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Luxury flagship store accused of selling fakes | A Current Affair

Video vocabulary

inspect

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US / ɪnˈspekt /

UK / ɪnˈspɛkt /

A2
  • verb
  • To look at or examine carefully

save

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US / seɪv /

UK / sev /

A1
  • noun
  • Preventing a player in a game from scoring a goal
  • preposition
  • Except; not including
  • verb
  • To make your computer keep a file
  • To keep for future use
  • To make something unnecessary; prevent
  • To keep money so that you will have it later
  • To keep something for future use, such as money
  • To keep or rescue someone or something from harm
  • To prevent a player in a game from scoring a goal
  • To avoid the unnecessary waste of energy, etc.

quite

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US / kwaɪt /

UK / kwaɪt /

A1
  • adverb
  • Not very; fairly
  • Very; In a complete or total manner

crazy

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US / 'kreɪzɪ /

UK / ˈkrezi /

A2
  • adjecitve
  • Mentally ill; mad
  • Not being sensible or practical
  • Really like someone or something very much
  • noun
  • Person acting in a manner that is strange and odd

concerned

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US / kənˈsɜ:nd /

UK / kənˈsə:nd /

A2
  • adjecitve
  • Worried or anxious
  • verb
  • To be about a particular topic
  • To have a direct impact on someone
  • To be responsible or mixed up in; to be involved
  • To feel worry or anxiety

reputation

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US / ˌrepjuˈteɪʃn /

UK / ˌrɛpjəˈteʃən /

B1
  • noun
  • Common opinion that people have about someone

now

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US / naʊ /

UK / naʊ /

A1
  • adverb
  • At the present time or moment
  • Right away or in the next possible moment
  • Used to refer to something that just happened
  • Time between the present and a moment in the past
  • conjunction
  • Resulting from or because of something

really

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US / ˈri:əli /

UK / ˈriəˌli, ˈrili /

A1
  • adverb
  • Used to stress something that is said; definitely
  • In a true or accurate manner
  • Very

seriously

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US / ˈsɪəriəsli /

UK / ˈsɪriəsli /

B1
  • adverb
  • Involving or requiring great thought or study

usually

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US / ˈju:ʒuəli /

UK / ˈjuːʒuəli /

A1
  • adverb
  • Normally; regularly

single

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US / 'sɪŋɡl /

UK / ˈsɪŋɡəl /

A1
  • adjecitve
  • Being one only, without others
  • Only; merely
  • Not married or in a relationship
  • noun
  • One run in cricket or a hit baseball
  • An individual song from a CD or album
  • Person who is not married or in a relationship

expect

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US / ɪk'spekt /

UK / ɪkˈspɛkt /

A1
  • verb
  • To believe something is probably going to happen

avoid

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US / ə'vɔɪd /

UK / əˈvɔɪd /

A2
  • verb
  • To prevent from happening
  • To stay away from

but

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US / bət /

UK / bʌt,bət /

A1
  • conjunction
  • Used before you say something different, opposite

want

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US / wɔnt /

UK / wɑnt, wɔnt /

A1
  • noun
  • Something you desire or wish for
  • State or condition of poverty
  • verb
  • To desire or wish for something; hope for a thing

would

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US / wʊd /

UK / wʊd /

A1
  • other
  • Used to indicate something imagined
  • Used to ask or request something politely
  • Verb used to indicate possibility, request etc.
  • Used to indicate a preference
  • Used to indicate a reaction
  • Indicates something that occurred repeatedly
  • Used to indicate willingness or ability to do

please

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US / pli:z /

UK / pliz /

A1
  • adverb
  • Used when you politely ask people for things
  • verb
  • To entertain someone, by dancing, singing etc.
  • To make someone happy by doing something

can

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US / kæn /

UK / kən,kæn /

A1
  • noun
  • A metal container for storing food
  • other
  • Able to; have the skill to; have the time to
  • verb
  • To have permission to
  • To be possible to do
  • To preserve food by sealing it in a metal container

online

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US / ˌɒnˈlaɪn /

UK / ˌɑ:nˈlaɪn /

B1
  • adjecitve
  • Connected to the internet

not

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US / nɒt /

UK / nɑt /

A1
  • adverb
  • Word indicating the negative
  • (Used to form the negative of verbs)

sickness

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US / ˈsɪknəs /

UK / ˈsɪknɪs /

A2
  • noun
  • State of illness or poor health

our

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US / 'aʊə(r) /

UK / aʊr /

A1
  • determiner
  • Belonging to us

authenticate

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US / ɔ:ˈθentɪkeɪt /

UK / ɔˈθɛntɪˌket /

B1
  • verb
  • To prove that something is real, true, or what people say it is

good

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US / ɡʊd /

UK / ɡʊd /

A1
  • adjecitve
  • Proper, appropriate or right
  • (Of an amount) enough; plenty
  • Excellent; high quality
  • Acting well or properly; of moral character
  • In a positive or happy emotional state
  • noun
  • Advantage or benefit

involve

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US / ɪn'vɒlv /

UK / ɪnˈvɑlv /

A2
  • verb
  • To have or be included as a part of something

come

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US / kʌm /

UK / kʌm /

A1
  • verb
  • To arrive at a place
  • (Of mail) to be delivered
  • To move toward someone; go with someone
  • To reach a certain point or state

think

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US / θɪŋk /

UK / θɪŋk /

A1
  • verb
  • To have an idea about something without certainty
  • To have an idea, opinion or belief about something

only

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US / ˈəunli /

UK / ˈonli /

A1
  • adverb
  • Just one; just that amount or thing; not more than
  • Not very important or serious
  • Just that type of thing, person
  • Short time ago; not before a certain time
  • conjunction
  • Except; but

any

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US / 'enɪ /

UK / ˈɛni /

A1
  • adjecitve
  • One, or some, no matter which
  • pronoun
  • One (thing) of many; some

issue

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US / 'ɪʃu: /

UK / ˈɪʃu /

A2
  • noun
  • Important topic discussed, debated or argued over
  • Single edition of a magazine
  • verb
  • To make something available to be used or sold
  • To deliver a statement, etc. in an official manner

company

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US / 'kʌmpənɪ /

UK / ˈkʌmpəni /

A1
  • noun
  • Good feeling from being with someone else
  • A business that sells things or provides services
  • Guests, especially in your home
  • Being with another person rather than alone

knock

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US / nɒk /

UK / nɑk /

A2
  • noun
  • Bad experience that reduces a person's confidence
  • Action of something solid hitting something hard
  • verb
  • To criticize someone in an unreasonable way
  • To hit something to get people's attention
  • To strike something hard, causing damage

false

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US / fɔ:ls /

UK / fɔ:ls /

A2
  • adjecitve
  • Not real or genuine

where

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US / hwɛə /

UK / hwɛr, wɛr /

A1
  • conjunction
  • At or in the place which
  • In whatever place
  • pronoun
  • Word you use to ask the location of something

