think we are.
  • I'm terrified to open any link.
  • It's been ingrained in us, I think, to a certain extent.
  • They've been lifelong CBA customers.
  • Mark's father worked in banking for 40 years.
  • And if he'd been alive now, he would have been horrified.
  • This amount of money at this stage in our life is an enormous impact.
  • It takes away a huge security blanket that we've always had there, you know, knowing that we've got this money in the bank.
  • So the Harris's are still $70,000 out of pocket.
  • They have lodged a claim with the Financial Complaints Authority.
  • Now it's over to the CBA with the question, surely the bank can do better?
  • Thank you.