retail

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US / 'ri:teɪl /

UK / ˈriˌtel /

C1
  • adjecitve
  • Concerning the selling of goods to the public
  • adverb
  • Bought or sold in a store or shop
  • noun
  • Business of selling products to the public
  • verb
  • To sell at a particular price

and

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US / ənd /

UK / ənd, ən,ænd /

A1
  • conjunction
  • Used to refer to two or more things
  • Plus; in addition; on top of that
  • Used to introduce an action that follows another

husband

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US / ˈhʌzbənd /

UK / ˈhʌzbənd /

A1
  • noun
  • Married man

disgruntled

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US / dɪsˈgrʌntld /

UK / dɪsˈɡrʌntld /

C1
  • adjecitve
  • Being dissatisfied or discontented

money

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US / 'mʌnɪ /

UK / ˈmʌni /

A1
  • noun
  • Coins or notes we use to pay for things

gift

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US / gɪft /

UK / ɡɪft /

A2
  • noun
  • Something given to another for a reason; present
  • Special skill or natural ability to do something

two

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US / tu: /

UK / tu /

A1
  • number
  • 2

girl

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US / gɜ:l /

UK / gɜ:rl /

A1
  • noun
  • A female child; a young woman

leave

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US / li:v /

UK / liv /

A1
  • noun
  • Permission to do something
  • Vacation time; time off work
  • verb
  • To go away from; depart
  • To gift property to someone after you die
  • To allow something to continue happening
  • To let something remain unused or available
  • To let something or someone remain somewhere

lawyer

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US / ˈlɔ:jə(r) /

UK / ˈlɔjɚ /

B1
  • noun
  • Professional who helps people with the law

out

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US / aʊt /

UK / aʊt /

A1
  • adverb
  • No longer stylish (e.g. fashion)
  • Away from home, business, or the usual place
  • In a direction/movement away from inside or center
  • noun
  • Act when a batter cannot continue playing
  • verb
  • To tell people a secret

investigate

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US / ɪn'vestɪɡeɪt /

UK / ɪnˈvɛstɪˌɡet /

A2
  • verb
  • To try to find out facts; to carry out research

call

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US / kɔ:l /

UK / kɔl /

A1
  • noun
  • A order or request for action
  • The sound an animal makes, often when in danger
  • A correct prediction, e.g. a decision in a game
  • A short visit to a place or person
  • A decision by a referee or umpire in a game
  • verb
  • To make a request or order for action
  • (Animal) to make sounds to warn of danger
  • To announce the date of an election
  • To make a judgment about something
  • To give someone or something a name
  • To guess in advance the result or outcome
  • To visit a place or person for a short time
  • To phone someone
  • To speak, announce or shout in a loud voice

back

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US / bæk /

UK / bæk /

A1
  • adjecitve
  • Farthest from the front e.g. in a classroom
  • adverb
  • Have returned to a place you were before
  • noun
  • The part of a chair that the upper body leans upon
  • Location at the rear of something
  • The reverse of side something
  • Area on the rear of your body
  • verb
  • To bet money on something
  • To go backwards in a car
  • To support and encourage someone or some cause

over

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US / 'əʊvə(r) /

UK / ˈovɚ /

A1
  • adverb
  • Finished; no longer happening
  • Towards the ground/away from a standing position
  • noun
  • A set of six consecutive balls bowled in cricket
  • other
  • Finished
  • preposition
  • Showing the relation when a thing is above another
  • On or covering something
  • Above or across something
  • More than you need
  • From one side to the other
  • In the direction of; toward

reopen

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US / ˌri:'əʊpən /

UK / riˈopən /

A2
  • verb
  • To open again or anew

from

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US / frəm /

UK / frʌm, frɑm,frəm /

A1
  • preposition
  • Starting at a particular place, time or level

far

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US / fɑ:(r) /

UK / fɑr /

A1
  • adjecitve
  • A long way away
  • Being a long way away
  • adverb
  • To a large degree or extent

real

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US / rɪəl /

UK / ˈriəl, ril /

A1
  • adjecitve
  • Actually existing or happening, not imagined
  • Being important or special

lot

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US / lɒt /

UK / lɑt /

A1
  • noun
  • What happens to a person in life from chance; fate
  • A group of people seen together
  • Item for sale at an auction
  • Small area of land used for a purpose e.g. parking

hope

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US / həʊp /

UK / hop /

A1
  • noun
  • When you wish something will happen; what you wish
  • verb
  • To expect and want something to happen

brand

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US / brænd /

UK / brænd /

A2
  • noun
  • A mark burned on an animal to show who owns it
  • Product made or designed by a named company
  • verb
  • To burn a mark on an animal to show who owns it
  • To describe someone as a liar, coward, etc.
  • To give a famous name to a product or service

floor

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US / flɔ:(r) /

UK / flɔr, flor /

A1
  • noun
  • Large area used for a particular purpose
  • Part of a room on which you stand
  • Particular level in a building; storey
  • verb
  • To hit or push someone to the ground
  • To surprise or confuse someone who can't respond

number

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US / ˈnʌmbə(r) /

UK / ˈnʌmbɚ /

A1
  • noun
  • Symbols such as 1, 2, 56, 793
  • Particular song or dance performed during a show
  • Total quantity or amount of things
  • verb
  • To put numbers on things
  • To assign a sequence within a group, series, set
  • To claim to be part of a larger group, series, set

find

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US / faɪnd /

UK / faɪnd /

A1
  • noun
  • Object discovered by chance
  • Things that have been discovered from searching
  • verb
  • To become aware of something that is happening
  • To discover or meet by chance
  • To decide if someone is guilty of a crime, or not
  • To learn through study, research, or effort
  • To discover something by looking for it

happen

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US / 'hæpən /

UK / ˈhæpən /

A1
  • verb
  • To take place or occur

shut

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US / ʃʌt /

UK / ʃʌt /

A2
  • verb
  • To stop being open for business
  • To close something, e.g. a door

must

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US / məst /

UK / mʌst /

A1
  • noun
  • Something that is necessary or required
  • other
  • (Used to state that something ought to be true)
  • Used to say something is required or necessary

first

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US / fɜ:st /

UK / fɚst /

A1
  • adjecitve
  • 1st; Coming before all others in time or place
  • noun
  • Something that has not happened before
  • Position of the winner of a competition

yeah

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US / jeə /

UK / ˈjɛə, ˈjæə, jɛ- /

A1
  • exclamation
  • Another way of saying 'yes'

get

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US / ɡet /

UK / ɡɛt /

A1
  • verb
  • To become affected by illness or disease
  • To begin to feel or understand an emotion or idea
  • To send or bring someone or something home, etc.
  • To go somewhere to obtain something
  • To (cause to) do a particular thing
  • To obtain, receive or be given something
  • To currently have
  • To prepare for use
  • To understand something being said or read

what

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US / wɒt /

UK / hwɑt, hwʌt, wɔt, wʌt,hwət, wət /

A1
  • pronoun
  • Thing or things that; the same kind as
  • Used to emphasize something you are about to say
  • adjecitve
  • Used to refer to a particular amount, or number
  • Used to place emphasis on a particular quality
  • adverb
  • To a certain degree
  • determiner
  • Question words used for asking for information
  • exclamation
  • Used to express excitement, shock, or surprise
  • Used to ask people to repeat something they said

comment

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US / 'kɒment /

UK / ˈkɑmɛnt /

A2
  • noun
  • Something you say, giving an opinion; remark
  • verb
  • To say something that gives your opinion

tell

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US / tel /

UK / tɛl /

A1
  • verb
  • To (strongly) advise a person to do something
  • To be able to guess
  • To say or communicate information to someone
  • To inform, but without speaking; indicate
  • To have a negative effect on someone
  • To order someone to do something; command
  • To recognize something based on certain signs
  • To report something to an authority
  • To explain something or teach someone something

like

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US / laɪk /

UK / laɪk /

A1
  • adjecitve
  • Being equal in status or kind to something else
  • Similar; the same
  • adverb
  • For example
  • preposition
  • Used as a filler; used to ad emphasis
  • In a way similar to the way something is done
  • Such as; for example
  • verb
  • To want to
  • To find something pleasing; to prefer something

site

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US / saɪt /

UK / saɪt /

A2
  • noun
  • Place that is reserved for a particular activity
  • Location of building work
  • Location of something
  • Place where something of special interest happened
  • Website
  • verb
  • To place something in a particular position, area

mean

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US / mi:n /

UK / min /

A1
  • adjecitve
  • Being good at
  • Nasty; unkind
  • Not liking to spend money; cheap; stingy
  • noun
  • Average of a set of numbers
  • verb
  • To express a particular idea or thought
  • To intend to do something in particular
  • To have a particular meaning or value

dishearten

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US / dɪsˈhɑːtn /

UK / dɪsˈhɑːrtn /

C1
  • verb
  • To take away the enthusiasm of

she

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US / ʃɪ /

UK / ʃi /

A1
  • pronoun
  • Female person or animal mentioned before
  • (Refers to female person mentioned before)

place

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US / pleɪs /

UK / ples /

A1
  • noun
  • Particular location, area or region
  • verb
  • To put someone in a particular type of situation
  • To put something in a certain location or position

suppose

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US / sə'pəʊz /

UK / səˈpoʊz /

A2
  • conjunction
  • What if
  • verb
  • To imagine or guess what might happen

current

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US / 'kʌrənt /

UK / ˈkɚrənt, ˈkʌr- /

A2
  • adjecitve
  • Happening or being in the present time
  • noun
  • Electricity flowing through wires
  • Movement of water in a river, or air in the sky

right

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US / raɪt /

UK / raɪt /

A1
  • adjecitve
  • Correct or true
  • The south side of you looking at the rising sun
  • adverb
  • Exactly in a place or time
  • Being appropriate for a particular event
  • In a straight or direct manner
  • noun
  • Something you are legally or morally allowed to do
  • Ideal of what is just and good
  • Political view based on conservatism
  • verb
  • To fix something previously wrong or unjust
  • To make upright, as a boat that has turned over

people

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US / 'pi:pl /

UK / ˈpipəl /

A1
  • noun
  • Persons sharing culture, country, background, etc.
  • Men, Women, Children

anymore

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US / 'enɪmɔ: /

UK / ˌɛniˈmɔr, -ˈmor /

A2
  • adverb
  • No longer; no more

sally

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US / 'sælɪ /

UK / ˈsæli /

A1
  • other
  • A venture off the beaten path

warehouse

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US / ˈweəhaʊs /

UK / ˈwerhaʊs /

B2
  • noun
  • Large building for storing goods, e.g. grain
  • verb
  • To store things in a large building

least

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US / li:st /

UK / list /

A1
  • adverb
  • In the smallest or lowest way
  • noun
  • Something that is of the lowest or smallest degree

claim

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US / kleɪm /

UK / klem /

A2
  • noun
  • Demand for something that is believed to be due
  • Something said to be true when others don't agree
  • verb
  • To demand something that is believed to be due
  • To cause someone's life to come to an end
  • To say something is true when others may not agree

mum

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US / mʌm /

UK / mʌm /

A1
  • noun
  • Mother

that

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US / ðæt /

UK / ðæt, ðət /

A1
  • adjecitve
  • The person or thing being talked about
  • Used to identify something both the speakers know
  • adverb
  • Used to reinforce adjectives and adverbs
  • To such a degree
  • conjunction
  • Used to connect a noun clause
  • Used to introduce an adverbial clause
  • Used to introduce a noun clause
  • determiner
  • Used as a noun to refer to something
  • pronoun
  • Referring an object far away
  • Used to refer to the relative pronoun ‘which’

own

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US / əʊn /

UK / on /

A1
  • adjecitve
  • Belong to oneself
  • determiner
  • Yours, his, hers, etc.; not belonging to another
  • pronoun
  • (Something) belong to myself
  • verb
  • To have something as your property

city

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US / 'sɪtɪ /

UK / ˈsɪti /

A1
  • noun
  • Area with many buildings, roads and people

deny

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US / dɪ'naɪ /

UK / dɪˈnaɪ /

A2
  • verb
  • To refuse to allow or accept something

once

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US / wʌns /

UK / wʌns /

A1
  • adverb
  • One time; one instance
  • At a time in the past
  • conjunction
  • When; as soon as

gucci

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US / ˈgwɑ:və /

UK / ˈɡwɑvə /

A1

relate

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US / rɪ'leɪt /

UK / rɪˈlet /

A2
  • verb
  • To demonstrate a logical relationship between
  • To understand or sympathize with, e.g. a problem
  • To tell a story, or tell about a particular event

beautiful

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US / 'bju:tɪfl /

UK / ˈbjutəfəl /

A1
  • adjecitve
  • Having dome something well
  • Being very attractive or appealing physically

stupid

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US / ˈstju:pɪd /

UK / ˈstu:pɪd /

A2
  • adjecitve
  • Not intelligent; lacking ability to learn easily

authority

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US / ɔ:ˈθɒrəti /

UK / əˈθɔrɪti, əˈθɑr-, ɔˈθɔr-, ɔˈθɑr- /

A2
  • noun
  • The power to give orders to people
  • Person who is an expert on a particular topic
  • Expert knowledge on a given subject
  • The power to decide or approve things
  • a group of people who have the official power to make decisions

visit

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US / ˈvɪzɪt /

UK / ˈvɪzɪt /

A1
  • noun
  • Trip to a place for a time, usually for a reason
  • verb
  • To go to a place for a time, usually for a reason

lock

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US / lɒk /

UK / lɑ:k /

A2
  • noun
  • Small portion of your hair that hangs together
  • Place on a door, etc. that you close with a key
  • verb
  • To become fixed in place and hard to move
  • To use a key, code so others can't open something

genuine

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US / ˈdʒenjuɪn /

UK / ˈdʒɛnjuɪn /

A2
  • adjecitve
  • Being real, actual, and not false or artificial
  • Being sincere in your actions or character

feel

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US / fi:l /

UK / fil /

A1
  • verb
  • To be aware of or experience an emotion, sensation
  • To sense through direct contact; touch

continue

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US / kən'tɪnju: /

UK / kənˈtɪnju /

A1
  • verb
  • To do something without stopping, or after pausing
  • To start doing again after a break, pause, or stop

age

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US / eɪdʒ /

UK / edʒ /

A1
  • verb
  • To keep food, wine for a long time to improve it
  • To get older
  • noun
  • Period of time in history
  • Number of years a person or thing has lived

wait

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US / weɪt /

UK / wet /

A1
  • verb
  • To delay or not do something until later
  • To spend time until an expected thing happens
  • To remain in a place until a thing happens

nylon

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US / ˈnaɪlɒn /

UK / ˈnaɪˌlɑn /

B1
  • noun
  • Strong material from man-made substances

sell

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US / sel /

UK / sɛl /

A1
  • verb
  • To exchange something for money
  • To persuade people to do, like or agree

bag

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US / bæɡ /

UK / bæɡ /

A1
  • noun
  • Soft container to put things in and carry with you
  • verb
  • To catch an animal while hunting
  • To put an item or items into a bag

story

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US / 'stɔ:rɪ /

UK / ˈstɔri, ˈstori /

A1
  • noun
  • One of many floors or levels in a building
  • Account or description of how something happened

will

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US / wɪl /

UK / wɪl /

A1
  • noun
  • Desire or choice of someone
  • Document saying who gets your money when you die
  • Strong desire to do something; determination
  • Desire to do something; strong wish to do
  • other
  • Used with verbs to express the future
  • verb
  • To leave property to someone after your death
  • To use mental effort to make something happen
  • Am (is, are) likely to do
  • To influence someone to do something
  • To make something happen by strongly wanting it

after

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US / 'ɑ:ftə(r) /

UK / ˈæftɚ /

A1
  • adverb
  • Later than another time, or behind something
  • conjunction
  • Following something before
  • preposition
  • When an event happened or time has passed

write

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US / raɪt /

UK / raɪt /

A1
  • verb
  • To compose letters and words on paper or a screen
  • To invent or create a computer program
  • To create a song or piece of music

available

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US / əˈveɪləbl /

UK / əˈveləbəl /

A1
  • adjecitve
  • Present and able to be used
  • Able to be used at a scheduled time

walk

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US / wɔ:k /

UK / wɔk /

A1
  • noun
  • Journey on foot done for pleasure or exercise
  • verb
  • To move with your legs at a slowish pace

probably

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US / ˈprɒbəbli /

UK / ˈprɑbəbli /

A1
  • adverb
  • That is likely to happen or be true

day

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US / deɪ /

UK / de /

A1
  • noun
  • A period of 24 hours beginning at midnight
  • The period of time when it is light outside
  • Person's name

clock

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US / klɒk /

UK / klɑ:k /

A1
  • noun
  • A device that shows the time
  • verb
  • To measure the time something takes

someone

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US / ˈsʌmwʌn /

UK / ˈsʌmˌwʌn, -wən /

A1
  • pronoun
  • Person who is not known or named

monday

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US / ˈmʌndeɪ /

UK / ˈmʌndeɪ /

A1
  • noun
  • Second day of the week; the day after Sunday

try

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US / traɪ /

UK / traɪ /

A1
  • noun
  • Act of putting the ball over the rugby goal line
  • verb
  • To make an effort, to attempt to do something
  • To examine someone or something in a court of law
  • To test to see if it is good or you like it
  • To make a person go through hardship; test
  • To examine something to see if it works

item

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US / ˈaɪtəm /

UK / ˈaɪtəm /

A2
  • noun
  • Single, brief piece of news or reporting
  • Distinct, individual thing, often part of a group

speak

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US / spi:k /

UK / spik /

A1
  • verb
  • To be able to use a certain language
  • To use words to tell information, express thoughts

make

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US / meɪk /

UK / mek /

A1
  • noun
  • Product made by a particular company; brand
  • verb
  • To arrange or prepare something e.g. dinner
  • To get to (a place) on time
  • To gain the status of (teacher, lawyer, etc.)
  • To create something by putting things together
  • To earn a certain amount of money at a job
  • To cause or force a person to do something
  • To cause something to happen or be formed

other

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US / 'ʌðə(r) /

UK / ˈʌðər /

A1
  • adjecitve
  • A thing different from that mentioned
  • determiner
  • (Something) else; not the first (one)
  • pronoun
  • Being the one and only thing of that category

demand

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US / dɪ'mɑ:nd /

UK / dɪˈmænd /

A2
  • noun
  • Desire customers have to buy product, service
  • A strong request for someone to do something
  • verb
  • To strongly request someone to do something

contact

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US / 'kɒntækt /

UK / ˈkɑnˌtækt /

A2
  • adjecitve
  • Touching or feeling something
  • noun
  • Touching or feeling something
  • Object that allows electricity to run through it
  • Communication with someone or something
  • People who can give you information, introductions
  • verb
  • To get in touch with someone

receive

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US / rɪ'si:v /

UK / rɪˈsiv /

A1
  • verb
  • To get something someone has given or sent to you
  • To allow someone to become a member (of a club)
  • To welcome someone as a guest into your home
  • To respond to (e.g. news) in a particular way

open

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US / 'əʊpən /

UK / ˈopən /

A1
  • adjecitve
  • Available for use; accessible
  • Not being hidden; available for others to see
  • Being available for customers to enter or use
  • Allowing everyone to use or take part in
  • Not secret anymore
  • Not closed or shut
  • Willing to accept new ideas and thoughts
  • noun
  • Name for a tennis or golf competition
  • verb
  • To make accessible or able to be used, e.g. road
  • To start the activities or services of a business
  • To make a space or hole appear in something
  • To move or change so that it is no longer closed
  • To start something, e.g. a new business

how

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US / haʊ /

UK / haʊ /

A1
  • adjecitve
  • To what degree? in what amount?
  • adverb
  • (Used to explain the way to do something)
  • exclamation
  • For what purpose or reason?
  • (Used to ask someone or something's condition)

legal

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US / 'li:ɡl /

UK / ˈliɡəl /

A1
  • adjecitve
  • Concerning the law; allowed by law

you

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US / jʊ /

UK / ju /

A1
  • pronoun
  • Person someone is speaking or writing to
  • Person or people in general

little

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US / 'lɪtl /

UK / ˈlɪtl /

A1
  • adjecitve
  • Being short in length of time
  • Not great in size, amount, or degree; small
  • Being very young or younger than others
  • adverb
  • By an amount or degree that is not very much
  • Not often; rarely
  • noun
  • A person's name

message

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US / 'mesɪdʒ /

UK / ˈmɛsɪdʒ /

A2
  • noun
  • Main idea or theme in a story, book, or film
  • Piece of information that is told/given to someone
  • verb
  • To communicate using text

specific

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US / spəˈsɪfɪk /

UK / spɪˈsɪfɪk /

A2
  • adjecitve
  • Precise; particular; just about that thing
  • Concerning one particular thing or kind of thing

merchandise

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US / ˈmɜ:tʃəndaɪs /

UK / ˈmɜ:rtʃəndaɪs /

B2
  • noun
  • Goods for sale

welcome

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US / 'welkəm /

UK / ˈwɛlkəm /

A1
  • adjecitve
  • Being what was wanted or needed
  • noun
  • Friendly greeting to someone who has arrived
  • verb
  • To greet someone who has just arrived
  • To accept or receive something happily and gladly

certificate

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US / səˈtɪfɪkət /

UK / sərˈtɪfɪkət /

B1
  • noun
  • Official paper accepted as proof of something

year

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US / jə: /

UK / jɪr /

A1
  • noun
  • Unit of time equal to 12 months or 365 or 366 days
  • Used to refer to the age of a person

big

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US / bɪɡ /

UK / bɪɡ /

A1
  • adjecitve
  • Popular
  • Serious
  • Large

the

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US / ðə /

UK / ðə /

A1
  • article
  • Used to refer to something already mentioned
  • Used to show there is only one of something
  • determiner
  • Used to describe all of a family

perfect

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US / 'pɜ:fɪkt /

UK / ˈpɚfɪkt /

A1
  • adjecitve
  • So good it cannot be improved
  • verb
  • To do something so well, it cannot be done better

retailer

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US / ˈri:teɪlə(r) /

UK / ˈritelɚ /

B2
  • noun
  • Merchant/store who sells goods at retail

accuse

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US / ə'kju:z /

UK / əˈkjuz /

A2
  • verb
  • To claim that someone has done something wrong

one

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US / wʌn /

UK / wʌn /

A1
  • pronoun
  • You; we; people in general; someone
  • The thing or person previously referred to
  • adjecitve
  • Used to refer to people generally
  • Being a strong example of (something mentioned)
  • number
  • Number 1

unfortunately

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US / ʌnˈfɔ:tʃənətli /

UK / ʌnˈfɔːrtʃənətli /

B1
  • adverb
  • In a way that is to be regretted; unluckily

fair

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US / feə(r) /

UK / fɛr /

A1
  • adjecitve
  • Neither very good nor very bad; average
  • (Of skin) light colored; not dark
  • Quite good; quite a lot
  • Treating all people the same way
  • (Of hair) light colored; blonde
  • (Of weather) sunny; not raining
  • noun
  • Event for companies to show their products
  • Event to sell things to help a charity

into

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US / 'ɪntə /

UK / ˈɪntu /

A1
  • preposition
  • Moving or going inside something
  • In the same direction as; in the direction of
  • So as to become; taking the state of

let

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US / let /

UK / lɛt /

A1
  • verb
  • To allow someone to do something
  • Introducing a suggestion to do something together
  • To rent a house, etc. to others

authentic

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US / ɔ:ˈθentɪk /

UK / ɔˈθɛntɪk /

B1
  • adjecitve
  • From a reliable source; accurate; true

expose

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US / ɪk'spəʊz /

UK / ɪkˈspoʊz /

A2
  • noun
  • News article revealing secret information
  • verb
  • To make visible, without covering or protection
  • To allow light through a cameras lens onto film
  • To be talked about in the media
  • To make a secret known to the public
  • To experience something, often a harmful thing

able

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US / 'eɪbl /

UK / ˈebəl /

A2
  • adjecitve
  • Skilled; good at something
  • Having the ability to do something

authenticity

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US / ˌɔ:θenˈtɪsəti /

UK / ˌɔθənˈtɪsətɪ /

B1
  • noun
  • Quality of being genuine, not a fake or copy

phone

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US / fəʊn /

UK / foʊn /

A2
  • noun
  • Machine used to talk to someone who is far away
  • verb
  • To talk to someone using a telephone

rock

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US / rɒk /

UK / rɑk /

A1
  • noun
  • Type of popular music with a strong, loud beat
  • Strong, tough person who can be relied upon
  • Big stone; hard, solid substance forming mountains
  • verb
  • To be greatly upset by something, e.g. a death
  • To be extremely effective or pleasing
  • To play, sing along with, or dance to heavy music
  • To move back and forth or from side to side

this

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US / ðɪs /

UK / ðɪs /

A1
  • adjecitve
  • Used to indicate something already been discussed
  • Used to indicate something happening around now
  • adverb
  • An indication by a physical motion or gesture
  • A specific amount of
  • determiner
  • Person, thing, or idea near you
  • pronoun
  • Person, thing that has already been discussed

follow

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US / ˈfɔləu /

UK / ˈfɑlo /

A1
  • verb
  • To come after someone; be guided by someone
  • To support someone, e.g. singer or comedian
  • To be the logical result of something
  • To happen after something else happens
  • To believe a set of values or a moral teacher
  • To understand something happening or being said

run

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US / rʌn /

UK / rʌn /

A1
  • noun
  • Journey between two places made by ship or car
  • Series of similar things or successes and failures
  • Act of running; exercise of running
  • verb
  • To depart or travel according to a schedule
  • To cause an animal to move in a certain direction
  • (Of an engine) to be operating
  • To start or use a computer program
  • To flow in a certain direction, like a liquid
  • To manage or operate a business
  • To operate or drive something
  • (Of a road) to go from one place to another
  • To move your legs faster than walking

answer

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US / 'ɑ:nsə(r) /

UK / ˈænsɚ /

A1
  • noun
  • Reply to a question someone asks
  • Solution to a problem or test question
  • verb
  • To reply to a question someone asks
  • To solve a test question or a problem

shop

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US / ʃɒp /

UK / ʃɑ:p /

A1
  • noun
  • Place to learn how to fix or make things; class
  • Place where things are fixed or repaired, e.g. cars
  • Place which sells things
  • verb
  • To look for or buy goods or services

truck

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US / trʌk /

UK / trʌk /

A2
  • noun
  • Homegrown vegetables and fruit for sale
  • Large vehicle suitable for transporting things
  • Simple frame with wheels for moving things; cart
  • verb
  • To transport something on a lorry, van

travel

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US / ˈtrævl /

UK / ˈtrævəl /

A1
  • noun
  • Going to other places, esp. distant places
  • verb
  • To go to a place that is far away

look

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US / lʊk /

UK / lʊk /

A1
  • noun
  • Person's beauty or physical attractiveness
  • Particular style of dress, clothes, or appearance
  • The way someone, something appears to be
  • Act of searching for or examining something
  • verb
  • To appear to be; seem

herald

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US / 'herəld /

UK / ˈhɛrəld /

B2
  • verb
  • To proclaim; announce; say something is coming

outlet

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US / 'aʊtlet /

UK / ˈaʊtˌlɛt, -lɪt /

B1
  • noun
  • Place in a wall to supply electricity to a device
  • A pipe, hole or wire through which something flows
  • Market or store that sells a product

pay

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US / peɪ /

UK / pe /

A1
  • noun
  • Money you receive from your job, work, etc.
  • verb
  • To give money for goods or work done
  • To give (attention, respect, etc.) to
  • To be punished or suffer for something you did
  • To make (a visit) to a person or place

believe

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US / bɪ'li:v /

UK / bɪˈliv /

A1
  • verb
  • To think or accept that something is true
  • To have a particular opinion about something

their

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US / ðɛː /

UK / ðer /

A1
  • determiner
  • Belonging to them

show

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US / ʃəʊ /

UK / ʃo /

A1
  • noun
  • False display of love, emotion or action
  • An event for displaying or promoting goods
  • Play, opera or theater production
  • Presentation that is broadcast on TV or radio
  • verb
  • To be easily seen or displayed
  • To display your emotions or feelings
  • To let someone see something; display
  • To explain or teach how something is done
  • To lead someone somewhere; point them to something
  • To prove something to be true, correct
  • To reveal or allow something to be seen

officer

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US / ˈɒfɪsə(r) /

UK / ˈɔ:fɪsə(r) /

B1
  • noun
  • Person of high position in an organization
  • Person of high position in the military

guarantee

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US / ˌɡærən'ti: /

UK / ˌɡærənˈti /

A2
  • noun
  • A promise to repair a broken product
  • Promise that something will be done as expected
  • verb
  • To promise to repair a broken product
  • To promise that something will happen or be done
  • To promise to pay if another person fails to do so

bring

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US / brɪŋ /

UK / brɪŋ /

A1
  • verb
  • To take or go with someone to a place

throw

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US / θrəʊ /

UK / θroʊ /

A1
  • noun
  • Arm movement to make a thing fly through the air
  • Loose cloth or blanket (usually over a chair)
  • Forcibly putting someone on the ground
  • verb
  • To use your arm to make something fly in the air
  • To move part of your body suddenly and forcefully
  • To confuse or upset someone
  • (E.g. judo) to forcibly put someone on the ground
  • To put something somewhere suddenly and roughly

flagship

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US / ˈflægʃɪp /

UK / ˈflæɡˌʃɪp /

C2
  • noun
  • Chief one of a related group

ago

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US / əˈgəʊ /

UK / əˈgoʊ /

A1
  • adverb
  • At a specified length of time in the past

fake

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US / feɪk /

UK / fek /

B1
  • adjecitve
  • Not real; made to look like something real
  • noun
  • A copy of something made to trick people
  • verb
  • To make move in sports to trick a player
  • To try to trick or deceive someone

prada

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US / ˈprɑːdə /

UK / ˈprɑdə /

A1

they

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US / ðeɪ /

UK / ðe /

A1
  • pronoun
  • Two or more people, animals, or things

take

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US / teɪk /

UK / tek /

A1
  • noun
  • Filming of a single scene for TV or the movies
  • verb
  • To accept something that is offered
  • To use a method of traveling, e.g. a bus or train
  • To use a camera to make (a photo)
  • To pick up something and go away with it
  • To study a subject in school
  • To attempt to pass (an exam)
  • To require a certain amount of time, money, space

handbag

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US / ˈhændbæg /

UK / ˈhændˌbæɡ /

B2
  • noun
  • Personal bag for money, phone etc.

both

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US / bəuθ /

UK / boθ /

A1
  • determiner
  • Used to refer to two things at the same time
  • pronoun
  • Used to refer to two things at the same time

staff

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US / stɑ:f /

UK / stæf /

A1
  • noun
  • Employees of a company
  • Long stick that a person uses to help them walk
  • verb
  • To hire workers for a business

yes

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US / jes /

UK / jɛs /

A1
  • adverb
  • Way to say you agree or will do something

customer

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US / ˈkʌstəmə(r) /

UK / ˈkʌstəmɚ /

A2
  • noun
  • Someone who buys goods or services from a business

cosette

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US / /

UK / /

A1

heart

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US / hɑ:t /

UK / hɑrt /

A1
  • noun
  • A feeling of care for others; compassion
  • Courage, confidence, and emotional strength
  • Be cheerfully encouraging
  • Most essential, important, or central part
  • Referring to a promise or something important
  • State or feelings of affection or deep love
  • Core part of a vegetable, e.g. a lettuce
  • The part of the body that pumps blood
  • Place where emotions are believed to be felt
  • A shape that represents love

belt

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US / belt /

UK / bɛlt /

A2
  • noun
  • Band of material worn around a person's waist
  • Area with a lot of a particular feature e.g. corn
  • verb
  • To leave somewhere quickly (UK use)
  • To put a belt around something or someone

doubt

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US / daʊt /

UK / daʊt /

A1
  • noun
  • Not being sure of something; lack of certainty
  • verb
  • To question the truth or certainty of something

statement

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US / ˈsteɪtmənt /

UK / ˈstetmənt /

A2
  • noun
  • Record of activity in a bank account over time
  • Act or process of saying something formally

just

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US / dʒʌst /

UK / dʒʌst /

A1
  • adjecitve
  • Proper or appropriate; as is deserved
  • Doing or being what is right or fair
  • Legally correct; having enough evidence
  • adverb
  • Almost; nearly
  • Exactly at the time of
  • Exactly (the same as, like)

hour

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US / 'aʊə(r) /

UK / aʊr /

A1
  • noun
  • 60 minutes
  • Particular time of the day
  • Fixed, regularly occurring time

counterfeit

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US / 'kaʊntəfɪt /

UK / ˈkaʊntɚˌfɪt /

C1
  • adjecitve
  • Made to look like the real thing, but false; fake
  • noun
  • An illegal copy of something

home

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US / həʊm /

UK / hom /

A1
  • adjecitve
  • A sports team's own field or place of play
  • adverb
  • Into the correct or intended position
  • noun
  • House, apartment or building to be rented or sold
  • Institution for sick or elderly people
  • Place where a person or a family lives
  • Country where a person lives or was born
  • Region that is native to peoples, plant or animals
  • verb
  • To move towards a particular target location

luxury

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US / ˈlʌkʃəri /

UK / ˈlʌɡʒəri, ˈlʌkʃə- /

A2
  • noun
  • Something expensive bought for pleasure
  • Something that gives great comfort and pleasure
  • Something useful, helpful but not always available

disappointed

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US / ˌdɪsəˈpɔɪntɪd /

UK / ˌdɪsəˈpɔɪntɪd /

B1
  • adjecitve
  • Feeling you did not meet expectations
  • verb
  • To not meet the expectations of others or yourself

obtain

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US / əbˈteɪn /

UK / əbˈtein /

A2
  • other
  • To get something through your efforts
  • verb
  • To be given or to earn something through efforts

middle

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US / 'mɪdl /

UK / ˈmidl /

A1
  • adjecitve
  • Equal distance from extremes
  • noun
  • Place that is halfway between two things

designer

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US / dɪˈzaɪnə(r) /

UK / dɪˈzaɪnə /

A2
  • adjecitve
  • Describing something that has been designed
  • noun
  • Someone who creates plans to make something

few

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US / fju: /

UK / fju /

A1
  • pronoun
  • Not many, a small number

spend

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US / spend /

UK / spɛnd /

A2
  • verb
  • To use money to pay for something
  • To use time in order to do something
  • To use up something completely

for

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US / fə(r) /

UK / fɔr,fə /

A1
  • preposition
  • Used to show the purpose, or need of something

inquiry

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US / ɪn'kwaɪərɪ /

UK / ɪnˈkwaɪri, ˈɪnˌkwaɪri, ˈɪnkwəri, ˈɪŋ- /

B1
  • noun
  • Process of seeking information
  • Official examination to get information

purchase

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US / ˈpɜːtʃəs /

UK / ˈpɜːrtʃəs /

A2
  • noun
  • Something that you bought
  • Strong hold on something; grip
  • verb
  • To buy something; to get by paying money for it

hannah

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US / ˈhænə /

UK / ˈhænə /

A1

anyway

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US / ˈeniweɪ /

UK / ˈɛniˌwe /

A1
  • adverb
  • A word used to change the topic of a conversation

those

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US / ðəʊz /

UK / ðoz /

A1
  • determiner
  • The people or things we are talking about
  • pronoun
  • The objects far from the speaker

door

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US / dɔ:(r) /

UK / dɔr,dor /

A1
  • noun
  • You walk through this when you go in a room

fully

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US / 'fʊlɪ /

UK / ˈfʊli /

A1
  • adverb
  • Completely or entirely

check

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US / tʃek /

UK / tʃɛk /

A1
  • adjecitve
  • Decorated with squares made up of lines
  • noun
  • Paper showing how much you owe at a restaurant
  • Printed piece of paper you sign to pay for things
  • A mark on a form, equivalent to 'yes'; tick
  • Mark used to show that something is correct
  • Procedure to prevent errors or control something
  • verb
  • To confirm the details of something are correct
  • To leave your things with staff who look after it
  • To examine something to see if something is wrong
  • To examine in order to prevent errors/a problem

difference

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US / 'dɪfrəns /

UK / ˈdɪfərəns, ˈdɪfrəns /

A1
  • noun
  • A thing or issue that people do not agree about
  • Not of the same kind; unlike other things

complaint

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US / kəmˈpleɪnt /

UK / kəmˈplent /

B1
  • noun
  • Saying something is wrong and should be changed
  • Official charge against a person by the police
  • A medical problem with your body; illness

send

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US / send /

UK / sɛnd /

A1
  • verb
  • To cause to behave or respond in a particular way
  • To cause mail or packages to go to another place
  • To move something quickly in a particular way
  • To give information or greetings to someone

question

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US / 'kwestʃən /

UK / ˈkwɛstʃən /

A1
  • noun
  • Issue or problems you are dealing with
  • What you ask about; issue
  • verb
  • To ask for or try to get information
  • To have or express concerns or uncertainty

ask

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US / ɑ:sk /

UK / æsk /

A1
  • verb
  • To say to someone that you want something

joint

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US / dʒɔɪnt /

UK / dʒɔɪnt /

A2
  • adjecitve
  • Shared; involving working together; in common
  • noun
  • Body parts where bones meet and can move together
  • Point at which two things meet (e.g. a road)
  • A club or restaurant; place where you are

affair

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US / ə'feə(r) /

UK / əˈfɛr /

A2
  • noun
  • Secret sexual relationship between two people
  • Event or a set of events, often unpleasant ones

inspector

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US / ɪnˈspektə(r) /

UK / ɪnˈspɛktɚ /

B1
  • noun
  • Person whose job is to inspect places
  • Policeman or policewoman with a high rank

investigation

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US / ɪnˌvestɪ'ɡeɪʃn /

UK / ɪnˌvɛstɪˈɡeʃən /

B1
  • noun
  • Search for information about something

rug

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US / rʌg /

UK / rʌɡ /

B2
  • noun
  • Small carpet; material used to cover a floor

store

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US / stɔ:(r) /

UK / stɔr, stor /

A2
  • noun
  • Place where things are kept for future use
  • Place where you can go to buy things
  • verb
  • To put things in a place for later use

chat

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US / tʃæt /

UK / tʃæt /

A2
  • noun
  • A friendly and relaxed talk with friends
  • verb
  • To talk in a friendly and relaxed manner

have

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US / həv /

UK / hæv /

A1
  • verb
  • To drink, smoke, eat or use something
  • To experience the effects of something
  • To organize an event, or join in an activity
  • To own, possess, or hold something
  • To cause to happen or produce a particular effect

month

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US / mʌnθ /

UK / mʌnθ /

A1
  • noun
  • One of 12 28-31 day periods in the year

last

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US / lɑ:st /

UK / læst /

A1
  • adjecitve
  • Most recent; the latest
  • The one before
  • adverb
  • Final; with nothing following; after all others
  • Most recent; the latest
  • determiner
  • The one at the end
  • verb
  • To remain or continue for a certain period of time

sad

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US / sæd /

UK / sæd /

A1
  • adjecitve
  • Unhappy; wishing something hadn't happened

extraordinary

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US / ɪkˈstrɔ:dnri /

UK / ɪkˈstrɔ:rdəneri /

B1
  • adjecitve
  • Beyond what is ordinary; very unusual; remarkable

see

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US / si: /

UK / si /

A1
  • verb
  • To go on a date with someone
  • To predict whether something is, or will be true
  • To understand what someone says
  • To use your eyes to look at something
  • To visit a place often for sightseeing or pleasure
  • To visit or meet with someone
  • To find out by waiting or looking
  • To watch (a game, movie or TV show)

reiterate

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US / rɪ'ɪtəreɪt /

UK / riˈɪtəˌret /

B2
  • verb
  • To say something again for further emphasis

next

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US / nekst /

UK / nɛkst /

A1
  • adverb
  • The one that follows another in time or order
  • At a time or place directly after the present one
  • noun
  • The one that follows after
  • adjecitve
  • Immediately after the previous one
  • First occurrence after the present one

know

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US / nəʊ /

UK / noʊ /

A1
  • verb
  • To be familiar with a person or place, thing
  • To feel sure or be convinced about something
  • To discover or be aware of something
  • To be able to distinguish
  • To have knowledge of things

part

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US / pɑ:t /

UK / pɑ:rt /

A1
  • adjecitve
  • To some degree; half; not fully
  • noun
  • Division of a book
  • Ratio of something, e.g. 3 of gin, 1 of tonic
  • A line in a person's hair, made with a comb
  • Character an actor plays on stage, movie, or TV
  • Some, but not all of a specific thing
  • Role in causing something to happen
  • verb
  • To make a line in a person's hair, by using a comb
  • To move two things apart creating a space
  • To leave someone, or to break off a relationship

presence

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US / ˈprezns /

UK / ˈprɛzəns /

A2
  • noun
  • The same place or area that a person is
  • Ability to reach a market, group of people etc.
  • Something not physically seen but felt to be there
  • Feeling a person gives by being noticeable

with

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US / wɪð /

UK / wɪð, wɪθ /

A1
  • preposition
  • As an employee of a certain company
  • Against something or someone
  • By using something as a means
  • Due to; because of
  • Including
  • Possessing as a feature
  • Related to
  • (Of the manner/attitude by which you do something)
  • Used to express that people or things are together

location

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US / ləʊˈkeɪʃn /

UK / loʊˈkeɪʃn /

B1
  • noun
  • Particular position or area of place, event, etc.

legit

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US / lɪˈdʒɪt /

UK / ləˈdʒɪt /

B2
  • adjecitve
  • As recognized by the law
  • Introduction to Video Content
  • The luxury flagship store, Cosette, has recently been accused of selling fake designer handbags, leading to growing concerns among customers about the legitimacy of their purchases. When authorities arrived at the store's location in Sydney, CBD, they found the doors locked, indicating that the store had closed. NSW Fair Trading has become involved in the investigation, with two officers seeking answers. Customers, including a single mother who had saved up to buy products from Cosette, are feeling deceived and disheartened. The incident highlights the increasing difficulty of discerning what is real and authentic online. Given that Cosette had a good reputation and a strong online presence, customers did not expect such issues. Following a news report on the accusations against Cosette, the store appears to have shut down. Attempts to reach them by phone have been unsuccessful, and customers are now seeking refunds. As part of a joint investigation with The Age and the Sydney Morning Herald, it has been discovered that additional customers have found their items to be counterfeit after having them checked. One customer, Richard Mitry, purchased a Prada bag from Cosette for $1,928, only to discover that it was fake.
  • Subtitles section
  • Accused of selling fake designer handbags one day, and closing up shop the next.
  • After we exposed the luxury outlet Cosette, more and more customers are questioning if their own purchases are legit.
  • When the authorities came knocking today, the doors were locked.
  • Cosette's flagship store in Sydney, CBD, closed.
  • NSW Fair Trading now involved, with two officers showing up to get answers.
  • Yes, it's ****** investigated with NSW Fair Trading.
  • Can we have a chat please?
  • I'm a single mum, so it took a lot to save for those products.
  • And yeah, you just feel stupid.
  • I feel really sad and disheartened that this is how our world's going.
  • You know, you don't know what's real anymore online.
  • You would not expect that a flagship store in Sydney, CBD, with a big online presence and a good reputation, would have any issues.
  • After our story on Monday night, it seems Cosette has shut up shop.
  • It usually would have opened at least an hour ago.
  • But today, no one is getting in.
  • We've got their phone number, so let's try and call them.
  • Welcome to Cosette.
  • Unfortunately, we are not able to take your call right now.
  • It says no one's available right now and they've asked me to leave a message.
  • We've been told they have a warehouse up the road, so let's go there to see what's going on.
  • Hi there, Hannah from A Current Affair.
  • We're just hoping to speak to someone from Cosette.
  • There's some customers that would like some refunds.
  • Following our joint investigation with The Age and the Sydney Morning Herald, on allegations Cosette is selling some fake handbags, more disgruntled customers have had their items checked and claim they've come back as counterfeit.
  • Lawyer Richard Mitry spent $1,928 on a Prada re-edition 2005 nylon bag from Cosette a few months ago as a gift.
  • Yeah, so I saw the story on Monday night, so I looked into it, we obtained an authenticity certificate which said that the product was a fake.
  • Once I found out it was fake, the first thing I did was write a legal demand to the store and demand a refund.
  • Morell spent $1,672 on a YSL bag from the luxury retailer last year and is now seriously concerned it's not real.
  • My husband did have doubts when I first brought it home that you just don't know what to believe anymore.
  • And because it was only a $200 difference of saving, I thought, okay, this must be a legit place.
  • You know, the location of this store was right in the heart of the city that I thought, no, this has to be real.
  • She contacted Cosette demanding a refund and is waiting for a response.
  • You just don't know what to believe and I'm quite disappointed.
  • Sally bought a YSL handbag for $1,492 and a Gucci belt for $561 from Cosette.
  • It's in my will to go to my little girl, you know, to earn money later on, so it's, yeah.
  • After seeing our story, she contacted the shop and got both items authenticated.
  • And they said, no, we're 100% genuine.
  • You can send it to this specific authentication company and we'll pay for it for you.
  • So, you know, I said, no, I've sent it to my own.
  • It wasn't long after that that my authentication company came back saying it was a counterfeit.
  • I want my money back for both products.
  • NSW Fair Trading officers showed up to inspect Cosette's warehouse after receiving complaints.
  • In a statement to A Current Affair, Fair Trading said it's received 25 complaints relating to Cosette.
  • Inspectors visited a Cosette warehouse site in Sydney today.
  • No further comment can be made at this stage as inquiries continue.
  • Did a drive-by and the shop was closed anyway when they're supposed to be open.
  • In a statement, Cosette denied it's closed or avoiding customers.
  • Cosette reiterates that any claims that we sell fake bags are false.
  • If Cosette finds any product to be non-genuine after re-authentication, the customer will be refunded fully.
  • The retail store at The Rocks was closed for staff sickness today.
  • The store will reopen at 10am tomorrow.
  • I'd like to throw it in the middle of the road and have a truck run over it.
  • Yeah, it's devastating.
  • It's extraordinary to think that this can happen so close to home.
  • It's crazy.
  • I mean, you know that when you're travelling overseas and you go to places where there are people with 30 of them on a rug on the floor, that they're probably fake products.
  • But when you go to a flagship store in a beautiful part of Sydney CBD and you walk in and the merchandising is perfect and it looks like any other designer store, and you buy a product with a brand on it,
  • You have every right to expect that that is that product and it is authentic.
  • And guarantee we'll be there at 10 o'clock tomorrow when that store opens.